MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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213 results found
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Encampment came in tapped with a mountain on the battlefield
I played a mountain followed by Dalkovan encampment and it came in tapped - it should have been untapped because of the mountain on turn one. This cost me a game in a standard event. If it was coming in tapped i would have played it first. Leaving an open red makes people think you have removal card in hand.
1 vote -
Draft event quality
I will not waste my time or money on your draft events any longer. After years of trying to enjoy these drafts I have to say that it is incredibly disappointing that you haven't made some sort of fix to help with the fact that we can't play within our pods. I understand that time constraints don't allow it to be possible restricted BUT there could be other means tested to help. The fact that I face FOUR very stacked Black/Green Elf decks in a row. That is completely impossible in a normal draft situation. There has to be some…
3 votes -
Bug: Edits to deck weren't there on starting next match in sealed event
In the Arena Direct Lorwyn Ecliped play booster box sealed event, I made a change to my deck after the second game, swapping out Glen Elendra's Answer for a Gallant Fowlknight. I clicked done and went into my next match, but I noticed these strange things about the next match:
- It had a different background and different music to the normal Lorwyn Eclipsed match arena
- My deck changes hadn't been applied, so I was stuck in that match with the old version of my deck (which I noticed immediately because the Glen Elendra's Answer that I'd subbed out was in…
2 votes -
Chrome Mox not working
I was playing the new powered draft, had 3 forest and a chrome mox with a green creature exiled with it. I have 4 mana to use. It wasn’t letting me tap the chrome mox for mana. I was trying to cast a 4 cost spell and it said I didn’t have enough mana. See photo
1 vote -
Bug
The recent season that ended, I had logged in for rewards and finished in Diamond. At reset the game put me back to Gold 3 for the new season which is fine. I play a game or two in the new season and closed my game out. I logged back in when I got home on my pc and the system put me all the way down into silver singed of keeping me in gold. How can I justify this or get compensation for now having to grind back up to where I initially was?
1 vote -
cant sideboard
was playing powered cube draft and could not sideboard cards and caused me to lose game.... so frustrating
1 vote -
Powered cube draft glitch
Cube draft heavily glitched during a match causing me to lose my 3rd game. Casted cards remained on the stack making attacking/blocking/playing impossible. I want a gem refund
1 vote -
Didn't recieve gems as reward
After completing a draft I only got the packs I never got the gems as a rweard. That is 1600 gems missing.
After final loss going 5-3 I didn't get the gems from a powered cube draft.
Windows
Got packs but not gemsTo get the gem reward as well
1 vote -
Orb redemption did not work. I've lost an orb and the redeemed card.
I tried redeeming an orb to get the card Grub, Storied Matriarch. I used the orb, then I could not find the card in my collection. I am using Windows 11. I've attached prints to show where the error occurred. Please help me out with this. Thanks.
2 votes -
Played creature isnt targetable.
I played and payed (mana costs) Tam, Observant Sequencer in a Quick Draft SOS game but when i played lands later in the game or tried to target her with instants/sorcerys she wasnt an available option. She didnt had any extra perks or anything and the enemy had no card that prevented her from activating. That bug costed me the game (and you only are allowed to lose 3 times). Also i couldnt select her as a blocker either.
I paid gold to join the quick draft and since i am mostly f2p its really frustrating to see your hard…
1 vote -
Unable to take actions in game
Playing a Bo3 Pioneer game, reach game 3 and suddenly on opponent's turn I can no longer take actions and don't seem to exist in game. I tried to cast Reckless Rage on my Opponent's combat step before blockers, and it the rope kicked in halfway through and suddenly it was asking me to declare blockers. Before I could do anything, it moved straight to combat, then asked me if I wanted to do anything before my turn. I clicked to go to my turn, and nothing changed.... until it was suddenly their turn again. The concede option was no…
1 vote -
No TMNT events appearing
Only events appearing are non TMNT events. Can't get back into sealed was playing earlier.
2 votes -
Naming of Strixhaven draft
It feels like having an original Strixhaven draft event online at the same time as the current set of the same name is a bad idea. I've been teaching my partner magic through my own account and she has been getting into Strixhaven. Not knowing any better she chose the original Strixhaven draft event, wanting to join the secrets of Strixhaven draft.
There's no way to back out of the event and so we've effectively lost those gems as she isn't equipped to be able to jump into a totally new (old) set.
1 vote -
Im feeling quite sour!
Not really an idea so much as feedback. It takes me a very long time to save up enough to do draft and I try as often as I can. I'm left feeling like the drafts are rigged against me d/t my lack of actual money purchases to participate because the few times I have won even a single match had been when I recently purchased gems. How is it that the bots always have the right card to win the game when I'm going to win it on my next turn. Happens to me very often. Super disgruntled and…
1 vote -
No End of Event Warning Quick Draft TMNT
No countdown warning for TMNT quick draft. I drafted a deck last night thinking I had time to play it out and didn't even get to play a single round!
2 votes -
draft bug
estava jogando um quick draft e o aplicativo fechou, demorou a reiniciar e depois começou a carregar uma atualização...
2 votes -
Attempting to change deck view causes game to close
While attempting a quick draft I encountered an issue. Anytime I attempt to "view deck" the game crashes. This happened during the draft anytime I tried to check creature count/spell count and continues doing so during deck building. I have been forced to restart the game several times. I have also cleared the cache in an attempt to resolve the issue. I am playing on a Samsung galaxy note 20 so android. Any feedback/help would be appreciated. I took a break for awhile and this was the first draft attempted since coming back.
1 vote -
The cards were placed in the wrong places
I was using the phone app. In a draft my lands were placed on my opponent's side, my opponent's pet was in the middle, and both of our creature cards were stacked in the middle
1 vote -
Illegal cards in SOS premier Draft
In SOS premier draft, an opponent led on a turn one Library of Alexandria. It gave me quite the chuckle as I am very confident that one was not on the bonus sheet in SOS.
1 vote -
Game Crash During Deck building
I was building my deck after drafting it, when I added a basic swamp to the list and suddenly the pointer started loading (rainbow circle) and the game stopped working completely. I can't even open the “report a bug”. If I reopen the game the same thing happens again, I'm sad that I cannot play the deck that I built now.
2 votes
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