MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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684 results found
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draft recorded loss after win
I was playing BRO quick draft and was at 4 wins and 2 losses. During my 7th game, I won but the game recorded this as a loss. I was playing on PC and am not able to reproduce this bug.
I am unsure if any card interactions could have caused this but I had Air Martial, Ambush Paratrooper, Yotian Tactician, Martial Discipline, Surge Engine, Aeronaut's wings and Supply Drop on the board with 4 plains and 4 islands while my opponent had a Penregon Strongbull, 3 plains and 1 mountain. I don't have a screen capture of the board…
10 votes -
Connection lost
I cannot play more than 3 times because while im Play, the Connection lost and i losse the game. All the week ist the Same. I Play in Android. My Internet from the Cellphone o wi-fi running good
5 votes -
Although I won in the game, MTGA results was "lose"...
I started the quick draft game at 5 win 2 lose.
I won the game.
But the results was 5 win 3 lose.11 votes -
Quests not completing
My daily quests counted up until they reached just before the final number (24/15, 14/15, etc.), but would not actually finish, just hang at that final edge.
5 votes -
Sheoldred in ONE draft
I encountered a Sheoldred from DOM in ONE quick draft. I would appreciate a reimbursement.
2023.23.10.666.9850166 votes -
goblin charbelcher
Goblin charbelcher needs to be removed from the omni draft pool it is an auto win and the only counter play is to have a counter spell in hand in a format with a 3 card hand.
8 votes -
Game freeze during quick draft
The game freeze during quick draft and I can't concede. I had to quite mtga. This make me lost the game and the draft
22 votes -
Midweek Magic Historic Singleton Incorrect Reward
Won a match in the Midweek Magic Historic Singleton event; description says reward card will be at least rare; got Feed the Infection, which is uncommon.
5 votes -
Couldn't see picks during Draft
In my draft, I couldn't pick a card because I couldn't see them. I was auto-chosen a card and I had no choice in the matter.
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796 votes -
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Limited Rebalanced MISSING from Direct Challenge options
There is no way to use Alchemized cards (the ones with the A next to their name) in a 40-card direct challenge.
Players can make "limited rebalanced" decks, but it seems there is absolutely no way to use those decks (like Wizards forgot). If you make a challenge with those decks, all the Alchemy cards revert to their paper versions. There is no "limited rebalanced" challenge option.
Since the current draft set is an Alchemy set, please fix this so that we may play the set as intended.
24 votes -
waiting server screen on quick draft
I have a problem, when i want to go to quick draft, i allways have waiting server screen and i m not able to access to the quick draft screen in order to begin a quick draft.
Please find in attached file my log
12 votes -
Card changed "identity" after picking it in a draft
First picked "Darling of the Masses", it changed to a blue card (Can't remember the name) after I picked it. I assumed I misclicked. Once I built my deck, I wasn't able to submit it because of a "Network Error". Went back to the deck builder and the card was back. Re-building the deck I think there were a couple other cards that changed after I picked them. This really screws with the draft and I saw it happen on LSVs stream too.
36 votes -
Game lost for no reason
Hello, I have just lost in the 3rd round of a "traditional standard event" game.
I can't see any reason to have lost this game, neither the time elapsed nor any other effect seems to make me lose.
Attached is a screen of the end of the game:5 votes -
Network Error Unable to join event
Getting "Network Error Unable to join event. Please try again later." for every match I try to play. I have uninstalled once already and there is no change.
34 votes -
draft frozen
My quick draft match was frozen
9 votes -
Event missing/ended
After the new update was released i opend MTGA and played two games of DMU Premiere Draft wich i already started before. After the two games i closed Arena. After some time i reopend Arena to finish my Premiere Draft (i was 4-2).
After the loading screen there was a prompt that i received 1400 gems and three packs of DMU. Looking through the event tabs, i did not see any DMU events.I hope the events can be returned and i can finish my draft.
12 votes -
Omniscience draft ridiculous
It's common that opponent draw the whole deck in 3 turns, or is plenty of drawing tools in the deck. This event is rigged!!
5 votes -
Erreur réseau : impossible d'envoyer le deck (défi amical)
Bonjour,
Impossible de jouer en défi amical contre des amis.
À chaque fois : "erreur réseau - impossible d'envoyer le deck", alors que ma connexion est très bien ; de même pour mes amis (testé avec deux amis que ce soit sur Android ou PC).
Que pouvez-vous faire ?
Merci.
7 votes -
Premier Draft Terminated DMU Alchemy
Premier Draft Terminated DMU Alchemy. Didn't get credit for wins and can't find DMU Alchemy draft. Would like gems refunded please.
10 votes -
draft event disconnect
Hello, I got a disconnect from the SNC Quick Draft event on pc after going 1:1, event is now finished after two games without rewards, except the picked cards. Thank you!
5 votes
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