MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1386 results found
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starter deck event
latest starter deck event on 4/18 with the new decks does not provide deck to my decks after winning
29 votes -
Graphics driver crash
Halfway through 2nd pack of draft (right after the BB downtime) the graphics driver randomly failed (never happened before) and then I had to restart client losing about 4 picks and then had about 0.5fps for the rest of the draft making it impossible to read the cards in the 3rd pack. Please refund this draft token. I can submit logs and my hardware if requested. Thank you
1 vote -
draft
Premiere Draft crashed and auto-selected all my cards. I'd like a refund so I can try again please.
1 vote -
Draft
Entrei para jogar o primer draft gastei 10000 de ouro para jogar aí de repente o jogo saiu sozinho tento entrar e da aviso de timout, só quero saber como vou recuperar o ouro perdido ou se ao entrar eu consigo jogar o primer draft e escolher as cartas dos drafts pois sai antes que pudesse escolher.
1 vote -
draft
Draft is not started due to network issues.
I would like to receive the refund of my tokens (coins).1 vote -
Could not finish quick draft event due to not being able to get connected to the server
Since 9 am mt I've been trying to connect to server even after update. Once I was able to connect I was also in process of playing quick draft events. Played a few games then had error connecting again. Now I was able to finish it before the time was up for otj. That 750 gems wasted
1 vote -
30th Anniversary of Elder Dragons
I was wondering if in this event the prizes they gave were common because I got several common prizes despite being a paid event with Gold or gems,
That's why I wanted to know if this was really happening or if it was an error on the part of the award.2 votes -
Subtlety bug on arena cube match
I was playing the arena cube draft event and lost two matches because Subtlety didn’t trigger its ability. I assume it was a bug in MTG arena iOS.
1 vote -
frozen/disconnection draft
During my MH3 premier draft, I lost picks between the end of second pack and beginning of the third one. The game kicked me out trying to reconect to the server, however I did not have any internet problems.
2 votes -
omo
Omo, Queen of Vesuva has multiple game-breaking (or should it be rule-breaking?) bugs. A previous poster noted that Omo should allow lands to tap for colorless, being that they are wastes, but furthermore winter moon should prevent a player from untapping more than one nonbasic land and though omo does make lands basic they are also made nonbasic (a land can be both basic and nonbasic at once) meaning that winter moon should prevent an opponent's everything'd lands un-untappable, but they untap nonetheless. I just lost a MH3 draft because Omo came up on my second or third pick after…
1 vote -
2 votes
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Win being recorded as win and loss
I entered a match today with 2 losses and 0 wins. At the end of the match, which I won, it showed me with 1 win and three losses (it tallied both), and I was only able to claim my prizes. I was very surprised that I was unable to play again after a victory.
35 votes -
Draft ended early
I was on P3P7, and suddenly the draft was over. It was Premier draft OTJ. Can I be refunded for this?
2 votes -
wrong event rewards
In Quick Drafth
At the finish of the evento dont´n won the rewars.
In my case the performance is 5/3, and never own the rewards3 votes -
マッチ途中でのフリーズ
プレミアドラフトで、添付画像の状態から動かなくなり、マッチを進行することができなくなりました。
プレミアドラフトの参加料を返還して欲しいです。2 votes -
Quick Draft: event ended despite not losing a 3rd match.
Event ended despite not losing a 3rd match.
3 votes -
Premier Draft W/L Bug - Game Counted as Both
I was playing Premier Draft OTJ, and on my sixth game (which I entered with a 3-2 record), I won, but when I exited the match, the game had registered as both a win and a loss. My record had gone from 3-2 to 4-3 instead of to 4-2, thus ending my draft prematurely. At the same time, the game suddenly started using significantly more (a little over double) of my computer's memory, and eventually my computer's memory maxed out, and MTGA crashed. I have attached the log that I pulled after I was able to restart the program as…
3 votes -
I won a game and it recorded it as a win and a loss. This was for the Chromatic Cube Draft.
I won a game and it recorded it as a win and a loss. This was for the Chromatic Cube Draft.
2 votes -
Snakeskin Veil not working during Quick Draft Outlaws
FIVE TIMES I had the mana and one or two Snakeskin Veils available during battle. All five times, that instant was not an option either before selecting blockers or after selecting blockers. I could have taken out several of his creatures if that had been working, but because they did not work, I lost the game. When I practiced with a similar deck against the bot Sparky, that instant worked fine, but not in the event game. I will upload two screenshots and have many more if you want them. I also upload the log file.
3 votes -
The number of missions to complete the "Jump In!" event 3 times has been reset.
The number of missions to complete the "Jump In!" event 3 times has been reset.
The number of missions to jump in once and complete the "Jump In!" event three times was displayed as 1/3, but when I restarted MTGA, the number was reset to 0/3. It was.
The same thing happened to me before, but at the time I thought it was just my imagination.
I am reporting this because the same thing happened again.4 votes
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