MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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100 results found
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Unable to purchase Gems
I attempt to purchase gems through the in app purchase, but when it loads the Google play store it says "you already own this" and then restarts the app.
2 votes -
Store Glitch - Golden Pack progression
I just spent 5k gold on 5 packs (3 strip haven standard and 2 alchemy packs) to buy the 5 packs needed for my golden pack, as I only needed 5 more pack purchases. it only counted 2 of the 5 and it saying still need 3 more and thats just not right. It said 5 more packs and thats what I bought.
I know I had 5 packs on the progression already so either your standard pack arent counting or there's a glitch.
id like the counter to be updated to reflect my purchase or the gold to be…
1 vote -
Problem paying with paypal
Im trying to buy some gems paying with paypal but its bugged or something and i get stuck in 2nd step.
1 vote -
Yeni başlayanlar için modern online trendleri
Son zamanlarda online bahis dünyasına daha fazla ilgi duymaya başladım ve özellikle yeni başlayanlar için hangi platformların daha güvenilir olduğunu araştırıyorum. Ancak internette çok fazla farklı bilgi olduğu için doğru seçim yapmakta zorlanıyorum. Mobil kullanım, bonuslar ve hızlı ödeme gibi konularda deneyimli kişilerin tavsiyelerine gerçekten ihtiyacım var. Sizce başlangıç için en önemli kriter olmalı?
1 vote -
Appa companion purchase failed
In the arena mobile store, using and iPhone, I purchased the Appa companion for 3000 gold pieces. The gold pieces were taken from my account. But when I when to use Appa as one of my companions it showed locked.
I went back to the store but it showed I already purchased it and could not purchase again.
2 votes -
Lost cards from Karlov Booster. Connection Failed during Opening Animation
Lost connection mid opening animation. Got a notificstion screen with no text, completely blank. Restarted app. No new cards have been added to collection and no pack is availabke for me to open. Paid for in Gems.
1 vote -
Missleading shop Icon
The shop listing for the Noxious Newt bundle that is up currently is missleading, the photo shows three items but only contains two (the avatar and the card sleeve) android you don't have the option to see what exact items you are purchacing, I thought the bundle came with an emote when I bought it, and was very dissapointed that it only came with the sleeve and avatar.
1 vote -
comprei os terrenos full art e não apareceram na minha coleção
comprei os terrenos full art e não apareceram na minha coleção mesmo assim eu perdi todo o gold investido!! queria meu gold de volta
1 vote -
Alchemy 20 packs purchase error
On PC, steam version of the client, I purchased Alchemy 20 packs of strixhaven but got a purchase error, lost gold and no packs were added to my account
1 vote -
Purchased pack not giving all cards
Hi I have been trying to get this resolved for a few weeks now and then got a reply to add here:
With the new TMNT release I purchased on 2 occasions a Mythic pack using coins earned and in the one case received "Donnie's Bo" and on the other occasion " Ralph's Jitte" both were borderless and looked amazing. I then contacted support to try and find out why they are not in my deck when I searched for it, I did try the Collected / Not Collected the different game formats everything but it is still no where…0 votes -
Pay To Win
On va rétablir quelques vérités sur ce jeux:
c'est devenus un vraie Pay to Win, pour un jeux de carte, c'est tous de même le comble de la malhonnéteté de la part de l'entreprise qui exploite cette licence.
A toutes celles et tous ceux qui font des achats sur ce jeux, vous avez pas l'impression de n'être plus que des vulgaires BOT qui font que jouer les cartes que le jeux vous donne à la pioche sans même plus à avoir à réfléchir, tellement vos pioches de cartes sont évidentes en fonction de la situation?
Quand vous arborez un titre…
1 vote -
buy gems
I am unable to buy gems (android), every time I try (even different devices) it gives me the 'Error You already own this item'.
I tried reinstalling magic arena, i tried clearing cache for play store, nothing seems to work. Is there anything you can do? Honestly I would give you my account password if that let you investigate this better LOL
1 vote -
wont let me buy gems
I keep getting error can't buy duplicate items in the store when I try to buy 4.99 and 9.99 dollars gems and I have ask costumer service to fix the problem and they won't does anyone else have this problem
2 votes -
Pricing item's fairly?
Why am I not able to purchase the exact amount of gems I need to purchase an item, why are they priced so weirdly and intentionally as to make it obtuse? Is the intention from this company to extort extra money from their loyal customers who support them?
1 vote -
Woc...Woc...
Avec un peu de recul, on ne peut que constater que ce jeux et sa communauté sont le parfait tableau de ce que l'humanité a et fait de plus médiocre, non?
Dressons un tableau de la situation, si vous le voulez bien, qu'avons nous en face de nos écrans?
- Une entreprise qui a commercialisé un jeux de carte il y a cela plus de 30 ans et comme toute entreprise américaine qui se respecte, a une notion simpliste de l'économie par son interprétation capitaliste, dés le début de la commercialisation de ce jeux de carte, cette entreprise a misé sur…
1 vote -
I just opened a mythic pack of secrets of strixhaven and all I got was a rare wildcard
I just opened a mythic pack of secrets of strixhaven and all I got was a rare wildcard
1 vote -
Store Purchase Did Not Recieve
I bought "NEW" Arcade Styles of TMNT 4 card pack for 8000 Gold from store. It took my gold and removed it from store BUT I did not get them. I own the physical card of one of them. Either way I do not see this style listed in my library. Please issue my 8000 gold back or fix issue. Thank you.
1 vote -
draft pack bugged
When I tried to claim the packs from the store that I won in the draft, it threw a connection error and they disappeared. I don't know if I got the cards because none appear as new when creating/editing a deck.
1 vote -
Merci WoC et HASBRO
Merci car grâce à vous j'enrichie Blizzard et Steam, vous truquez tellement ce jeux pour faire gagner les pauvres décérébrés qui vous donne de l'argent parce qu'ils ne savent pas construire un deck et qu'ils ne savent pas jouer que je joue depuis plus de 4 ans sans vous avoir donner le moindre dollar et que j'ai bien l'intention de continuer à jouer gratuitement, juste pour faire chier les débiles de payeurs en jouant des decks cancer.
Le jeux de carte MAGIC est devenue à l'image de sa comunauté, un ramassi de carte débils et inintéressantes.
1 vote -
Merci WoC et HASBRO
Merci car grâce à vous j'enrichie Blizzard et Steam, vous truquez tellement ce jeux pour faire gagner les pauvres décérébrés qui vous donne de l'argent parce qu'ils ne savent pas construire un deck et qu'ils ne savent pas jouer que je joue depuis plus de 4 ans sans vous avoir donner le moindre dollar et que j'ai bien l'intention de continuer à jouer gratuitement, juste pour faire chier les débiles de payeurs en jouant des decks cancer.
Le jeux de carte MAGIC est devenue à l'image de sa comunauté, un ramassi de carte débils et inintéressantes.
1 vote
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