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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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14560 results found

  1. too close

    Hi,
    Just like to notice some things can be too close one from the other like cards in pile when you want to counter it happened right now I countered my spell instead of opponents one. Also the buttons "attack with all" or "pass attack" are quite too close I think

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. 頻繁にフリーズする

    推奨機種でもゲーム中、フリーズしたり落ちたりが頻繁に起きている。
    低負荷のモードを実装してほしい

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Premium draft - It shows that there are 6 boosters with me, but I don't see any cards

    1. I was in the draft part of a Premium Draft of the new Innistrad set. From my 7th pick 3rd booster, it didn't show me the cards of the boosters anymore. I could see that the boosters were piling up at my spot, but couldn't see any cards or pick them.
    2. I'm playing on PC.
    3. See point 1
    4. I should see cards and make my picks, but instead it doesn't do anything anymore.
    5. I added the log attached.
    6. Can you please reimburse my draft? I used a draft token for this draft.
    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. No New Dual Color Daily Quest Packs

    New new pack available. Before the update, I had unlocked 2 new dual color packs by doing the daily quest. Since the update on 7/8/2021, that function is no longer available.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Gold not awarded after leveling

    After winning a few games (standard, regular, etc) I have not received the gold from the games that I won or leveled up in for. Would appreciate assistance.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Game just isnt fun

    Install the game, do a sealed, and get land screwed all 4 games. Time to uninstall.

    4 votes

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  7. Divide by Zero bug

    I was making an attack with my Goldspan Dragon when my opponent played Divide by Zero on my Dragon. I did not have a chance to respond while the Divide by Zero was on the stack but was immediately handed back my dragon. I think my lands were tapped out, but I had several treasure tokens available, so I should have been able to use them (at 2 mana a pop) before the Divide by Zero resolved.

    3 votes

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  8. corpse cobble

    Corpse Cobble is exiling the cards when you are sacrificing the creatures.

    When I cast corpse cobble it is sending Corpse Cobble and sacrificed creatures to exile. Making spells like Ebon Death pointless.

    2 votes

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  9. Crippling Fear targets all types

    The card "Crippling Fear" just hit all of my cards because my opponent did something in their menu that allowed them to select a "...placeholder 401" creature type. Seems like some super sloppy QA on menu options or there's a hole the code that is blaring. Please address, thank you!

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. Blood Reasearcher not gaining counters from ability

    Playing against a Blood Researcher, despite the player sacrificing several pests their blood researcher never had any counters added to it

    2 votes

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  11. Was not able to pay for my spell, even though I had enough lands. Before that I was forced to discard from 7 to 6.

    During a sealed deck event I encountered some weird gameplay difficulties. First the connection dropped for some seconds. Then I was forced to discard from 7 to 6 EOT. And then the next turn was not able to cast a spell for 3W, even though I had enough lands.

    2 votes

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  12. 2 votes

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  13. Product Suggestion Details

    Rat Colony should be banned in historic brawl. Historic brawl is supposed to be singleton and I just lost to a guy who just kept throwing out rat colony over and over

    2 votes

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  14. Infinite Timeout

    Infinite timeout w/ detailed log

    30 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  15. can't exit revealed card screen

    Im on a PC
    the player played a card which showed revealed cards and once i clicked it I couldn't exit that screen even when i clicked "done" at the bottom. this caused me to time out. Username is LadyGray28507

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Torrential gearhulk did Not trigger etb effect

    I casted my torrential gearhulk and it did not trigger his etb effect. I assume i could have won because I had spells in my graveyard.
    Playing on iOS in the arena cube event.
    thanks a lot

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. 4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Priority

    A few times now I’ve cast a spell and had the game go straight to attacks without me having passed priority. I had W U up and wanted to cast Luminarch Aspirant but was not able to.
    This happened with Seasoned Hallowblade as well. I blocked a Thieves Guild Enforcer, clicked to damage, and was unable to activate the indestructible ability.

    28 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. Vito, Thorn of The Dusk Rose + Exquisite Blood

    Vito, Thorn of The Dusk Rose + Exquisite Blood causes infinite loop when opponent loses life or I gain life. In a real game I would win unless the opponent can do something to respond. But in Arena it can trigger infinite loop clause that results in draw.

    Please add a simple if-statement to your clause; if enemy is losing health during any loop like this to prevent the infinite loop clause from activating, because in cases like this it shouldn't result as draw.

    35 votes

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    14 comments  ·  Gameplay  ·  Admin →
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  20. Baleful Mastery got through ward

    Opponent played baleful mastery for 2 to target my inferno of the star mounts. I had a dragon's disciple out which gave my dragon ward 1. He only had the 2 mana so he couldn't pay the ward cost. After he dismissed the ward trigger and 2 sedgemoor witch triggers, it exiled my dragon anyway.

    2 votes

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