MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
5805 results found
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Make it easier to contact support
Instead of just asking if we enjoyed the game, allow a place for feed back of why they did, or did not enjoy the match. And make it easier to report a glitch in the game!
1 vote -
Xp error
I haven gotten xp for winning games today. And the daily quest didn't register
Im on a Samsung tablet
1 vote -
Server connection issues
Based on all the other similar posts, I see I'm not the only one suffering this issue. Like others have stated, the issue isn't on my end. Hardwired, 2 gig internet, where other processes prove connection function and stability. Please fix the server issues.
1 vote -
1 vote
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Couldn't surrender with 44 triggers on the stack
Couldn't surrender with combo triggers on the stack. Excuistic blood combo kill they had it so normally i'd like surrender but instead I was forced to watch 44 triggers slowly resolve. Cog wheel in corner vanished so I couldn't just surrender x.x It's already bad enough to play combo decks.
1 vote -
Marang River Regent/Hauntswoods Shrieker bug
Hi there,
The reason that I am contacting the group of you is because I would like to report a bug having to do with the usage of Hauntswood Shrieker to turn up Marang River Regent after it has entered into play via Manifest Dread. Though the card is able to be turned up, its "upon entering" ability does not trigger upon doing so. :-)
Thanks,
Travis1 vote -
Borys the Spider Rider received incorrect number of counters when enwebbing with an MDFC
I cast Borys (Scarlet Spider) using enweb (web-slinging), returning Cren of the Spider Brood (the back face of Cren, Undercity Dreamer / Miles Morales). Cren was my opponent's commander, which I controlled at the time. Borys received only 2 +1/+1 counters. It should have received 6 because the returned creature left the battlefield (and even went to a hidden zone, not that this should matter), therefore the game should use last known information about it to determine its mana value. And Cren/Miles is a modal double-faced card, as shown by the single and double triangle symbols, which has a mana cost on its back face, so while it was on the battlefield it had mana value 6.
I cast Borys (Scarlet Spider) using enweb (web-slinging), returning Cren of the Spider Brood (the back face of Cren, Undercity Dreamer / Miles Morales). Cren was my opponent's commander, which I controlled at the time. Borys received only 2 +1/+1 counters. It should have received 6 because the returned creature left the battlefield (and even went to a hidden zone, not that this should matter), therefore the game should use last known information about it to determine its mana value. And Cren/Miles is a modal double-faced card, as shown by the single and double triangle symbols, which has a mana…
1 vote -
Blatant pre determined matches
im sorry but tonight has finally proven to me that this online version of the game "i grew up with through the late 80's and early 90's" is predetermined matches. I have had5 to 7 matches in a row where players with 200+ card decks manage to pull every perfect card they need to counter every move i make and im thinking of conceding every match bc my starting hand is horrible! this is a cash grab simple!
1 vote -
Recobradora Astelli
La recobradora Astelli no hace su habilidad de entrar en juego en limitado, me ha pasado dos veces seguidas
2 votes -
Screen resolution is not saved
In the latest Update, the screen resolution in MTG Arena in MacOS is not saved. Every time I start the game I have to adjust the screen resolution. That is also true when an update is installed. Isn't it possible to save this setting somewhere?
2 votes -
System Overide seemed to lock out my game
Tried to play system Override and it locked up my game. It didnt freeze it. I just wouldn't play the card. And while i tried to play it just waited for a while and then used all my timeouts. This caused me to lose a draft game i was wining as i was going to try and steal a creature and swing for lethal....I could then not play any cards for the rest of the game, but i could watch my opponent take their turn and play cards just fine. When i played cards they would then sit as if they were on the stack but never resolve.
Clear Steps were as follows:
- Entered first main phase on my turn, attempt to play system override.
- the game waited about 40 seconds before the cards asked me to target a creature or artifact, however at this point i could not target anything (despite valid targets on the board)
- The card then sat in the 'watiign for target/stack' area of the screen (the right side) even on my opponents turn. I could grab and move the card back to my hand, but on my next turn i could not cast it or any other card.
Tried to play system Override and it locked up my game. It didnt freeze it. I just wouldn't play the card. And while i tried to play it just waited for a while and then used all my timeouts. This caused me to lose a draft game i was wining as i was going to try and steal a creature and swing for lethal....I could then not play any cards for the rest of the game, but i could watch my opponent take their turn and play cards just fine. When i played cards they would then sit as if…
2 votes -
Sage of the skies token not copied by elspeth storm slayer
To reproduce:
1. Have elspeth storm slayer on the field
2. Cast at least 1 spell
3. Cast sage of the skiesthere should be two tokens but arena gives only 1
on PC
4 votes -
MTGA Report Bug/Conduct page broken. Sign-in loop.
The MTGA Report Bug/Conduct form does not recognize signed in user. Results in sign-in loop. Tested on Chrome and Firefox.
URL of the form: https://mtgarena-support.wizards.com/hc/en-us/requests/new
Outrageous that there is no functional channel to report player conduct.
6 votes -
Fiendish Panda did not trigger after dying
I was playing a game of limited and my 3/2 Fiendish Panda (no counters) was Stabbed for -2/-2, died and went to graveyard. It did not trigger it's reanimation ability on death despite having two 2-drops in the graveyard (Hungry Ghoul and Vengeful Bloodwitch) which I would have gladly reanimated rather than lose the match :(
8 votes -
Jump-in event stuck bug - with steps to reproduce
Hello,
Last week, I experienced a bug where the jump-into event got stuck, which seems to have been occurring for a while now, according to the bug reports.
Upon getting a win in the "Jump-into Final Fantasy" event, the "Play" button changed to "Home," and the "Resign" button disappeared, preventing the player from continuing or starting a new event.
Since I encountered a similar issue during a Midweek Magic event a few months ago, I believe I’ve figured out what’s happening.
The main cause appears to be when the event progresses to N + 1 wins before the reward for N wins has been claimed.
Steps to reproduce (Both times occurred on an Android phone):
- Start a game
- Lose a connection to the server (the "Reconnecting" screen appears)
- Opponent concedes (win is counted server-side)
- Client reconnects (the client is unaware of the win, still showing 0 wins, and no "Claim" button is visible, only the "Play" button)
- Queue up again and win a game
- Client now shows 2/1 wins (as can be seen in the included image)
- Event is now stuck in a state where reward cannot be claimed and continuation is impossible
Hello,
Last week, I experienced a bug where the jump-into event got stuck, which seems to have been occurring for a while now, according to the bug reports.
Upon getting a win in the "Jump-into Final Fantasy" event, the "Play" button changed to "Home," and the "Resign" button disappeared, preventing the player from continuing or starting a new event.
Since I encountered a similar issue during a Midweek Magic event a few months ago, I believe I’ve figured out what’s happening.
The main cause appears to be when the event progresses to N + 1 wins before the reward for…
3 votes -
trample poison first strike bug
fynn was not enough strong to pass through my sab-sunen, but he did - with first strike and leyline axe. look my attachment :(
1 vote -
Full art animated lands are no longer displaying as animated.
I have full art, animated lands by Sam Burley from the Theros Beyond Death set but they are no longer animated in this update.
18 votes -
Mill-licious Achievement
My opponent actually lost by drawing from an empty library, it did a different animation on their player avatar or whatever, and I didn’t get credit for the achievement. It’s so hard because people usually concede before losing that way and I finally got it and it didn’t work.
4 votes -
Niv-Mizzet Supreme doesn't apply Jump-start correctly
Niv-Mizzet, Supreme doesn't apply Jump-start correctly to spells in your graveyard.
A card like Far // Away is 2 colors in the graveyard, but on the stack is only one color, and when being evaluated for being legal to play it should be illegal. Arena allows you to play Far or Away from the graveyard with Niv-Mizzet, Supreme out.
A card like Push // Pull is 3 colors in the graveyard, but on the stack is exactly 2 colors, one half or the other. When it's evaluated it should be legal to play.
In both cases the Jump-start ability is shown to be added to the both halves of the cards, but only Far // Away is castable within Arena.
Niv-Mizzet, Supreme doesn't apply Jump-start correctly to spells in your graveyard.
A card like Far // Away is 2 colors in the graveyard, but on the stack is only one color, and when being evaluated for being legal to play it should be illegal. Arena allows you to play Far or Away from the graveyard with Niv-Mizzet, Supreme out.
A card like Push // Pull is 3 colors in the graveyard, but on the stack is exactly 2 colors, one half or the other. When it's evaluated it should be legal to play.
In both cases the Jump-start ability is…
1 vote -
bad variable ref in the 7 win preview for "Arena Direct - Sealed Japanese Modern Horizons 3" event
bad variable ref in the 7 win preview for "Arena Direct - Sealed Japanese Modern Horizons 3" event. shows Reward: {quantity} when you hover over reward preview
1 vote
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