MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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964 results found
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Couldn't block in edge of eternities Draft with my untapped Timeline culler
I had two blockers and one of them was removed via Pinnacle Kill-Ship and the other was Timeline culler. When my opponent went to attacks, it skipped my block phase I took lethal damage from his attackers when I could've chumped and lived. I had damage to win the next turn. Therefore I request compensation for the event.
1 vote -
new expansion set doesn't appear in mtga jump in
Hello, I'm MTGA player in japan.
I played jump in event for the first time after EOE expansion has entered.
But no EOE set are appear in both choices.
I heared the choice of jump in must contain one of set that is not selected before.
I hope selecting algorithm is improved if this is bug.
Thanks.
1 vote -
Crash on banishing light/seam
Playing on an iPhone 13 there seems to be a consistent crash currently with either banishing light or the rip seam. It seems that it is causing a sudden memory leak while trying to register target and crashes out. I can join back but it’s annoying.
1 vote -
EoE Premier Draft Bugged
Hello! Got locked out of the EoE Premier Draft, then a few hours later none of the recent events were showing. Came back the next day to check and saw that all of my cards were autopicked for me (in five colors, no less :<), so I had no choice but to resign. Kindly refund me my coins, gems, or my draft token. I'm purely F2P, so this means so much to me. My alternate account is named LaviniaGray, but please refund to this account of mine!
1 vote -
Reward not added to library
As a reward for the weekly event i received the End Stone. When i checked my library the End Stone was not there.
1 vote -
Life link haven't increased my life pointa
I have attacked my opponent with a creature with life links, but I haven't got my life points increased by the inflict damage. That lead me to lose the game on the following opponent turn.
4 votes -
ドラフト
【発生日時】
2025年7月29日（日本時間７時頃）【イベント】
久遠の終端プレミアムドラフト【発生状況】
プレミアムドラフトに参加中、急に挙動がおかしくなり、添付画像のような画面が表示されました。
その後、正常に操作ができず、予定していたピックができませんでした。【影響】
・本来選択したかったカードをピックできず、自動選択によりデッキが大きく損なわれました。
・イベント進行に支障が出ました。【お願い】
本件につき、補填（ジェム、イベントチケット等）のご対応をご検討いただけますと幸いです。1 vote -
Sealed product missing from event
The server was behaving strangely earlier today and I voted on another bug for that. (2025.50.4.2950.1169759) However, during that time I tried to renew a Sealed event for the latest format: Edge of Eternities. The game told me that it was not possible. Several hours later and a few minutes ago, I opened that event. The rares were shown and then this screen where only 1 card remained followed. After I left that deck building and returned, same state.
1 vote -
Extraordinary Journey
I was playing extraordinary Journey with Loot, key to everything. The creatures I played from exile with Loot did not trigger card draw. Based on rulings on gatherer they should.
1 vote -
Rotation et les serveur à 2 dollars de chez WoC
Alors WoC malgrés tous les dollars que vous devez prendre un jour de rotation parce que tous les demeurés de service se jettent sur la nouvelle extension, vous arrivez même pas à fournir à vos clients une connexion convenable?
Vous avez vraiment honte de rien....
Bien heureux de vous avoir jamais donner le moindre dollar.
1 vote -
MTGAが起動できない
久遠の終端のダウンロードが終わって、プレオーダーで買ったものが解放されたところまでは進んだのですが、それ以降サーバーにアクセスできなくなり、ゲームができなくなりました。
以前も同様のことがPCでできて、iPhoneではできなくなったことがありました。今、PCがない状況なので、それ以上進めることができません。
1 vote -
draft bug
Estava jogando draft rapido e do nada comecou a dar erro e nao consigo mais logar no evento, consumiu 4k de gold.
1 vote -
game disconnect resulting in a loss
i have played chromatic cube draft on arena on mobile
The game crashed, i tried to reconnect a couple of times, after logging in i was shown a screen with timer waiting / waiting for opponent and texts "description" multiplied and placed over each other. the game didnt resume, crashed every time. When i relogged after some time passed i got awarded a loss for that game.
Its very upsetting, as I was way ahead that game, now im almost out of this draft1 vote -
EARLY ACCESS
The program I have for early access is not correctly loading access to the new collection, it is presenting the problem below.
1 vote -
Unable to reconnect to match after server disconnected
I was playing in a standard event and was disconnected and bounced out of the game. I hit Play from the event screen expecting to be reconnected but it put me into a new game rather than reconnecting me to the existing game. This caused the other game to be scored as a loss
3 votes -
Bug
This is the third time I haven't gotten the 500xp for completing my quest. It happened twice last week and again today. What should I do. PC
1 vote -
Arena Cube didn't load after accepting coins, did not get coins back after restarting game
I loaded into an Arena Cube Draft queue, and all players were ready, the screen timed out to 0:00 and continued buffering until eventually the client froze. I restarted Arena assuming I would be loaded into the queue, however I was not put into the queue and it took my 4,000 coin entry fee.
3 votes -
I was kicked out of a draft battle
I was in a game of Quick draft tarkir: Dragonstorm and the game started trying to reconnect until it simply exited the match and returned to the quick draft screen. My internet was ok and there were no fluctuations, I was simply thrown out of the match and it counted as a loss...
1 vote -
Wrong rank up reward
After latest update my rank up reward changed from the current booster (final fantasy set) to an outdated one (foundations)
1 vote -
1 vote
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