MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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13979 results found
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Cant select the card on bottom (mobile)
On mobile, When cards with the same name are stacked on top of each other on the battlefield I can unable to select the card on the bottom to activate it’s ability. I am to activate the top cards ability again but I have no way of selecting the bottom cards ability.
3 votes -
Closing Statement Reduced cost on opponent turn
Closing Statement is costing 1BW on opponent turn, that should only happen on your end step.
3 votes -
Cant drag cards to play them
Dragging cards to play them does not work. I can play cards if I doubleclick, but man, it is really annoying and it feels very clunky.
5 votes -
Stuck on looking for game queue and Cancel doesn't work nor does reloading game
I am stuck in the game queue looking for an opponent and cancel button does not work!
I tried exiting the game and reloading and still stuck in game queue. I even tried waiting and still in game queue one hour later.
I even tried loading from different computer and instead of taking me to the initial screen it takes me to the game queue and cancel will not work!
11 votes -
game auto-concede
I had my game auto-concede twice this evening. The second game was very involved with many active cards on both sides. I thought maybe my cordless keyboard caused it the first time, so I turned it off. Then it happened again. WTF???
35 votes -
Flashback not exiled off the stack
During a ranked historic match my opponent attempted to flashback Unburial Rites(UR) from their graveyard which I countered. UR then appeared to return to my opponents Graveyard.
Flashback dictates that anytime a spell cast using the flashback ability would leave the stack, it is exiled instead. A cursory check of my opponents exile zone did not show any copies of UR, although a copy could be found in their graveyard and was shown among cards they could cast. Unfortunately I was unable to obtain a screencap of this but I have provided the gamelog.
Hopefully I just missed something but…
3 votes -
Overheating/Heavy Memory Usage
I have a Macbook Pro (2015) running on Sierra. I downloaded MTG Arena yesterday and started playing. Within 30 seconds, my computer began revving up like a jet plane taking off for a one-way trip to Nowhere Town. Over the years, I have used this computer for lengthy sessions for design in Photoshop, animation in Clip Studio Paint, and music production in Ableton and never have I heard my computer make this horrid sound or become this blisteringly hot. My computer's memory usage immediately rockets to an overwhelming degree and even when I free up the memory, the computer continues…
25 votes -
program freezes frecuently
I use Windows, when I'm playing the program start to freeze, after that I lost time and pass my turn. this happens a lot and I lose the game,
4 votes -
Kaya vs Vorinclex wrong interaction
So I have cast Kaya planeswalker and pressed Exile on the loyalty options, selected Vorinclex and instead of it being exiled it got a ghost counter, with this i thought i had pressed the wrong option but no, Kaya still had lost 3 loyalty points from the initial 5 it starts with which mean i did press the right otion just the game bugged wich resulted in the wrong interation as u can see though only when u expand the Vorinclex xan u see that the wrong interaction has been added to the vorinclex as per uploaded pics.
3 votes -
BUG! no progression in limited rank for February season 2021
Hello support,
I noticed only now that in this season my Limited Rank didn't move from the bronze tier.
It tell me that i have to do at least one game do gain the reward but i meade plenty of sealed and draft with Kaldheim.You can see the attachment for the limited rank
Thank you for your support
6 votes -
Valkmira and Torbran
Valkmira doesn't seem to interpret Torbran's Replacement effect properly. Friend used Spitfire Bastion on my Mangara the Diplomat. He had Torbran in play, I had Valkmira. No matter how you do the math, he should have killed Mangara, but it survived inexplicably.
6 votes -
Moraug gives one less combat phase than he is pupposed to.
In two back to back games, Moraugs triggers registered but did not apply after the second to last battle phases (Second combat phase game 1 and first combat phase game 2).
Steps:
Game 1)
5 lands in play, 1 Ice Manalith in play, 1 Moraug, Fury of Akoum in play
Play Cultivate, play land recieved from Cultivate
Trigger for Moraug appears twice on the side.
attack with Moraug, attack increases, Creatures untap
attack with Moraug, attack increases, blocked by Dire Fleet Warmonger
End turn button lights up.Game 2)
6 lands in play, Phylath World Sculptor in play, 5 plant…4 votes -
Mana pool not letting players use mana
I had 5 mana in my mana pool above my name, 3 red 2 white, I try to play a spell cost 1 white, says pay mana, wo u ldnt use the mana in my mana pool and wouldn't let me use it manually, then tried to play another spell for 2 red, same thing, this broke *** **** cost me my diamond rank, this is bull and needs fixed. Additionally, when playing planeswalkers with 2 sides, god cards and flip cards, if they are played from anywhere except your hand you can't choose which side is up. BROKEN and…
4 votes -
Can't Use Alseid of Life's Bounty Ability
On my PC, I played an Alseid of Life's Bounty and tried to use it's ability to give another creature protection and the game would not allow me to activate Alseid's ability. I tried to activate the ability during my main phase, during combat , as well as my 2nd main and no matter what I couldn't activate the ability.
4 votes -
ShatterSkull Smashing card is Bugged
This card is bugged. You can only do 5 damage regardless of mana. I have tried several times dealing more than 5 damage with a hand of 2 red mana and 6 or more manas and it is not allowed. This issue made me lost a lot of games. Please fix it . In the screenshot that I send you I pay 10 mana and using 12 mana to deal 10 damage is not allowed. Please fix it. I spend a lot of resources in order to do that deck money and time and I cant even play the deck…
5 votes -
Kaya's ghost Form bug
Kaya's ghost form did not return my creature to the battlefield after the creature was targeted with eat to extinction. This seems to be a bug from the latest update.
63 votes -
Card cast without enough mana
While playing draft today, my opponent played a card that needs 2 blue mana and 2 others to cast, but he/she had only one island (and enough other lands) and two creatures on the field none of which gave mana or reduced the cost of casting anything. Seemed like a bug to me
11 votes -
Game crashes during matches and after restart
Game crashes during matches after installed today's patch. I lost 3 games of M21 draft and I am very disapointed. When I restart immediately the game it then crashes during the game loading page. I tried to download and use MTGAInstaller.exe referenced in the MTGA support sheet for game crashes but without success. See attached screen for the error message.
Please can you fix the issue, and emit a refund if my 10,000 golds for this first M21 draft ... ?
Thanks31 votes -
Demon Bolt
Demon Bolt is completely bugged out. First of all the fortell cost states 1 red mana however you cannot fortell it for 1 red mana the game makes you pay 2 mana to fortell the card. In addition if you fortell more than one of them you can only cast 1 of them per turn.
4 votes -
Approach of the Second Sun wins the game on first cast
My opponent won the game by casting Approach of the Second Sun but they had only cast it once. He owned a second copy in exile so I'm assuming that's what was misinterpreted as the first cast.
This is what specifically happened. Opponent had a copy of Approach on hand at the beginning of the game. I made them discard it by casting Thought Erasure. They later on cast Uro by escaping him from the graveyard. One of the cards exiled by Uro was the first copy of Approach. They later on drew another copy of Approach, cast it and…
16 votes
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