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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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14424 results found

  1. Banishing Light NOT working!

    Banishing Light NOT working against Ashaya, Soul of the Wild.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. freeze

    freeze in draft game
    I can't continue this game without concede

    17 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. Level up but didn't recieve Mastery Pass Reward Mythic

    Level up 60 but didn't recieve Mastery Pass Reward Mythic card

    58 votes

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    25 comments  ·  Gameplay  ·  Admin →
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  4. Saga 'Binding of the old Gods' counters did not go up

    1. Had multiple Binding of the old Gods sagas, but the counters didn't trigger.
    2. PC
    3. Could not destroy creature of opponent and lost game in Draft. Please refund.
    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Upkeep stop not functional

    Playing on mobile. Control the scarab God. Set upkeep stop to activate ability with trigger on the stack. Game automatically resolved TSG trigger without allowing activation. After scrying, upkeep stop would function as normal, giving priority before draw step

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Tyrite Sanctum not working

    I used tyrite sanctum to turn Yorvo in to a god. The following turn, I sacrificed Tyrite Sanctum to make Yorvo indestructible. Tyrite Sanctum was sacrificed, but no indestructible token added to God Yorvo.
    This was in Brawl mode, with Yorvo as my commander, on PC

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Cant select the card on bottom (mobile)

    On mobile, When cards with the same name are stacked on top of each other on the battlefield I can unable to select the card on the bottom to activate it’s ability. I am to activate the top cards ability again but I have no way of selecting the bottom cards ability.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Card cast without enough mana

    While playing draft today, my opponent played a card that needs 2 blue mana and 2 others to cast, but he/she had only one island (and enough other lands) and two creatures on the field none of which gave mana or reduced the cost of casting anything. Seemed like a bug to me

    12 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  9. solemnity

    solemnity kept triggering when it shouldn't in a game i just played. (for example when my opponent played lands solemnity triggered.) thanks for your time :)

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Closing Statement Reduced cost on opponent turn

    Closing Statement is costing 1BW on opponent turn, that should only happen on your end step.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Cant drag cards to play them

    Dragging cards to play them does not work. I can play cards if I doubleclick, but man, it is really annoying and it feels very clunky.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Stuck on looking for game queue and Cancel doesn't work nor does reloading game

    I am stuck in the game queue looking for an opponent and cancel button does not work!

    I tried exiting the game and reloading and still stuck in game queue. I even tried waiting and still in game queue one hour later.

    I even tried loading from different computer and instead of taking me to the initial screen it takes me to the game queue and cancel will not work!

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. game auto-concede

    I had my game auto-concede twice this evening. The second game was very involved with many active cards on both sides. I thought maybe my cordless keyboard caused it the first time, so I turned it off. Then it happened again. WTF???

    35 votes

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    13 comments  ·  Gameplay  ·  Admin →
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  14. Flashback not exiled off the stack

    During a ranked historic match my opponent attempted to flashback Unburial Rites(UR) from their graveyard which I countered. UR then appeared to return to my opponents Graveyard.

    Flashback dictates that anytime a spell cast using the flashback ability would leave the stack, it is exiled instead. A cursory check of my opponents exile zone did not show any copies of UR, although a copy could be found in their graveyard and was shown among cards they could cast. Unfortunately I was unable to obtain a screencap of this but I have provided the gamelog.

    Hopefully I just missed something but…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Overheating/Heavy Memory Usage

    I have a Macbook Pro (2015) running on Sierra. I downloaded MTG Arena yesterday and started playing. Within 30 seconds, my computer began revving up like a jet plane taking off for a one-way trip to Nowhere Town. Over the years, I have used this computer for lengthy sessions for design in Photoshop, animation in Clip Studio Paint, and music production in Ableton and never have I heard my computer make this horrid sound or become this blisteringly hot. My computer's memory usage immediately rockets to an overwhelming degree and even when I free up the memory, the computer continues…

    25 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  16. program freezes frecuently

    I use Windows, when I'm playing the program start to freeze, after that I lost time and pass my turn. this happens a lot and I lose the game,

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Kaya vs Vorinclex wrong interaction

    So I have cast Kaya planeswalker and pressed Exile on the loyalty options, selected Vorinclex and instead of it being exiled it got a ghost counter, with this i thought i had pressed the wrong option but no, Kaya still had lost 3 loyalty points from the initial 5 it starts with which mean i did press the right otion just the game bugged wich resulted in the wrong interation as u can see though only when u expand the Vorinclex xan u see that the wrong interaction has been added to the vorinclex as per uploaded pics.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. BUG! no progression in limited rank for February season 2021

    Hello support,

    I noticed only now that in this season my Limited Rank didn't move from the bronze tier.
    It tell me that i have to do at least one game do gain the reward but i meade plenty of sealed and draft with Kaldheim.

    You can see the attachment for the limited rank

    Thank you for your support

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Valkmira and Torbran

    Valkmira doesn't seem to interpret Torbran's Replacement effect properly. Friend used Spitfire Bastion on my Mangara the Diplomat. He had Torbran in play, I had Valkmira. No matter how you do the math, he should have killed Mangara, but it survived inexplicably.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Moraug gives one less combat phase than he is pupposed to.

    In two back to back games, Moraugs triggers registered but did not apply after the second to last battle phases (Second combat phase game 1 and first combat phase game 2).

    Steps:
    Game 1)
    5 lands in play, 1 Ice Manalith in play, 1 Moraug, Fury of Akoum in play
    Play Cultivate, play land recieved from Cultivate
    Trigger for Moraug appears twice on the side.
    attack with Moraug, attack increases, Creatures untap
    attack with Moraug, attack increases, blocked by Dire Fleet Warmonger
    End turn button lights up.

    Game 2)
    6 lands in play, Phylath World Sculptor in play, 5 plant…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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