MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2489 results found
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I'm able to toggle Standard Ranked on or off which then allows me to not Play a match
In certain situations I'm able to toggle Standard Ranked, Alchemy Ranked, Historic Ranked, Explorer Ranked on and off. When I get into this mode I'm no longer able to select a deck and play a selected match.
Easiest way to explain this is that it seems like the selects become a checkbox instead of radios.
1 vote -
1 vote
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Can’t play playable card
The game will not let me play cards that I can play. For example, if an opponent’s turn is finished and I am at the step where I need to play a land, I cannot play the land.
1 vote -
Event closed when maintenance started
I was wondering if I will get reimbursed for the event that stopped for maintenance this morning. It was 2000 gold entry and I had 1 win 1 loss on the dnd singleton event. Im not very tech savvy and can't find out where it is to request such a thing
1 vote -
Daily wins not recorded
I have won four games with an AFR Premium draft deck since the last daily quest reset, but only two daily wins have been recorded. Log file after my fourth win (after which the counter still said 2 wins) attached. I am not 100% certain, but I believe that a daily quest has completed in the same time, so it appears that it is only the daily wins that are not recorded. A restart of the client did not change anything.
14 votes -
Attached reconfigured creatures are able to block
Playing sealed Neon Dynasty and I’ve had 2 instances where I lost the game because my opponent’s creature that has reconfigure which is attached to another creature was able to block. The first time it happened, I thought maybe I wasn’t paying attention and accepted the loss. But again, same scenario… I had two creatures, opponent has 2 creatures, one is tapped with an attached reconfigured creature. I know they only have one blocker and I’m dealing lethal. But again, he was able to block both my creatures. So in my frustration, I forgot to screenshot.
I have another go…4 votes -
Je ne peut pas terminer le defi de couleurs, il me dit que le serveur est inexistant. Par conséquent je ne peux rien faire d'autre sur ce je
Je ne peut pas terminer le defi de couleurs, il me dit que le serveur est inexistant. Par conséquent je ne peux rien faire d'autre sur ce jeu car les autres modes de jeux sont bloqués... Que dois-je faire ? Merci d'avance
1 vote -
Bug in draft
I was playing a draft of midnight hunt, premier, payed in gems. The two last rounds I was disconnected but no message showed up, the game froze, I saw my opponent's mouse highlight but no playes were made. In both rounds the game sudenly ended with no defeat screen but the match was counted as a defeat.
1 vote -
Client froze during opponent pairing
Arena froze up and whited-out during pairing and never unstuck. Finally quit and restarted and found out I'd been paired and given my third loss for the event while the client was frozen.
1 vote -
BUG: Uncommons being played in pauper
I just played in the Historic Pauper Midweek Magic event, and the opponent played Murder on one of my creatures.
This should not possible as Murder is an uncommon and therefore should not be playable in pauper.
2 votes -
mtga launcher stop
la instalacion de MTGA LAUNCHER paro prematuramente por culpa de un error
2 votes -
Issue with promo pack codes
Promo pack codes are being completed by bots or something of the like. The last 10 promo packs I have received from my LGS have codes already redeemed when I go to enter them.
4 votes -
Dragons and dungeons
(Non urgent) (***=bug) (idea at bottom)
Drag&Dung card style event
0-4 matches. 2 losses. (0 being counted as a match)
***I had won my 4th match (not final) with 1 loss. I got 2000c and was booted out of event.
2000c would be delivered if I had lost this match, also I must have all the card styles since I didn't get any.
What should of happened was -> next match where if I won or lost I would get 2500c.(Idea) it would be nice to know you've collect all the styles in an event. I understand this may…
1 vote -
Cannot Sacrifice Eater of Virtue
I had Eater of Virtue today in the Traditional Sealed event. In two different matches I had a game state where I wished to sacrifice the Eater of Virtue to a "sacrifice artifact" effect.
In both cases I had a creature exiled with the equipment. Arena would allow me to look at the stacked cards and select the Eater, but when I clicked "Done" nothing would happen. It would just take me back to the screen to select the artifact to sacrifice.
I may have lost these games anyway but being unable to perform the action in the arena client…
4 votes -
Baldur's Gate sealed bug
I started the Sealed event and had 2 losses and 1 win. In the very next game my opponent resigned the game, however MTG Arena took that as a lose for me, even though, I should have gotten +1 win. It gave me the rewards as usual but it's unpleasant to throw an attempt for progressing in 2000 gems event away.
1 vote -
Product Suggestion
Hello guys. I hope you are having a ggod day.
I play Magic since like 2002 or less. In the last year i play a lot of Magic Arena and sometimes i love to play some quick drafts. Recently i took a little disappiontment. I like to play Standard, i also understand that someones like Alchemy but for me is a very expensive format, because i dont have a lot of wildcards. In the last draft rotation you put Baldurs Gate and now, if i want to play a draft, i have to play in a format that doasent give…1 vote -
Please revert the draft deck view
The UI for looking at deck statistics has recently changed. Now 3/4 of the screen is devoted to selecting avatars, card sleeves and pets, and it's much harder to me to see information about my deck. Please change this screen back! It was much more useful before.
Particularly for NEO, I often check my artifact and enchantment count mid-draft. Previously, this was visible above the fold, and I could see the graphs the entire time while scrolling through card types in my deck.
3 votes -
Traveling minister automatically targeted itself
Last game I was playing Traveling Minister. I tapped for +1/+0 and life gain and it automatically targeted itself, not my other creature. I lost the game.
5 votes -
I cannot claim rewards from Jump In wins.
I cannot claim rewards from Jump In wins.
12 votes -
Bug: no pack reward for quick draft
4 wins in quick draft event, 1 pack flashed across as reward, went to Packs menu, nothing there
Also earlier no pack reward for Mastery level 83. Pack flashed across screen but nothing under Packs menu.
5 votes
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