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MTG Arena Bugs & Product Suggestions

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This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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13942 results found

  1. 報告しようとしたらマイページの編集画面に飛ばされて報告できません

    報告しようとしたらマイページの編集画面に飛ばされて報告できません

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  2. Opponent conceded… i get a game loss

    My opponent conceded game one but still get the game win. After i lost game 2 i lost the whole match.

    Played on ios. Format BO3 Explorer.
    I was on Dimir. Opponent on Gruul

    3 votes

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  3. Color Challenge incompletable - "Waiting for The Server"

    When trying to start the last battle of the color challenges, I see "Waiting for The Server..." indefinitely. This is the case for all 5 of the color challenges, and only for the final step. I'm playing on Windows 10, and can find no workaround. I can't seem to progress through the rest of the game before completing these challenges so it seems like a pretty major issue.

    419 votes

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    160 comments  ·  Gameplay  ·  Admin →
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  4. Mithrilcoat does not autoequip

    If i play mithrilcoat IT cant autoequip

    1 vote

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  5. Coppercoat Vanguard Self Ward

    Mono Red V Mono White
    T1 - Plains
    T2 - Mountain, Phoenix Chick
    T3 - Plains, Thalia... GG
    T4 - Mishra, Swiftspear
    T5 - Plains, Coppercoat Vanguard
    T6 - Mishra
    T7 - Plains, Intrepid(kicked)
    T8 - Mountain, Lightening on Intrepid plus Ward cost
    T9 - Plains, Intrepid(kicked)
    T10- Crucible, Bloodthirsty(kicked), Lightening on Coppercoat***
    No other Coppercoat in play & Lightening cast demands Ward cost 1

    Those were key events. Somewhere in the turns, I had played my first Adversary(unkicked), then he exiled it.

    P.S. Thalia too stronk against my two Standard competitive decks and feels like any splash of white…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. stucked in game

    game stucked here cant move forced to quit and lose one of the 3 chances on historic event

    1 vote

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  7. adventure autotap

    Make the autotapper count the creature spell when casting an adventure. For example, when casting elusive otter with one land left over, it should consider the otter as a castable spell and leave an island untapped

    1 vote

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  8. Not enough space on a board on mobile

    I played ranked match of explorer but i had to loose a match even tho i was winning, because... i couldn't legend rule the Yorion, that were OUTSIDE OF MY VIEW. I conceded because of that, so i don't lose much time. And i lost the other match. I would see this could be happening on other devices, but I'm using Xiaomi Redmi Note 9 Pro

    1 vote

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  9. subjugator angel not tapping opponent's creatures

    a bug

    1 vote

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  10. Spell Stutter bug

    Yesterday faeries I had on the battelfield were not taken into account for the additional cost the spell controler has to pay

    1 vote

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  11. 運営はマッチングを作為的に操作しています

    問い合わせで「マッチメイキング、シャフラー、コイントスなどを含む当社のアルゴリズムは、十分にテストされ、意図したとおりに機能していることを保証します」との回答を2度に渡って頂きました。

    しかし、このサイトのフィードバックですら「不正なプログラムが存在している。」「マッチングやライブラリーは操作されている。」などの書き込みが数多く見受けられます。(日本人だけでなく、海外のプレイヤーも同じ被害に遭っているそうです)

    また、運営からの回答に「意図したとおりに機能している」とありますが、これは「マッチメイキング、シャフラー、コイントスなどは、運営が意図した通りに動かすことができる」と解釈することもでき、
    「完全にランダムである」という趣旨の内容は書かれてはおらず、運営がマッチメイキング、シャフラーなどを作為的に操作していることを明確に否定していません。

    ネット上に書かれている「不正なプログラムが存在している。」や「マッチングうやライブラリーは操作されている。」などの内容は事実なのではありませんか？

    運営がマッチングやライブラリー等のランダム要素を作為的に操作していないのであれば、それを証明してください。

    私はいくらか課金しましたが、公式から作為的な操作をしていないことが証明されない場合に課金額を全額返金して欲しいと思っています。
    が、法律的にそれは難しいようなので、運営に不正操作を改善してもらうための一番の近道は、やはり「MTGアリーナをやらない」ことです。

    不正操作に不満を感じた方は、プレイ自体をやめてしまいましょう！

    7 votes

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  12. Serra's Emissary Can't Choose All Card Types

    Game functionality doesn't match card rules, and so remains inconsistent with paper card rulings e.g. "Planeswalker" is not a selectable option.

    2 votes

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  13. Castel Ardenvale can´t be activated by Mutavoult in creature mode

    I can´t activate Castel Ardenvale with Mutavoult

    1 vote

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  14. Phyrexian Revoker does not work against Old Rutstein

    Phyrexian Revoker does not work against Old Rutstein, when it becomes named, its abilities continue activating

    1 vote

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  15. Game played a card incorrectly

    Opponent played a card that said that his card should damage my card. He was playing a 1/1 with Deathtouch. However, it did not say he should fight my creature. Should that have destroyed me?

    1 vote

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  16. Priority not held in response to planeswalker ability

    Teferi (-3)'s to return commander to hand / command zone. Priority did not pass for me to cast Heroic Intervention.

    1 vote

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  17. sheoldred blastzone

    There isn't an upkeep pause when Sheoldred, the Apocalypse is under the opponents control and you can activate Blast Zone

    1 vote

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  18. Bug

    The card Planar Disruption hasn't been working right. My opponents are still able to use the enchanted cards abilities even tho my enchantment card says their not supposed to be able to.

    1 vote

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  19. game loaded in with no cards, no health totals, unable to do anything

    I joined queue for a starter deck duel with the red/blue deck, and when the game loaded in, I saw an empty board, neither player had cards or health. I was unable to do anything, not even emote, however my opponent was able to emote "good game" to me somehow.

    2 votes

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  20. unbeatable three-card set

    These tricarts can't be beaten:
    player sacrifices a token, immediately the same new token is created, all three permanents gain indestructibility, opponent loses one life, and player gains one life. As a result, I just watched my opponent do this procedure ten times. In my opinion, it's not fair. Unbalance. I think we need to fix the action of some of these cards. Otherwise the game loses its meaning.

    0 votes

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MTG Arena Bugs & Product Suggestions

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Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues