MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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684 results found
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Starter Deck Dual and Formats- Bug
I have completed all the deck challenges in the MTG ARENA Starter Deck Duel, but after the recent update this tutorial is stuck in the "resume" status on my home screen. There is nothing to resume, because the whole challenge is completed (already have all 10 decks), and therefore this flag will not clear.
In addition, I am not being able to access the others events and/or formats to play, like historic, draft, etc.
Sincerely5 votes -
Not Receiving Mastery Experience since the last update
Not Receiving Mastery Experience from Daily or Weekly quest.
I have 9 wins on both but have only received 275XP and that was from another quest not from these.9 votes -
スターターデッキ戦にて、選んだデッキで勝利してもデッキが手に入らない
スターターデッキ戦にて、選んだデッキで勝利してもデッキが手に入らないようです。
また、スターターデッキの一つ「ファイレクシアの軍団」で勝利していないにもかかわらず、なぜか一つだけ獲得できている状態になっているため、入手の処理がおかしいように見受けられます。
5 votes -
No Brothers War Quickdraft 7/11
Where is the Brothers War Quickdraft that is supposed to start on 7/11. It is no in game.
6 votes -
Quest completion bug
Received Cast 20 black or green spells this morning. Quest progress is stuck at 19, but when I cast a green spell in game I get awarded the quest reward and can repeat the process.
11 votes -
Not recieving XP for the daily and weekly wins
- Win a match .
- PC
- Not recieving XP for a lot of wins
- Recieve the XP for each win
11 votes -
Rosie Cotton Bug
I had rosie cotton in play and had an army token come into play but for some reason she didn't trigger. Losing out on this +1+1 counter ended up costing me
6 votes -
プレミアムドラフト 勝利したのにも敗北扱い
プレミアムドラフトで勝利し、勝利表示がでたにも関わらず
ランクが下がり敗北数のカウントが増えた
早急に対応して敗北数を減らしてほしい
日本時間 4:10ごろ7 votes -
Mastery Pass rewards missing for level 70
Hello,
I’m the last mastery pass, I got up to level 85. After level 70 there should be a reward for every level of 1 card of rarity uncommon or above. I tried to vote on the same bug but just wanted to make sure I got my rewards so I put in this ticket.
Thank you,
6 votes -
Unable to choose second pack: Jumpstart: Jump In!
I played a few games of the jumpstart event, Jump In!. On my third deck choice, I was able to choose my first packet, but not my second.
On the packet selection screen, it showed that I had chosen the "Warriors" packet as "Packet 1" and the "Rock and Roll" pack as "Packet 2" but still requested I choose a packet. I tried choosing again, and it showed "Packet 3" over "Elves", and again I selected the other packet, "Roiling", and it showed "Packet 4". No resolution would get me out of the screen and into games, so I exited.
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BUG.jpg 234 KB -
4DECA5C7-1443-4A2B-B0CD-13D9ED9912B8.png 2784 KB -
Log20211014_182232.log 1722 KB -
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UTC_Log - 10-14-2021 17.26.58.log 5860 KB -
UTC_Log - 10-14-2021 16.00.54.log 11975 KB -
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Screen Shot 2021-10-14 at 1.37.07 PM.png 3222 KB -
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PackStuck.png 1719 KB -
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289 votes -
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Auto Tap Bug
I was casting Astral wingspan and I had two creatures to convoke it, a treasure and mana so I didn't have to tap the creature it was targeting. This was a draft game. I targeted Kroxa and Kunaros and was planning on swinging with them in the air as it couldn't be blocked and I would have gained 8 life. Instead auto tap decided to tap Kroxa a Kunaros and not use the treasure. It was originally set to do that and milliseconds before I clicked confirm it said auto tap solution changed and tapped kroxa ans kunaros for convoke…
6 votes -
Mastery not Registering Weekly Win Rewards
The Mastery Pass of MoM is not registering weekly win rewards correctly. As seen in the screenshot, I have 12 wins which should have put me on Level 4 of the reward track but instead is stuck at 2.
8 votes -
Quest no reward
Hello I did receive my quest reward it just seemed to skip to the next node with no reward given
5 votes -
Can't exit tutorial, even after restart.
I've entered the tutorial and there is no way to get back to the regular game mode unless I complete the tutorial (which I don't want to do). Exiting and re-entering the game doesn't help.
7 votes -
alchemy historic changes
This change for historic is outrageous. Why should the historic card pool be nerfed for this fancy new separate standard mode?
This change is just plain stupid and kills mtga for me.
No new changes to the client for years, no introduction of existing table top modes. The client crashes at random times since 2 or 3 patches ago.It would be far better to clean up your mess before expanding onto it and dragging the only worthwhile thing for me down with it.
I' am currently considering dropping mtga all together when alchemy goes live
220 votes -
Daily Wins Didn't Reset
The daily wins didn't reset for the day. I previously had 7 completed Daily Wins and it gave me a new daily quest though it didn't reset the Daily Wins.
320 votes -
premier draft
i was drafting when i lost my first game and i was taken out like i lost all 3, i got 250 gems and the dmu premier draft is gone.
I request the refund of the 1500 gems that were spent or the game where I left off.16 votes -
Game crashed, didn't let me login into match showing "unable to locate collection" error
Game crashed, didn't let me login into match showing "unable to locate collection" error.
Once i managed to login again it didn't allow me to take any action and gave me a game loss for time out. Can you please look into it? The experience on mobile have been very frustrating. Thanks ViR5 votes -
Game crashes and closes after clicking Premier Draft
I finished my last Premier Draft game and the game crashed when I was about to retrieve my prize, now the Premier Draft continues to show "Resume", but if I click it, the game crashes again, and now I am unable to join Premier Draft events.This happened on PC.While clicking Premier Draft, the game crashes instead of allowing me to start a new one.The game should give the reward for the finished draft and then allow you to begin a new one.No relevant screenshots/videosNo workaround, found.
19 votes -
My opponent used ’Boseiju, Who Endures‘， and I cant put my wastes to my battlefiled Both the 'Untapped' and the screenshots illustrate this
My opponent used ’Boseiju, Who Endures‘， and I cant put my wastes to my battlefiled
Both the 'Untapped' and the screenshots illustrate this, and the log （cutted）were provided.
please reply to me ASAP.9 votes
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