MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2604 results found
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Unable to add crystal grotto to the draft deck
In the recent quick draft for Dominaria United it doesn’t allow me to add the crystal grotto card to the deck, but shows the extended card version
2 votes -
No access to events (Standard; limited; sealed ...)
No possibility access to events, I can play only Standard ranked or standard play...)
2 votes -
Premier Drafts still not available
WOE Premier Drafts are still not available despite the Status page saying the issue with them has been resolved
16 votes -
frozen/disconnection draft
During my MH3 premier draft, I lost picks between the end of second pack and beginning of the third one. The game kicked me out trying to reconect to the server, however I did not have any internet problems.
2 votes -
omo
Omo, Queen of Vesuva has multiple game-breaking (or should it be rule-breaking?) bugs. A previous poster noted that Omo should allow lands to tap for colorless, being that they are wastes, but furthermore winter moon should prevent a player from untapping more than one nonbasic land and though omo does make lands basic they are also made nonbasic (a land can be both basic and nonbasic at once) meaning that winter moon should prevent an opponent's everything'd lands un-untappable, but they untap nonetheless. I just lost a MH3 draft because Omo came up on my second or third pick after…
1 vote -
2 votes
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starter deck event
latest starter deck event on 4/18 with the new decks does not provide deck to my decks after winning
28 votes -
I can't do the daily missions. I play and I don't get points. everything stays the same as if you hadn't played
I can't do the daily missions.
I play and I don't get points.
everything stays the same as if you hadn't played1 vote -
Bug: Report a Problem in your Event
I played a quickdraft today and in the last match the connection with the server disappaered (see screenshot ending with magic). After I was able to log on again the boardstate was changed in such a way that I was lost.
No problem I thought I just report a problem with my event. When I go to that page, they ask to log on to report a ticket. So i try, i get redirected to my account page logged on, however if I try to go to the place where I have to log the ticket I am logged out…
2 votes -
Unable to find Ranked Constructed Events
When I hit play I have no options to play Ranked Standard BO1; or ranked explorer or Alchemy or whatever
I see what you're suggesting. I'm not in tutorial mode. Just when I go to events I can see Standard Event... but I don't have access to the ranked constructed events; just unranked.
I have no access to any ranked constructed events. I've played Alchemy Events, Standard Events and my ranking doesn't change.
I was able to find ranked individual games in the play tab - but not ranked events
2 votes -
Quick Draft: event ended despite not losing a 3rd match.
Event ended despite not losing a 3rd match.
3 votes -
Premier Draft W/L Bug - Game Counted as Both
I was playing Premier Draft OTJ, and on my sixth game (which I entered with a 3-2 record), I won, but when I exited the match, the game had registered as both a win and a loss. My record had gone from 3-2 to 4-3 instead of to 4-2, thus ending my draft prematurely. At the same time, the game suddenly started using significantly more (a little over double) of my computer's memory, and eventually my computer's memory maxed out, and MTGA crashed. I have attached the log that I pulled after I was able to restart the program as…
3 votes -
I won a game and it recorded it as a win and a loss. This was for the Chromatic Cube Draft.
I won a game and it recorded it as a win and a loss. This was for the Chromatic Cube Draft.
2 votes -
Jump In event.... AGAIN!!!!!
How is this still a bug? I stopped playing this app almost a year ago because of this. I've entered so many times in the Jump In event and can't get passed 2 even after resigning and winning several more matches. I've posted a ticket in the past and not a single response. This needs to be fixed or just remove the event completely so we can progress.
2 votes -
2 votes
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Lost a draft game without even entering a match...
So yesterday I've Drafted (it was early in the morning), and I've done Premier Draft for MKM.
Deck is probably going to do poorly, I'd be surprised to get a win with it, but w/e.
Completed a daily quest earlier, so I was basically done for the day anyway, but I've tried to get a single match with that deck, queued in with the deck, I saw almost a minute has passed and I was still waiting. Was about to cancel, wasn't really in mood to play anyway, but there was no "Cancel" button. After it passed 1 minute mark…
3 votes -
Incorrect loss count
Game screen shows 2 losses, while I only lost once so far- see attached log + screenshot of 17lands match record
34 votes -
1 vote
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automatic loss in match while opponent times out
I had started my first match of a draft and was waiting for my opponent to mulligan. I watched their timer go down and expected it to use a timeout. After waiting, I ultimately ended up with a Defeat despite their clock going down.
1 vote -
accidentally used draft token
I was on the "Outlaws of Thunder Junction" premier draft on my Android phone. I didn't get a screenshot, but there was a floating coin in the middle of the screen. I looked like there was a UI bug with the "daily challenge" coins, and they were in the wrong place. I clicked on the floating coins and it triggered me to join the draft, eating my "draft token." I immediately canceled that since I did not want to use my draft token on this event, but it looks like it was consumed. You may want to look into this…
1 vote
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