Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


2728 results found

  1. Callaphe Beloved of the Sea

    When Callaphe, Beloved of the Sea is summoned it causes the game to crash.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Game froze up on mulligan selection

    On mobile - was on mulligan screen waiting for opponent to choose to go down to 6 cards. Was awaiting my selection after opponents but turns out the game was frozen. By the time I exit and restarted the app, I had lost the game and eliminated from draft.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. bloomburrow draft

    I was starting the third set of pick for the quick draft Bloomburrow and suddendly I had to chose between 5 cards, the system automatically gave to me the others cards and no chance to choose by myself.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Erro de tradução

    Estava jogando o modo DRAFT PREMIUM, e em uma das partidas, por conta de erro de tradução eu fui prejudicado.

    Gostaria de ter uma soluçao, pois gastei gemas.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Daily Quest Issues

    My daily quests won’t complete. I play casting the specified spell colors and the counters never count up. No matter how many spells I cast of the correct spell color it stays at 0. I have refreshed the quests but still nothing.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Quest Rewards notification doesn't show the reward

    I finished daily quest of “Play 45 Lands” for 750 gold, 500 mastery xp and the ticket

    When the claim reward screen came up it gave me 750 gold and the ticket, but didn’t have the mastery xp in the claim reward.

    As well, the tips say can refill each daily quest once per day (“you can reroll ‘them’ once per day) yet I have only been allowed to reroll only 1 quest per day.

    The daily quests always give 500 mastery xp along with 500/750 gold, and now currently with MH3 they also give 45 tickets.

    Daily quests which…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Alchemy is Only Format Available

    In my play options I only have the ability to see alchemy mode. I do not even have the option to unlock all game modes from account menu.

    I can not see standard play, only alchemy. Not really sure what is causing it, I completed the new player experience. I also tried to unlock all modes from the account page in case I forgot anything but there is no option to do that on my account.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Bug

    Jogo podre, medíocre.
    Os desenvolvedores tem zero respeito pelo jogador.
    Em partidas não que não seja de rank ou evento, é até aceitável na mão inicial faltar terreno, vir com terrenos demais, ou terreno só de uma cor, porém a brincadeira acaba , quando você gasta OURO ou GEMA, para jogar um evento/Draft. O algoritmo de vocês é pior que existe, ou vem um milhão de cópias de uma carta na mão inicial, ou vem só um terreno, ou só terreno, ou só compra terreno, ou não compra terreno nenhum, o equilíbrio parece ainda mais imundo e injusto nos eventos,…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 報告しようとしたらマイページの編集画面に飛ばされて報告できません

    報告しようとしたらマイページの編集画面に飛ばされて報告できません

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. bloomburrow master pass

    After redeeming every mastery orb, the interface puts the new content light on the store and mastery icons on the home page, even when no new things are added.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. The Program get stop and could not initiate in windows when is checking for actives matches, and there is not active matches.

    The Program get stop and could not initiate in windows when is checking for actives matches, and there is not active matches. In Windows 11. I have restar several times

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. can´t see morph

    I just finished Game 1 of my match in KTK Traditional Draft.
    While sideboarding, I looked at my opponent's morph to see what it was.
    It was not showing me what the morph was.
    Opponent plays a morph.
    I win the game and we go to sideboarding.
    I go to 'Look at battlefield' to see the morph and what it was.
    It did not reveal to me.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Crash during draft

    Game has been crashing, not always, but it has become common, unfortunately i was drafting when it crashed, twice, i just spent money in this, since i was doing a premium draft with the token i got from the pass and i can't build a functional deck with the mess of cards i got with the automatic picks

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Caiu

    I was playing a quick drafr, when the last two games the game stopped, I had to leave and return and when I returned the game had advanced in an unfavorable way and I couldn't reverse it because the opponent took advantage of this "drop" when the game returned he presented a bug where I couldn't play the instant magic "it didn't even die" which made me lose the game again because in addition to falling again, the magic didn't work and I had to give up. conclusion I could have gotten further if it weren't for the bugs. In…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Bot opponent with perfect draft deck

    Bot opponent with perfect draft deck. built deck was highly improbable for a draft, bot like turn behavior etc

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Habilidad de aniquilador no funciona en draf

    azlask, el flagelo desmedido no funciona su habilidad de aniquilador,

    he perdido una partid de draf por eso y por tanto el draf.

    me gustaria alguna compensación por dicho fallo

    gracias

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Mid-week magic: phantom golden sealed

    I just want to say, fantastic, fun and intriguing event that I hope they do again. Great game play with powerful cards. I loved it!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. cant sideboard

    Wont let me sideboard during premiere draft and quick draft. My last 4-5 drafts wouldnt let me navigate my sideboard while drafting. Extremely frustrating as I tend to build my deck as I draft. I couldnt get pictures but I am hoping this bug is a known issue. Please refund the approx 10k gems. Thanks

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Game Loss

    Won a game of OTJ draft with an unblockable 4/6, went back to the main screen, and it had recorded me as having both Won and Lost, leaving me at 5-3.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base