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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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14635 results found

  1. I can’t finish the tutorial

    I can’t finish the tutorial.
    I completed the 4th stage of the color challenge for every deck, but when I start the 5th appear a page with “waiting for server” but don’t find an enemy.
    I waited more than 20 minutes

    13 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. Can't finish 5-color challenge

    More on the 5-color challenge. I am on a PC, and just started playing last week. The first 4 colors went fine. I am doing blue last, and on the last challenge I get "waiting for server" on infinite spin (with no way to escape except hard closing the program -- hence no log). I can repeat the 5th challenge on the other 4 colors, and I can play regular standard games with my blue deck. Help!

    17 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. First collor chalenge, last round, can't connect to the server

    Hello, I started playing yesterday on my android phone Honor 20 pro. I got stuck at the first color challenge. I can't start the last round. The game everytime shows the Waiting for the server splash screen and then hangs... forever 🙄... everything else is just working fine

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. World Shaper dies but trigger ability didnt trigger.

    either fix the trigger abilty to work correctly, or change the ability description to be MORE specific - When World Shaper dies, land cards milled this way return to the battlefield tapped- That didnt happen when my World Shaper was destroyed by a spell. Not Exiled, Destroyed. so...what gives?

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. stalling

    Every few matches I encounter a player that will wait until the very last second on the clock every turn before clicking continue, never resolve cards until it times out, and drag the game on for as long as possible for no reason whatsoever. This is obviously an issue that needs to be addressed. Please program in functionality to take an average/total of overall 'stall time' spent. If it is extremely high ask the opponent after the duel if it appeared the player was purposefully stalling the game for no reason, word it how you want. If the said player…

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Tutorial END

    right after starting the game and clicking to play the end of the tutorial the game enters a screen waiting for server and does not leave it

    9 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  7. Valkmira

    How come Valkmira protection shield doesnt work on Bastion Remembrance and Dina Soulsteeper. Lost several games to that. The damage shoud be either pevented or needed to be paid with 1mana

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  8. Retrieving asset manifest

    Seems like you people have been having this issue for years on multiple platforms. Get your **** together and fix it. I spent money on this game and can’t play it.
    To answer your 6 questions above:
    1 Open the app on my phone. Nothing else to say
    2 iOS but seen people with the same issue on Android , Mac, and Windows too going back several years
    3 See attached image that tons of other people have sent. After 20 minutes it says it lost server connection. My wifi is working just fine for other devices and other apps…

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Unable to connect to server to finish Color Challenge

    I am playing on an Android phone, Samsung galaxy S9. Ever since the update on 5/27/2021. I have not been able to connect to the server for player verses player matches. Prior to the update I completed the Color Challenge for red, black and blue with no issues. After the update I was trying to complete the Color Challenge for white. I experienced no problems defeating the four AI opponents. When initiating the fifth PvP game, the screen goes to black and shows waiting for server but never connects. I also went back to one of the completed decks and…

    27 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  10. Negate Bug

    1. negate double vision
    2. PC
    3. When attempting to negate both double vision and experimental overload being cast the resolve option was present and the negate was yellow when attempting to counter. Basically it was not added to the stack
    4. Unless I have missed something negate should simply counter a non- creature spell. Why would an enchantment or sorcery not be countered when negate is an instant.
    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Unable to block

    I’ve played several games today and haven’t been able to block anytime I’ve attempted. I can select a creature to block with, but can’t drag it to my opponent’s creature to assign the block.
    Given I’ve used several decks and several creatures I don’t think I can provide any other useful information other than telling you I can’t assign blockers. I’m on iPhone.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Phantom Land

    My game lagged, and the interface showed me playing a land, but I was never able to tap it for mana. Instead, the game skipped through my turn and moved me to discard, (even though my screen showed me with 7 cards in hand) and the land was on the battlefield for the rest of the game, preventing me from tapping it for mana or playing it, discarding it, etc.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. BUG: I can not finish my color challenges

    After this last update, I am unable to to complete the last phase of my color challenges. For example, I have finished all but the last step of the black color challenge. When I click on the last step to complete that color challenge, the game gets stuck on the black, "waiting for server" screen. Please fix this issue soon.

    102 votes

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    32 comments  ·  Gameplay  ·  Admin →
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  14. 419 votes

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    160 comments  ·  Gameplay  ·  Admin →
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  15. Color Chalenge

    Hi, my "color chalenge" show a bug, on a last step "Color "x" vs ??" . Not find a player, and can't complet the chalenge

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Starting a game not able to play cards

    I started a match and was not able to play land to start the game. Opponent was able to play a land but I was clicking and clicking with no action.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Saga issues continue

    Fix the chronic saga problems PLEASE.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Scuttle Swarm causes an errror that leads to a draw

    As reported previously procing landfall with First day of class active and over 30 scuttle causes a long delay that is mostly harmless. If a second one is then proced though it results in an error that turn the match into a draw which is insulting since at that point a deck running that is about to win.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. Match Timer Expired, All my Spell targets were auto selected.

    So the following steps lead me to have a game I should've won resulting in a loss because the game timed out my turn and auto selected spell targets that were currently on the stack waiting to resolve.

    Board state:
    Opponent had two Solemn Simulacrum, a token of Ajani's Pridemate, and Soul Warden. They also had the Planeswalker Ajani that spawns aforementioned token. They had approximately 9 lands or more.

    My side:
    Three Storm Kiln Artist. Spectacle Mage, A Smothering Tithe, Anointed Procession, Midnight Clock, Thousand Year Storm, 8 Lands and climbing into the Hundred Range for Treasure tokens.

    I…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Bug: pillar of flame did not exile creature

    I cast a pillar of flame on each of my opponents arclight phoenixes but neither were exiled and they were able to recur them the next turn. Please fix this bug

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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