MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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977 results found
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Kicked from event
Kicked from historic event, only had 1 loss and if gave me my reward for only for wins when I didn’t lose out of event. I’d like to have my gems refunded for that event
1 vote -
Reward Restructuring Request: Unlocking Sealed Format Accessibility
There exists a significant disparity in reward structures between Draft and Sealed events. When accounting for entry fees, Sealed formats yield approximately 400 gems lower expected value (EV) than Draft formats at equivalent win rates. To illustrate: with a 5,000 gem bankroll, players can typically engage in only 3-4 Sealed runs versus 7-8 Draft sessions - effectively halving gameplay opportunities.
While we appreciate the design intent to encourage format freedom, the current EV imbalance creates economic barriers that may deter players from exploring Sealed formats despite genuine interest. Would your team consider rebalancing Sealed event rewards to enhance format accessibility?
2 votes -
reach a life total of 50 or greater achievement
I've not received my achievement even though I have done this multiple times with the WB starter deck. I don't have a screenshot of my life total and I've tried to post this with the log but maybe the log is too big because I get an error when attempting to post.
3 votes -
why are there no ff7 events anymore,you robbed me of my mastery and now theres nothing to play
bring back ff7 this set sucks, even the cool cards ive gotton are trash space aliens and actual robots in magic is... youre creative dept is lacking, looking out what the next set might bring and it looks like rehashing other peoples fantasy, a few sets are cool lotr, ff7, dnd but come on. magic was suppose to be magic the gathering, id take rehashing that, gull and greensleeves, rath, even lorwyn... just dont do star trek. maybe star wars but thats special.
1 vote -
Starter deck duel
Starter deck duel - I’ve won 7 times and can’t get this to progress. I’ve contacted support and they said
“ You can skip all the tutorial elements by selecting Adjust Options in the upper right and then Account. Select the Skip Tutorial option and confirm your choice, and you'll bypass the tutorial and Color Challenge”
This option is not on either mobile iOS or PC menus. Please advise .
2 votes -
Unstable platform taking my money systematically
Guys, this is getting ridiculous. Pls, fix your stuff. We are talking about real, serious money I'm losing because of unbelievable unstable mobile platform. New Samsung device, 5g internet and still.... In the middle of the QD game, I see opponent's turn running down, u till nothing happens. I try to kill the app, run it again, it says it connects to my running game and it stays lille that till the end. And of course, I lose the game. Refung me this pls because I spend thousands of dollars on your product and I'm really mad this happens constantly.
2 votes -
アリーナダイレクト(モダンホライゾン3)
モダンホライゾン3のアリーナダイレクトで、シールドカードプールが既に所持しているカードのみ(このイベントで入手したカードのみ)しか表示されず、デッキを組めない。
また、一時的にイベントページからイベントが消失した。1 vote -
アリーナダイレクト(モダンホライゾン3)
モダンホライゾン3のアリーナダイレクトで、シールドカードプールが既に所持しているカードのみ(このイベントで入手したカードのみ)しか表示されず、デッキを組めない。
また、一時的にイベントページからイベントが消失した。1 vote -
3 votes
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Ward ability bug
In the current brawl challenge October 2025, when attempting to counter a hulking raptor with an alternative cost flare of denial the ward ability triggered, needless to say two for zeroing myself lost me the game, pretty lame I gotta say
1 vote -
One loss in the Brawl Metagame Challenge ?????
In the Brawl Metagame Challenge, you have to pay to enter, but, in this best-of-one format, if you get one loss you are eliminated. It should be two losses at least. I hate to be critical of this company that makes a game i love and am passionate about, but i sincerely hope this was just an oversight. If it wasn't, I hope nobody joined as protest. One loss is ridiculous.
1 vote -
Can't complete "Complete three Quick Draft matches."
I did more than 5 runs atm with most of them going over 5 wins and i still can't complete this quest
2 votes -
Come on with the dds script
In a payed for game plenty of service and 30 to 2 and all of a sudden I cast equipment spell and it will not attach it sits there frozen this happening all the time how on earth can you expect anyone to spend 8000 gems on any event and have your favorites out here with Dds scripts that would be fruad
1 vote -
Quest to complete 3 quick draft matches does not complete
The quest to complete 3 quick draft matches does not complete after doing the matches. It will also not navigate to quick draft when clicking on the quest. I have found this occurs after the rotation to a new quick draft event.
2 votes -
jump in bug of no resign botton
Jump in 2/1 win and haven't resign button, I can't finish the 5 jump in quest
6 votes -
nexus of fate Uncounterable
while i playing i had a drown the loch in hand with mana available, oppenent casted nexus of fate and i was not able to counter it
2 votes -
Jump-in event stuck bug - with steps to reproduce
Hello,
Last week, I experienced a bug where the jump-into event got stuck, which seems to have been occurring for a while now, according to the bug reports.
Upon getting a win in the "Jump-into Final Fantasy" event, the "Play" button changed to "Home," and the "Resign" button disappeared, preventing the player from continuing or starting a new event.
Since I encountered a similar issue during a Midweek Magic event a few months ago, I believe I’ve figured out what’s happening.
The main cause appears to be when the event progresses to N + 1 wins before the reward for…
3 votes -
Mastery pass reward level 49
Mastery pass level 49 did not give me mythic card reward. I received a common card :/. Please advise
2 votes -
Sparky's Challenge No Reward After 3rd Win
Noticed "Sparky's Challenge" in the events tab, and had time to kill so decided to play it. Got 2 victories rather easily, and collected a card reward after each. However, after my 3rd victory I was taken directly back to the home screen with no "random cosmetic" reward, and "Sparky's Challenge" completely gone.
I manually checked my cosmetic inventories one by one, and nothing new is present. Tried closing the game and reopening it and repairing the files, still have the same issue.
Feel I was robbed/cheated a bit. Not cool.5 votes -
Arena sideboard draft on mobile
The way mobile drafting worked for a long time was that when you had your sideboard open and drafted a card, it went to your sideboard. If you didn’t it went into your deck. This was great. For a while, the way it’s worked is that it instead depends on the state of whether your sideboard is open during the previous pick
2 votes
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