133 results found

1. Missing sleeves after purchasing Lorwyn Eclipsed mastery pass

   Good evening,

   I'm sending you this message because a few days ago I bought the Lorwyn Eclipsed season pass, but I haven't received the sleeves you said you would send to the inbox of those users who purchased it. I hope you can help me. Thanks for your dedication and time.

   Best regards,
   Miguel

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2. Missing sleeves after purchasing Lorwyn Eclipsed mastery pass

   Good evening,

   I'm sending you this message because a few days ago I bought the Lorwyn Eclipsed season pass, but I haven't received the sleeves you said you would send to the inbox of those users who purchased it. I hope you can help me. Thanks for your dedication and time.

   Best regards,
   Mario

   2 votes

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3. Basic Island (Unstable John Avon) missing under Daily Deals in the store.

   On Janurary 26th 2026 the Basic Lands Cosmetic (Unstable by John Avon) appeared under the Daily Deals in the store but the Basic Island was missing and was not already owned in my collection.

   I have attached images of my collection after having purchased the Basics since the items no longer appear in the store after purchase.

   Could this a potential bug linked to user's collection? Does the Arena client mistakenly thinks users already own this item? it would explain why it did not appear in the store.

   Usually in the past, all five basic lands are available for purchase. Was the Basic Island been omitted on purpose or is this a bug?

   On Janurary 26th 2026 the Basic Lands Cosmetic (Unstable by John Avon) appeared under the Daily Deals in the store but the Basic Island was missing and was not already owned in my collection.

   I have attached images of my collection after having purchased the Basics since the items no longer appear in the store after purchase.

   Could this a potential bug linked to user's collection? Does the Arena client mistakenly thinks users already own this item? it would explain why it did not appear in the store.

   Usually in the past, all five basic lands are available for purchase.… more

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4. Booster not received

   In the Mastery Pass for Lorwyn the 4th reward should have been 3 Booster for Lorwn, but somehow I didn`t receive them. Instead I got 3 Boosters from an other pack.

   Is this a bug?

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5. wrong pack in mastery pass

   I got 3 Edge of Eternity packs from the mastery pass, but the picture showed pictures of Lorwyn packs. Is there a way to get the packs swapped to Lorwyn instead?

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6. Received a Rare in a Mythic Rare Avatar pack

   I purchased a Mythic Rare pack in Avatar, no Mythic Rare in the pack.
   PC
   Purchased only 1 pack
   I would like the extra 300 gold I spent for the pack returned to me, please?

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7. Rétablissont quelques vérités

   • La plupart des gens qui donnent de l'argent dans ce jeux ne savent pas jouer

   • La plupart des gens qui donnent de l'argent dans ce jeux ne savent pas contruire un deck

   • La plupart des gens qui donnent de l'argent dans ce jeux sont incapable de se rendre compte qu'ils gagnent des parties parce qu'ils payent.

   • La plupart des gens qui donnent de l'argent dans ce jeux ne se rendent pas compte du déroulement des parties et son incapable de s'appercevoir que leurs tirage de carte est dans l'ordre parfait en fonction de la synergie du deck.

   • La plupart des gens qui donnent de l'argent dans ce jeux sont de pauvres frustrés de la médiocrité de leurs existence qui recherche en payant à compenser leurs névroses infantiles.

   • La plupart des gens qui donnent de l'argent dans ce jeux sont les mêmes qui abusent du sablier quand ils perdent comme un gamin qui fait un caprice .

   • La plupart des gens qui donnent de l'argent dans ce jeux ne se rendent pas compte que l'argent qu'ils donnent à cette entreprise sert à enrichir les USA, le même pays qui par leurs décisions de déclencher une guerre, créer de l'inflation dans leurs propre pays.

   • La plupart des gens qui donnent de l'argent dans ce jeux sont d'un niveau intelectuel proche d'une huitre au point de ne pas avoir compris que l'on peut jouer gratuitement, gagner des pièces d'or et des gemmes gratuitement pour pouvoir drafter n'impote quel deck et cartes totalement GRATUITEMENT.

   • La plupart des gens qui donnent de l'argent dans ce jeux ignore ces vérités par dénis de peur que cela les met en face de leurs médiocrité existenciel.

   • La plupart des gens qui donnent de l'argent dans ce jeux ne savent pas jouer

   • La plupart des gens qui donnent de l'argent dans ce jeux ne savent pas contruire un deck

   • La plupart des gens qui donnent de l'argent dans ce jeux sont incapable de se rendre compte qu'ils gagnent des parties parce qu'ils payent.

   • La plupart des gens qui donnent de l'argent dans ce jeux ne se rendent pas compte du déroulement des parties et son incapable de s'appercevoir que leurs tirage de carte est dans l'ordre parfait en fonction de la synergie du deck.

   • La plupart des… more

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8. Ashling

   Hello!

   I purchased the Ashling Brawl deck on MTG arena, however when I try and use it it says that Ashling is not a card that I have, and is unable to be crafted with Wildcards

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9. bug

   I'm unable to buy the pack bundle from the store. I receive the attached error message

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10. Essay

    I am looking for a reliable service that can help with student assignments, such as writing essays, abstracts, or reports. I am interested in quality, meeting deadlines, and reasonable prices. If you have used such a service, please share your experience.

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11. Gold Pack Progression isn't going up anymore

    I purchased a Thunder Junction pack yesterday it went up. I purchased two today, and neither has counted towards the progression. I'd be at 10 if they had.

    If I could see my pack purchase history somewhere, I'd send a bunch of images referencing all that, but if I can, I don't know how, nor do I know if this has ever been fixed for anyone else.

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12. gem store empty

    When I launch MTG Arena from my desktop windows 10 computer using Steam, everything is fine except for the Gem tab in the store. This page opens and says there is nothing available to buy. I am unable to buy gems at all, as there are no gem options showing in the store at all. I am connecting from the United States on the east coast at 3/27/2026 between noon and 1 PM.

    2026.57.20.11631.1247675

    Things I tried to fix:
    - Verified files with steam - Found 8 corrupt files and redownloaded them
    - Launched again, logged out of account, logged in, still no gem shop purchase items available
    - Reproduced 3 times in a row (I was not on a VPN)

    Steps to reproduce:
    1. Launch Steam on a windows 10 computer
    2. Launch MTG Arena
    3. Log in to account
    4. Click Store
    5. Click Gem tab at the bottom of the screen
    6. Notice there are no options to buy gems in the store at all, absolutely nothing shows, just empty UI, no errors pop up

    Log info (I removed my personal device info since your bug report system doesn't seem private):

    [0] Startup Timestamp: 3/27/2026 12:35:27 PM
    [0] Loaded embedded metadata
    [0] Initializing Steam
    [0] Steam status: Available
    [0] CredentialLoginContext created
    [0] Environment set to Prod, AWS
    [0] Could not find autoplay holder, autoplay disabled
    [0] [SocialManager] Social manager for HasbroGo is being used
    [0] Version: 2026.57.20.11631 / 2026.57.20.11631.1247675 /
    [0] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
    [1] WwiseUnity: Wwise(R) SDK Version 2023.1.14 Build 8770.
    [1] WwiseUnity: Setting Plugin DLL path to: X:/SteamLibrary/steamapps/common/MTGA/MTGAData\Plugins\x8664
    [1] WwiseUnity: Sound engine initialized successfully.
    [2] [TaskLogger]Ringing Doorbell at https://doorbellprod.w2.mtgarena.com/api/v2/ring
    [6] [TaskLogger]Steam AuthToken retrieved.
    [93] [TaskLogger]Doorbell response: {"fdURI":"tcp://frontdoor-mtga-production-2026-57-40-4.w2.mtgarena.com:30010","bundleManifests":[{"category":"Audio","priority":50,"hash":"c3132f0e7c81ff8ef8acd32d0b1f859d"}]}
    [98] [TaskLogger][Accounts - Startup] Player has rememberMe ID (refresh token) saved. Attempting fast login.
    [213] Connecting to Front Door: frontdoor-mtga-production-2026-57-40-4.w2.mtgarena.com:30010
    [254] [UnityCrossThreadLogger]Got non-message event: Wizards.Arena.TcpConnection.TcpOpenedEvent
    [255] [UnityCrossThreadLogger]FrontDoorConnectionAWS.Open {"creator":"ArenaGlobals.Constructor"}
    [301] [UnityCrossThreadLogger]Sending message GraphGetGraphDefinitions while in queue, the message will be ignored. msg details: {"RequestedType":"None"}
    [437] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
    [437] [Manifest]Bundle download destination: X:/SteamLibrary/steamapps/common/MTGA/MTGAData\Downloads
    [437] [Manifest]Found 0 manifest metadata entries from configuration.
    [437] [Manifest]Found 1 manifest metadata entries from doorbell.
    [437] [Manifest]GET manifest pointer from https://assets.mtgarena.wizards.com/External2026.57.20.11631.1247675-windows.mtga ...
    [438] [Manifest]Using manifest metadata: General|ManifestAudioc3132f0e7c81ff8ef8acd32d0b1f859d.mtga
    [439] [Manifest]Found 1 manifest metadata entries from pointer file.
    [443] [Manifest]Using manifest metadata: Automatic|Manifest451cd059754af191b3ce5295e2106c81.mtga
    [448] [Manifest]Manifest451cd059754af191b3ce5295e2106c81.mtga has incorrect hash; redownloading...
    [448] [Manifest]Downloading Manifest451cd059754af191b3ce5295e2106c81.mtga...
    [448] [Manifest]GET manifest from https://assets.mtgarena.wizards.com/Manifest451cd059754af191b3ce5295e2106c81.mtga ...
    [571] [Manifest]Manifest download complete
    [660] [UnityCrossThreadLogger]Loading SqlLocalizationManager from file: X:/SteamLibrary/steamapps/common/MTGA/MTGAData\Downloads\Raw\RawClientLocalizationa603355767510b8901833cbb90cb5419.mtga {}
    [708] ALTCardViewBuilder.Prefabs
    [1271] 3/27/2026 12:35:35 PM LoadWrapperScene
    [1271] Caches cleared
    [1272] Unloading the last loaded scene Assets/Core/AssetPrep/AssetPrep.unity(build index: 1), is not supported. Please use SceneManager.LoadScene()/EditorSceneManager.OpenScene() to switch to another scene.
    [1283] There can be only one active Event System.
    [1283] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
    [1283] MainNav load in 80ms
    [1284] [UnityCrossThreadLogger]Creating SteamPurchaseController
    [1284] 3/27/2026 12:35:35 PM CoroutineStartupSequence
    [1917] [UnityCrossThreadLogger]GeneralStore Initializing
    [1917] [UnityCrossThreadLogger][IAPPurchaseController] Initializing
    [1917] [UnityCrossThreadLogger][IAPPurchaseController] Connected successfully
    [1950] [UnityCrossThreadLogger]Fetching products for ContinuationPromise(Wizards.Arena.Promises.WebPromise -> WAS.ItemsResponse)
    [1950] [UnityCrossThreadLogger][IAPPurchaseController] Filling catalog with 0 products from catalog
    [1950] [UnityCrossThreadLogger][IAPPurchaseController] Purchases fetched from store, 0 Pending
    [1950] [UnityCrossThreadLogger][IAPPurchaseController] Catalog finalized and finishing initialization
    [1950] [UnityCrossThreadLogger]Process pending purchases 0 @ 10.54843
    [1951] 3/27/2026 12:35:39 PM CoroutineStartupSequence - Data retrieved
    [2055] [UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"None","toSceneName":"Home","initiator":"System","context":"Landing Page 'Home'"}
    [2102] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
    [2103] PreviousPlayBladeVisualState is being set to the same value as previously: Events
    [2191] BEGIN home page notification flow
    [2204] END home page notification flow
    [2999] [UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"Home","toSceneName":"Store","initiator":"System","context":"NavBar button"}
    [3064] Beacon does not have identifier assigned! Please assign to: StoreTabDesktop16x9(Clone)
    [3064] Beacon does not have identifier assigned! Please assign to: StoreTabDesktop16x9(Clone)
    [3064] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
    [3241] [UnityCrossThreadLogger]GeneralStore Initializing
    [3241] [UnityCrossThreadLogger][IAPPurchaseController] Initializing
    [3241] [UnityCrossThreadLogger][IAPPurchaseController] Connected successfully
    [3274] [UnityCrossThreadLogger]Fetching products for ContinuationPromise(Wizards.Arena.Promises.WebPromise -> WAS.ItemsResponse)
    [3274] [UnityCrossThreadLogger][IAPPurchaseController] Filling catalog with 0 products from catalog
    [3274] [UnityCrossThreadLogger][IAPPurchaseController] Catalog finalized and finishing initialization
    [3274] [UnityCrossThreadLogger]Process pending purchases 0 @ 17.87684

    When I launch MTG Arena from my desktop windows 10 computer using Steam, everything is fine except for the Gem tab in the store. This page opens and says there is nothing available to buy. I am unable to buy gems at all, as there are no gem options showing in the store at all. I am connecting from the United States on the east coast at 3/27/2026 between noon and 1 PM.

    2026.57.20.11631.1247675

    Things I tried to fix:
    - Verified files with steam - Found 8 corrupt files and redownloaded them
    - Launched again, logged out of account, logged… more

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13. Display issue in the store related to "View Deck" button

    Platform: PC.

    1) Open store, go to Decks tab
    2) There's an offer for "Foundation Deck: Brawl Heroes in a Half Shell". Click on the gem price to see details.
    3) The "Confirm Purchase" page is displayed. There is a "View Deck" button on the top right hand corner. Click on Cancel.
    4) Go to the Featured tab and click on the price of any offer. The "Confirm Purchase" page is displayed. There is a "View Deck" button on the top right hand corner which should not be there.
    5) Click on the "View Deck" button. The "Foundation Deck: Brawl Heroes in a Half Shell" deck is displayed (unrelated to the current page!).
    6) Click on the back button. It brings back to the Foundation Deck in the Decks tab.

    Note: I have the same issue when going from the Decks tab to the Featured tab or the Bundles tab (step 4).

    Platform: PC.

    1) Open store, go to Decks tab
    2) There's an offer for "Foundation Deck: Brawl Heroes in a Half Shell". Click on the gem price to see details.
    3) The "Confirm Purchase" page is displayed. There is a "View Deck" button on the top right hand corner. Click on Cancel.
    4) Go to the Featured tab and click on the price of any offer. The "Confirm Purchase" page is displayed. There is a "View Deck" button on the top right hand corner which should not be there.
    5) Click on the "View Deck" button. The "Foundation Deck: Brawl… more

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14. It's not possible to get Escape Tunnel from TMNT packs

    I've opened 100 TMNT packs and have zero copies of Escape Tunnel despite it being listed as a card in the set. It seems to me this card should either not be counted as part of the set completion, or it should be possible to draw.

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15. Purchasing issue

    None of my Product code redemptions or purchases through the store on both PC and mobile ever get sent to me directly. I always have to contact Customer Support and input tickets. Not once since I made my account have I had a straight forward Redemption/Purchase. The most recent was purchasing the two pre-release bundles for TMNT on Arena. Was told it was resolved and in the future to report bugs on this reporting page. It's been 8 days since "Solved" and no product was given and I have to wait another weekend for this team to respond....

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16. Shop hanging up on connection

    When moving to acutally purchase from the shop the game hang up and just spins endlessly on the "Waiting for Server..." bit. I have been unable to make purchases for almost three months now.

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17. Can't buy from the store after MacOS Tahoe

    I can't buy gems at the store. The programs gets frozen on the "Waiting for the Server..." and it has to be be quit. I have done a fresh install, and I have repaired the files to no avail. See images and Log file. BTW, this started after I "upgraded" to MacOS Tahoe.

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18. Store purchase screen just loads forever, can’t buy anything

    I click purchase in the store (on my Mac) and I just get a spinning loading icon. I’ve let it run a few times now and it never resolves. I also can’t click anything else other than hard close the app when it happens.

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19. Bought Packs but error occured

    I bought 6 packs through MTG arena. Gold was deducted (6000 gold) and then an error message popped out saying internal store error. I got the packs but when I tried to open them, another error popped out but had nothing written on it but a OK button. I did not get any cards, nor did the wildcard counter reflect I opened any packs.

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20. Disappointed in the removal of Mastery pass. I can afford $15 and it is the reason I play almost every day. $50 is too steep for me. I wi

    Disappointed in the removal of Mastery pass. I can afford $15 and it is the reason I play almost every day. $50 is too steep for me every release. With Mastery pass, I felt compelled to play daily and built a decent collection. I will probably play less now.

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