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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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9993 results found

  1. Subtlety bug on arena cube match

    I was playing the arena cube draft event and lost two matches because Subtlety didn’t trigger its ability. I assume it was a bug in MTG arena iOS.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  2. Intrepid Stablemaster can't use single green mana to cast spell

    Intrepid Stablemaster can't use single green mana to cast spell.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Bestow creatures improperly displayed on iPhone.

    Bestow creature ends up stuck behind other cards when it falls off a creature. Cannot easily target it.
    Occurred on an iPhone 14 Pro Max.
    Happened twice so far. See images. The Nyxborn Unicorn is stuck between cards on the board.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Springheart Nantuko Dissapears

    The opponent had a springheart nantuko bestowed on some creature. I removed the creature from play, but the nantuko disappeared and I couldn't target it anymore. Here is a screenshot that shows that nantuko hiding between two of the opponents creatures. They also has some bestow creatures that entered the battlefield as enchantments.

    3 votes

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  5. iPad crashes every time I start a game

    Ipad 9^ gen, iOS 17.5.1

    The app crashes and closes every time I start a new game, I am forced to reopen it and reconnect to play. (Waiting for opponent -> app crash)

    I have already tried all possible fixes, uninstalled and reinstalled multiple times, restarted the iPad, cleared the cache, but nothing. The problem has been occurring for at least 6 months, I thought it would be resolved with updates, but it hasn't.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Bug: Card functions incorrectly on arena

    Whilst playing a premier draft MH3 on Arena I encountered issues with casting K'rrik, Son of Yawgmoth. It opened the window where I could make choices for the spending of the mana but it was not quite as it should have been.
    The last of the three mana wasn't visible and couldn't be interacted with, the accept and decline button both didn't work and the view browser / view battlefield button was reversed.
    Since neither accept or decline worked, time ran out while I was looking for a solution. I even tried restarting the game during the issue but to…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Eldrazi Spawn tokens need an "Activate Ability" button

    Please add an "Activate Ability" button to Eldrazi Spawn tokens. I keep trying to block with them and they end up auto-sacrificing when I click on them. It's very frustrating and it has cost me multiple games. It is particularly frustrating when trying to resolve "Spawn-Gane Commander's" activated ability.

    3 votes

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    0 comments  ·  User Interface  ·  Admin →
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  8. play-in points

    No play-in points received for 1/2024
    I got the email that I have been in the top 1200 for January, but no in-game points were received. By the way, the email has got the wrong rank. Please fix this before Saturday's event.
    Thanks!

    Way to Go!
    You are receiving an account update because you had a high Mythic rank during January and have earned rewards.
    Mythic
    January Constructed Rank: #878
    Next Event: February Qualifier Play-In
    Format: Murders at Karlov Manor Sealed
    Best-of-One Event: Saturday, February 10
    Best-of-Three Event: Friday, February 16
    Qualifies for: February Qualifier Weekend (February 17 - 18)

    …

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Earn a new deck stuck at 0:00:00

    The earn a new deck quest feature is stuck at 0:00:00 left on the timer with no way to earn a new deck
    Playing on PC

    2,245 votes

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    890 comments  ·  Gameplay  ·  Admin →
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  10. Reanimate from Alchemy Thunder Junction can't be added to Alchemy decks!

    I bought several Alchemy Thunder Junction packs, which gave me Reanimate from the bonus sheet, but the deck builder won't let me include the card.

    The card is marked as illegal in Historic and Historic Brawl. Switching the deck format to Historic makes the card appear, but if I add it and switch back to Alchemy it is marked as illegal.

    1 vote

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    3 comments  ·  Deck Building / Collection  ·  Admin →
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  11. Crashing

    Game crashes when I start a match on Apple tablet I am able to log back in an play game after. Game crashes whenever anyone plays Koma an I can not log back in an play til game times out

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. My Light Card "Petrify" doesn't do what the card says it does.

    My light card Petrify doesn't do what it says it's supposed to do in game.

    The card text clearly states

    "Enchant Artifact or creature
    Enchanted Permanent can't attack or block ,
    and it's activated abilities can't be activated"

    When I use this card on other permanents listed the card continues to do it's activated abilities and even does it's abilities even if they weren't activated yet.

    Why doesn't this card work like it says?

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Crashing iPad

    Game crashing has gotten really, really bad again. Only a single game I played DIDN’T crash today. This means I cannot think about my turns, I have to rush through to prevent either timewalking myself or conceding without wanting to. It is infuriating, it is enraging, it is wholly unacceptable. If I’m losing games in limited because of this, it is losing me more than a game, it is losing me money. Fix this ASAP!

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Absence de caractéristique

    Absence de statistiques des cartes lors du draft et de la construction du deck. Cela a fortement influencée sur ma draft et par conséquent, sur les matchs... Un geste commercial de la part de Magic n'est pas de refus :)

    P.S : J'étais sur Ordinateur

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. users play slow using scripts, forcing players to concede, in order to get daily winning reward

    I often meet users who play really slow for the whole game during specific periods of a day.

    Here are what I found about them:

    1. they always use the avatar of "Ajani Goldmane"
    2. they play very slow to force other players to concede (I guess they want to get daily winning rewards)
    3. they seem to use scripts to play game, as their behaviors are repetitive: a) look at their own hand a few times with fixed time interval b) play a land and/or another card c) end turn right before the rope starts to burn d) repeat step a) to…
    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Staggering Insight

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Please give us a non-Alchemy eternal format

    I love the idea of playing Modern, Legacy, or Vintage Magic. I used to play Magic Online a lot. When Arena came out I was skeptical but it turns out I really like it. However there's one problem, and that's that all of the eternal formats are polluted with "digital-only" cards that are simply not the game of Magic the Gathering. Go to a Magic the Gathering tournament and you know what you won't see? You won't see "seek", "conjure a card", "perpetually gains", or any of this other nonsense. Do you know why you won't see those things? Because…

    2 votes

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    0 comments  ·  Product Suggestion  ·  Admin →
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  18. Abusing Valki, God of Lies Activation

    There is an egregious exploit with Valki, God of Lies; while on the battlefield, and with a creature exiled with it (maybe even without?), you may choose X=0 to consistently activate it to your advantage and stall out a game.

    Please see the attached screenshot; to the best of my knowledge I was in a winning position, but with very little time on my clock. My opponent then proceeds to keep activating Valki, with no way to interact, or benefit to his board state, until the client forfeits me from the game.

    This is unacceptable, and would not be allowed…

    2 votes

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  19. Bug Report: Incorrect Counter Generation with "The Book of Exalted Deeds" and "Vorinclex, Monstrous Raider"

    Description:

    During a game on MTG Arena, I encountered an issue with the interaction between "The Book of Exalted Deeds" and "Vorinclex, Monstrous Raider."

    Steps to Reproduce:

    Ensure you have "Vorinclex, Monstrous Raider" on the battlefield.
Have your opponent activate the ability of "The Book of Exalted Deeds."

    Card Texts:

    Vorinclex, Monstrous Raider ({4}{G}{G})
    Legendary Creature — Phyrexian Praetor
    Trample, haste
    If you would put one or more counters on a permanent or player, put twice that many of each of those kinds of counters on that permanent or player instead.
    If an opponent would put one or more counters
    …
    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Krrik doesnt tap for convoke if you use his ability or vice versa

    Krrik doesnt let me cast "Pile on" using his ability while also tapping him for convoke.

    2 votes

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MTG Arena Bugs & Product Suggestions

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Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues