MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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14631 results found
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Draft crashed
I start a draft by my phone but the application crash two times and i lost 10.000 coins. Can you refound me?
1 vote -
Player cast 4 mana cost creature for 3 mana
Opponent cast Toski, Bearer of Secrets right after my second turn when he only had 3 mana! Toski is a 1 green 3 colorless spell. That was at 8:36am EST
1 vote -
眼識の収集でオーナーが変更される
眼識の収集を使用され、こちらのカードがプレイされたため、バウンスしたところ、対戦相手の手札に入る。
本来、オーナー=ゲーム開始時のデッキにあったものということであれば、眼識の収集で追放されてもオーナーはこちら側にあるのではないか。
確認願います1 vote -
Gamecrash without starting
My Game crashes allways I watn to start a game on my Windos 10 PC, is my VPN the problem, it happens even if the VPN is turned off. There is even no error message and i allready reinstalled the game.
1 vote -
Voriclex Monsterous Raider
As soon as vorinclex enters, all sagas stop working, wedding announcement phase is paused and a slew of other problems arise. It's SOLE purpose is supposed to affect counters, not act outside of those parameters. This is a HUGE glitch that allows players easy wins as soon as he's down and is unfair to other players that play against this deck.
Vorinclex, Monsterous Raider needs to be fixed to fit his parameters: affecting counters ONLY, as per his description, which affect counters on creatures and planeswalkers. Not EVERYTHING that gets counters.
Unless, of course, someone on staff discreetly changed the…
1 vote -
Shock is interacting like Cancel with some creatures.
Shock kills a creature before "when (this creature) enters the battlefield" triggers. a player was able to cancel the "enters the battlefield by casting shock, similar to casting cancel" please check this bug out since its game breaking.
1 vote -
MTG is crashing when i select play mode
MTG is crashing when i select play mode
1 vote -
Can't get into the regular gameplay, only events.
Home screen regular games are currently not accessible. Events are the only games playable. Please fix this.
1 vote -
Flashback stopping mill run out of cards victory
I milled a guy's deck completely. He did not have Jace...he did not have ANY of the 'you can't lose' conditions.
He did have one card in flashback standby.
If the mechanic is that that counts as 'your deck still exists' fine, but he took two turns after this where he needed to draw and just...didn't
And didn't blow up, letting him kill me
1 vote -
Crashing/Lockups
After the oppenent casts a spell, the game hangs with the image of the spell displayed and no interactions can be made. The music in the background plays just fine but it's like the game crashed. S21 hardware. This has happened multiple times, ranked play. Fresh installed app on the day of Kamigawa release, 2/10.
1 vote -
Turns being skipped. Unable to Play
I'll be honest and say that I don't know how to describe it beyond it being the worst lag I have encountered in a long time, but I use a home computer that is directly connected to the internet, so I never expirience lag. The game wouldn't pause in the attack phase to allow me to ninjitsu when it was unblocked. There multiple games where I just didn't get to play creatures because the system wouldn't respond to me. I don't have any photos sadly:( didn't consider it at the time.
1 vote -
1 vote
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Arena not recognising creature existing on the battlefield
Playing on iOS. NEO Sealed event. My The Modern Age saga turned into Vector Glider, but I was unable to attack or block with it for the rest of the match. (The black swirls never went away). An Event refund or some compensation would be appreciated.
Unfortunately don’t know how to submit game log via iOS.
Version 2022.13.0.403.9112411 vote -
Friendly Brawl, fails to allow selection of deck, then fails to cancel challenge requiring close and reopen - FIX IT
Friendly Brawl, fails to allow selection of deck, then fails to cancel challenge requiring close and reopen - FIX IT
Upon looking into the deck it says i have 60/40 cards, so there is something very wrong with the validation on the decks. If you want to recreate, try create a brawl deck and challenge anyone to a Challenge Match > Friendly Brawl.
Been like this over a month and even the last update did nothing to fix it.1 vote -
*********!?
I'm in a game where my opponent is gaining life in a loop and it won't let me play until it's over and yet I lose because I haven't played in so long. My question is how the **** did I lose that since I can't play until his loop I'm in a game where my opponent is gaining life in a loop and it won't let me play until it's over and yet I lose because I haven't played in so long. My question is how the **** did I lose that since I can't play until his loop…
1 vote -
Halana and Alena buff didn't work on token creature
Used Halana and Alena's buff on a token generated from Arlinn, it showed as a 4/4 creature. But when I attacked with it and a 2/2, I did a total of 4 damage to player.
This was on mobile (iPhone)
1 vote -
Crash on Match Start (iOS)
I was playing Kamikawa's premier draft, but the app crashed when it came to the match start screen after matching with my opponent.
Even though I restarted from there, the app crashed again just before going to the game screen, and when I restarted again, I was defeated in that game and returned to the initial screen,
That happened twice in one premier draft. Therefore, I was eliminated with only one loss, so I would like to ask for a refund for the event.
1 vote -
Esika, Magda, halana. Blood in the snow.
Had those 3 on battlefield. Blood on snow was cast. Didn’t have a chance to let me tap my dwarf to get treasure tokens
1 vote -
Unable to Select Creature
Had lethal on the board with my inkrise infiltrator and seismic wave in two turns with no counterplay from the opponent, but was completely unable to select my creature to pump up for damage to set up said lethal. Was not able to even hover over my creature.
1 vote -
God Adeline not indestructible
I made Adeline a god using tyrite sanctum and than I sacrificed the sanctum to give her indestructible.
I swing at my opponent with my 5/4 Adeline, God they block with Vorinclex and Adeline dies.
This was done on my android phone.
1 vote
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