Skip to content

MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


Bug/Product Suggestion Details

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

1617 results found

  1. Defeat suddenly

    I was playing Midweek Magic: Jump in! and both players had enough life, but when I clicked "My Turn", the Defeat message suddenly appeared. It was so fast that I couldn't even make a screenshot. I have read more comments about this bug, it would be really nice if you could get it fixed.
    Thank you

    2 votes
    0 comments  ·  Events  ·  Admin →
    How important is this to you?

  2. kept getting waiting for server message

    kept getting waiting for server message when trying to do any game actions during a game in a draft. restarting the program did not work to fix the problem. the first time i was kicked from the game i was in, and after restarting that time the same game did not start from where it left off. after joining a new game i kept getting the same message. i am currently unable to use the program.

    3 votes
    1 comment  ·  Events  ·  Admin →
    How important is this to you?

  3. Foundations Jumpstart unable to play on mobile

    I did 2 or 3 foundations Jumpstarts, on the last one after winning a match it kicked me to the home screen. When I went back to the event page it shows the reward card as checked off, but the resign button is missing and in place of the play button it's been replaced with a home button that takes me back to the home screen. As it is, I am unable to continue the lastest deck i selected nor can I resign to start a new one.

    3 votes
    1 comment  ·  Events  ·  Admin →
    How important is this to you?

  4. Missing rewards from mastery pass

    Paid $20 for mastery pass and missing 2000 coins 400 gems and at least 6 packs

    5 votes
    0 comments  ·  Events  ·  Admin →
    How important is this to you?

  5. There is no midweek magic.

    It is past 2:00 PM PT time and midweek magic isn't showing up as an event I can play.

    3 votes
    2 comments  ·  Events  ·  Admin →
    How important is this to you?

  6. gem reward

    When I opened packs that gave me gems, it did not increase my gem total. The same thing happened when I just got a reward of a card that was already in my collection, which should have also awarded gems.

    3 votes
    2 comments  ·  Events  ·  Admin →
    How important is this to you?

  7. Sparky's Challenge No Reward After 3rd Win

    Noticed "Sparky's Challenge" in the events tab, and had time to kill so decided to play it. Got 2 victories rather easily, and collected a card reward after each. However, after my 3rd victory I was taken directly back to the home screen with no "random cosmetic" reward, and "Sparky's Challenge" completely gone.
    I manually checked my cosmetic inventories one by one, and nothing new is present. Tried closing the game and reopening it and repairing the files, still have the same issue.
    Feel I was robbed/cheated a bit. Not cool.

    1 vote
    0 comments  ·  Events  ·  Admin →
    How important is this to you?

  8. The Ultimate Guide to Quick and Easy Car Wash Services in UAE

    In a fast-paced country like the UAE, where dust, sandstorms, and intense heat are a part of daily life, keeping your car clean isn't just about appearances—it's about maintenance and pride. A clean vehicle not only reflects well on its owner but also helps protect the paintwork, interior, and resale value over time. That's where a reliable, convenient, and efficient car wash Dubai service becomes essential.

    Welcome to the ultimate guide on finding the quickest, easiest, and most effective UAE car wash service, and how Service My Car is revolutionizing the way vehicle owners take care of their automobiles with…

    1 vote
    0 comments  ·  Events  ·  Admin →
    How important is this to you?

  9. Bug

    I’ve had the draft bug happen twice. This is costing real money and time and is unacceptable. How in the world do you get four losses in a three loss game. All losses happened because the game said connecting to server and the rematches me but not before giving me a loss. I would like a refund for the money I’ve spent to get into draft. Like I said this is the second time this has happened to me. Either fix this or I’m uninstalling.

    1 vote
    0 comments  ·  Events  ·  Admin →
    How important is this to you?

  10. Draft Crashed and lost me a game

    I'm playing on MacOs and the game crashed on me while playing a match in the current Premiere Draft, which lead to me losing it.

    3 votes
    1 comment  ·  Events  ·  Admin →
    How important is this to you?

  11. Complete 3 Quick Draft Matches Reward Not Received

    The quick draft quest for "complete 3 quick draft matches" did not complete after going 2/3 payed with gems, the quest mark is still there showing 0/3, i play on Steam. Also, when I click into the quest to be navigated, nothing happens, I just remain on the home screen tab.

    1 vote
    0 comments  ·  Events  ·  Admin →
    How important is this to you?

  12. premier draft lost

    Hello,

    The server lost the connection, it counted as a defeat, which made me lose my draft.

    1 vote
    0 comments  ·  Events  ·  Admin →
    How important is this to you?

  13. End step priority skiped.

    I was unable to respond after my opponent did things during my end step. I was playing against animator omniscience. My opponent cast a spell during my end step to put omniscience into his grave yard. I had Cease/Desist in my hand with 2 open mana and after he put omniscience into his graveyard I wanted to exile it before his turn but I was never given the chance to do so. I put every game stop on before his spell hit the stack anticipating what he was going to do but the game never gave me a chance. The…

    1 vote
    0 comments  ·  Events  ·  Admin →
    How important is this to you?

  14. Qualifier

    予選プレイイン(BO1)にて1戦が終わり勝利したものの、1勝がつくと同時になぜか1敗もカウントされていた。まだ1戦しかしておらず未敗北なのに1敗した事になっているため補填をお願いします。

    3 votes
    1 comment  ·  Events  ·  Admin →
    How important is this to you?

  15. got game loss from "Cancel buttom"

    clicked the cancel botton in my draft game search, and ended up with a loss. I'm very close to mythic and this kind of thing happening is very frustrating, although I respect why they don't edit peoples ranks.

    Also ****** to get a loss and potentially not the get the gem rewards that I might have otherwise gotten.

    3 votes
    0 comments  ·  Events  ·  Admin →
    How important is this to you?

  16. Cards changing during drafts

    During my first SNC draft, I picked a Psychic Pickpocket P1P4. However, what showed up in my pool was a Brokers Veteran. I figured I had just misclicked.

    However, after completing the draft and building my deck, I encountered a server error and had to build my deck again. This time, the Psychic Pickpocket was in my pool, and the Brokers Veretan was not.

    Parsing my logs with 17Lands.com (attached), I see two separate draft pools. This was pretty bizarre, it may have affected my picks but I'm mostly concerned about the integrity of the draft format.

    1,867 votes
    148 comments  ·  Events  ·  Admin →
    How important is this to you?

  17. Quick Draft games ending

    I am on a quick draft atm. I played 3 games as expected. 4th to 6th were ended in the midle of the game and returned to quick draft screen without changes on victories and losses.

    1 vote
    0 comments  ·  Events  ·  Admin →
    How important is this to you?

  18. the wrong card pack is displayed in the rewards

    The wrong card pack is displayed in the rewards in Premier Draft (Visual issue)

    1 vote
    0 comments  ·  Events  ·  Admin →
    How important is this to you?

  19. Game froze on ipad during a draft

    My game froze on ipad during draft. The progress bar appeared, it went through until end and nothing happened. After waiting several minutes I restarted the app amd I had lost the game.

    1 vote
    0 comments  ·  Events  ·  Admin →
    How important is this to you?

  20. Parallel Games

    I was playing a draft game (winning on board) and then all of a sudden the client went dark. A loading circle came up and I was back at the draft menu. I selected play and was loaded into a new game. I could still hear the music from my first game but there was no way to get back to that one and I had already started a second. When I finished the second game I came back to the home screen and had a loss from the first game. Would like the draft fees back.

    1 vote
    0 comments  ·  Events  ·  Admin →
    How important is this to you?
1 2 … 9 11 13 … 80 81
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

(thinking…)

MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues