MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2467 results found
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UW decks so weak in Jump In! event
Your customer service always says this product is fair but too doubtful to play Jump In!
Comparing with UR dragons,weakness of UW is
deceit I think.Too bad for players who selected
It!Too bad developers who made it!1 vote -
Copying opponents Knight of Autumn with Mythos of Illuna; no fight occured
During a Traditional Tinkerer's Cube Draft I copied an opponents Knight of Autumn with Mythos of Illuna paying the necessary mana to allow the fight. The Knight's triggered ability went on the stack as well as the fight. I selected targets. The Knight's destroy artifact/enchantment resolved but the fight then skipped.
I expected both to resolve.
1 vote -
draft
I'd love to see some Draft events (Premier or Traditional) for old sets, especially Ixalan, Rivals of Ixalan, Amonkhet Remastered or Kaladesh Remastered. Vote up if you agree!
1 vote -
Unable to Tap Opponent's Creatures With Chrome Prowler
I was playing a match in draft recently and lost the game because of a bug. I was trying to play Chrome Prowler before a block step so that I could tap a creature and then block with the Prowler, then win the game on the following turn, but when I played the Prowler it didn't give me any option of tapping my opponent's creatures, and I was forced to move to the blocking. This ended up costing me the match, so I would like a redraft since I lost a game due to a bug. Please let me know…
1 vote -
Bug - Card Skipped During Draft
I just had a very weird occurance during a draft. I made my P1P1 selection(tribute to the world tree)
Pack 2 is passed with polukranos reborn, which im thrilled about and quickly select.
The pack is passed on, but instead of me getting polukranos, i get nothing!
Pack 3 comes along and i only have 1 card1 vote -
Awakened Awareness on my Dokuchi Shadow-Walker BUG
Playing on Arena on my PC
I was winning a game in a draft event and I enchanted my Dokuchi Shadow-Walker with Awakened awareness on it in order to make it a 1/1 with 6 +1/+1 counters on it. It destroyed my Dokuchi Shadow-Walker and I ended up losing the game.1 vote -
Game stuck on turn one
Hi there, unfortunately the game was stuck kn turn one without allowing me to take any action. The time fuss was running but I couldn't interact. I've restarted but lost the turn.. and the game.
4 votes -
"Protection from card type" in midweek magic: momir
There was two cards it gave my opponent that made it to where he had" protection from creatures" and "protection from sorcery's" making it nearly impossible to even damage anything at all. Even if I cast a creature spell that said to damage my opponent directly it still rendered all the creatures useless.
1 vote -
Etching of Kumano didnt exile Greasefang, Okiba boss
I had etching out and used lethal exploit with a counter on Go-Shintai of ancient war to kill greasefang and the exile effect didnt trigger.
1 vote -
Raphael didn´t trigger 1/1
watch most recent cube draft game. 3/2 life linker was killed by removal and went into graveyard with raphel in play, didn't trigger to make a 1/1 eot
2 votes -
MTG Arena bug eliminated 1 of my hand cards from the game
During a Brothers' War quick draft agem, I happened to lose my wifi connection with 3 cards in hand. When I recovered the connection, I had 1 of my cards in hand (Stone Retrieval Unit) out of my hand as if that card was castable from my graveyard, visually it wasn't castable despite I had enough mana using tower worker (screenshot shows the hand a few turns after the last incident). Then, since I couldn't cast the card I tried to close and re-open the game during the match, and magically the Stone Retrieval Unit DISAPPEARED from hand, and it…
1 vote -
Bug - Incorrect Packet Selection for Jump In
The Jump In Packet selection description (https://magic.wizards.com/en/articles/archive/magic-digital/jump-packets-update-streets-new-capenna-2022-04-27) states that "If your first packet selection has one color, there will always be at least one monocolor option and at least one multicolor option. All multicolor options will contain the color of the first packet selection." but I was able to select "Equipped" (R-monocolor) as my first pick and "Crawlies" (U/G-multicolor) which should not have been legal by the above criteria. The actual selection took place on MTG-A iOS version 2022.15.10.477.929304 but the screenshots were taken on Mac desktop version 2022.15.10.790.929304.
14 votes -
Game lost for no reason
Hello, I have just lost in the 3rd round of a "traditional standard event" game.
I can't see any reason to have lost this game, neither the time elapsed nor any other effect seems to make me lose.
Attached is a screen of the end of the game:4 votes -
Mondrak and helm of the host
When attaching helm of the host to mondrak glory dominus, the game fails to load all tokens made. In the game where I noticed the bug i had around 27 copies of mondrak and 200 treasure tokens. I cast finale of glory for x=200, however not only did it not spend the correct number of treasure tokens (it left me with over 150 despite having needed the whole 200 to cast the spell), but it also never made the angel tokens and only made 195 soldiers instead of 200.
2 votes -
デイリー・クエストの報酬について
サポートからリクエストで報告しましたが、一応、こちらのフィード・バックの方にも報告しておきます。
デイリー・クエストを達成した時の報酬のゴールドが表示より多く獲得してる気がします。デイリー勝利報酬の分を加えた以上のゴールドの量だと思います。
デイリー・クエストを一回達成しただけで二回達成した事になるバグの様な気がします。私はiPhoneのMTGアリーナのappでプレイしています。
2 votes -
Network Error Unable to join event
Getting "Network Error Unable to join event. Please try again later." for every match I try to play. I have uninstalled once already and there is no change.
26 votes -
reckoner bankbuster traditional standard event
opponent played Reckoner Bankbuster against me in my Traditional Standard Event after banning. Occured roughly 2:30p.m. CST on June 9th. Screen shot included. My second match of 5.
1 vote -
Make qualifier play-in less swingy
Hello,
I play the BO3 qualifier play-ins, and I feel the "1 loss = out" rule makes the variance way too high. It's incredibly frustrating to pay 4k gold, then just play one match and be out if you faced a bad match-up.
I understand that we don't want too many people to qualify for the qualifier week-end, that's true. But you could find a middle ground, e.g. needing 5/0 to qualify but still be able to play 5 games regardless of results, like in Traditional draft! That would be really nice, and it would allow people to be less…1 vote -
Doublestrike Damage Improperly Applied
I blocked my opponent's 5/7 double strike creature with 2 4/4s and a 3/3. His creature killed all three of my creatures, but was left with 1 life?
1 vote -
Skittering Surveyor
I used my creature to search a forest, after that i would have used the fouble forest to use a removal on his cresture. It didn’t worked and because of that i lost the match.
It didn’t give me any forest at all and i couldn’t use my spell.1 vote
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