MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
979 results found
-
4loss event
Just a heads up bug on limited event. Gave me 4 losses
2 votes -
draft
Client stops working when trying to log into any kind of draft. Specifically stops working when I try and start. Premier Remix Draft: Artifacts. Would just like my 10,000 gold back as it seems like it will leave the que soon. But would also like this fixed soon as I really like to draft and I just cannot draft.
17 votes -
Draft
Bonjour, draft payé en gemmes, deconnecté pendant la partie, et defaites quand je parviens a me reconnecter, "maintenance du systeme".
Pas cool de perdre ainsi des gemmes sans vraiment jouer...1 vote -
Quick draft challenge reward not working
- How to reproduce (most likely this is the cause): I have started a Quick draft for Aetherdrift about a month ago using the quick draft token you get for starting but I just played one match and then didnt open arena for a week or so. That means the event ended with me having only 0:1. There was also no rewards collection message, no nothing. After that I played two Final Fantasy drafts, one 4:3, the other 7:1. But the challenge for "playing 3 quick draft matches" is still at 1/3. So just start a quick draft with this challenge…
2 votes -
Error Updating Data
App froze mid way through a game, restarted but got stuck on "Error updating data" for over half an hour. Game had timed out and lost by time I got back in. No connection issues on my end, seems like a bug
1 vote -
Divine Resilience - Failed
In todays foundation draft at 11:35 gmt, in game 6, Divine Resilience, kicked, only made two of my creatures indestructible, even though I selected my entire board, I stopped and made sure the blue lines were going to every creature that was in combat, as it was a crucial moment.
The fact that a technical issue lost me the game there and then is very infuriating.
1 vote -
Mid-week magic gives me gems instead of a card reward at least once a week
At least once a week, midweek magic gives me 20 gems as a reward rather than a card. There are plenty of uncommon cards I don't have, but it just gives me gems if I have the card it chooses first. 20 gems is so disappointing, you can't buy anything with 20 gems ...
1 vote -
Errores en partidas
La verdad es que más allá de que el algoritmo que se usa, tiene un comportamiento la mar de extraño, quiero reportar que en varias partidas que he jugado , significativamente no se lanzan las habilidades de mis criaturas, las del oponente siempre funcionan a la perfección, en mil partidas nunca he visto un fallo en el oponente
2 votes -
Errores en partidas
La verdad es que más allá de que el algoritmo que se usa, tiene un comportamiento la mar de extraño, quiero reportar que en varias partidas que he jugado , significativamente no se lanzan las habilidades de mis criaturas, las del oponente siempre funcionan a la perfección, en mil partidas nunca he visto un fallo en el oponente
2 votes -
quick draft loss after disconnet
Quick draft crashed
Game crashed twice during quick draft and i got two losses.
3 votes -
Free loss in quick draft
I was 2-2 in tarkir quick draft. I got connected into a match, but got "kicked out" to the quick draft screen. I clicked "play" and won the game, but after finishing it I got both a win and a loss, thus ending my draft. I want a refund.
2 votes -
Please let the Arena community know that Omenpaths is the online version of Spiderverse more clearly and ahead of time
Please let the Arena community know about Omenpaths being an online version of Spiderverse more clearly and sooner so that those of us who had been hoping and saving for Spiderverse don't inadvertently spend all the coinage we have on other things because we think it is not coming. It would have been nice had Arena made the connection between Omenpaths and Spiderverse more explicit on the app itself. As it is, it was frustrating to find out later, only after I spent all the coins I had been saving for the new set.
1 vote -
1 vote
-
Inaccurate Rankings MidWeek Magic
In MidWeek magic this week, I had a diamond icon next to my name, as did my opponents. My opponents definitely played diamond-level, but I am bronze in limited and platinum in constructed - I have never been diamond. Please fix this in future events.
1 vote -
Competitive
I've worked my way through the ranks to plat T4, but have in a previous season been Diamond T2, and i keep running into decks that should be Mythic level and win turn 4 or 5. How do you expect competitive play to be exactly that competitive when decks in themselves, i think, should have a rating attached to them, especially with a deck that has a load of mox or p9 cards. where is the curve exactly on how matching up with another random player fits into the game, i should only be matched with people in same tier…
1 vote -
Competitive
I've worked my way through the ranks to plat T4, but have in a previous season been Diamond T2, and i keep running into decks that should be Mythic level and win turn 4 or 5. How do you expect competitive play to be exactly that competitive when decks in themselves, i think, should have a rating attached to them, especially with a deck that has a load of mox or p9 cards. where is the curve exactly on how matching up with another random player fits into the game, i should only be matched with people in same tier…
1 vote -
Not getting midweek magic cosmetic reward
For the past 3 weeks I have not received the 3rd reward for any midweek magic event even though I have completed at least 3 wins in each event. I will get the first 2 card rewards but I have not received any of the cosmetic rewards.
Please can you fix this on my account.1 vote -
Game Defeat suddenly (No reason for defeat)
during a draft event I was poised to win during my turn and suddenly the game ended with defeat and me losing and I had not even finished my turn. I grabbed the logs right after and hope this helps to resolve this issue. This has happened to me twice now.
5 votes -
Cube has doubled up land?
I encountered a strange scenario where there were two Godless Shrine in my cube draft, it's the first doubled card I think I've ever seen in this cube so I am reporting it in case there is an issue with pack collation.
1 vote -
Not getting achievement advancement
On Mac, I am no longer receiving some achievement advancement. I was 12/13 on Vanquish the Week II before I played this weeks MWM. Once I completed it (3 wins), I didn't get 13/13 and gain the achievement. Likewise, I am 191/200 on At Any Cost. I have been using lands that require 1 life to gain mana. Despite tapping these several times, I haven't advance further.
3 votes
- Don't see your idea?