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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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16474 results found

  1. エフェクトのバグ

    場に「モンスター見聞家、ヴォーロ」が2体、「鏡の箱」がある状態で手札から「果て無き空、空羅」を場に出したとき、コピーされたトークンに謎の緑色のエフェクトが付き続けていました。

    1 vote

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  2. 1 vote

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  3. 1 vote

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  4. 1 vote

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  5. The bug of First Strike and Ninjutsu

    I use creature A with First Strike to attack a opponent, then swap creature B with Ninjutsu. However, B dosen't deal any damage to the opponent. I think this is a bug and hope to get compensated accordingly

    1 vote

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  6. Hullbreaker horror is acting as if banned and not as nerfed

    As far as i know Hullbreaker horror is not banned in standard, but has been edited to remove the text “cannot be countered”. I added it to a deck and it let me play around 6 games. When i went to play the 7th it gave me an invalid deck notification and wont let me play with it anymore. It also seems to be going back and forth between versions.

    1 vote

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  7. Thalia, Guardian of Thrabenがいる際のMarch of Otherworldly Lightの挙動について

    スレイベンの守護者、サリア/Thalia, Guardian of Thrabenがフィールドに存在する場合も、冥途灯りの行進/March of Otherworldly Lightのコストが変化しない

    1 vote

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  8. アリーナ

    カラーチャレンジのデッキをカラーチャレンジを終わらせる前に編集してしまい、カラーチャレンジの黒を行おうとするとネットワークエラーが発生して、試合が行えません。

    1 vote

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  9. Not progressing from gold tier 1 to platinum

    I won a couple of games and it didn't advance me to platinum tier 4 from gold tier 1. I had one more slot to fill. It should have filled it up after the first win but didn't. So, I tried it again and won but still not advancement.

    1 vote

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  10. 1 vote

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  11. Tezzeret, betrayer of flesh game ending bug

    With ten cards left in my deck, I used Tezzeret’s +1 ability to draw two cards. It then did not draw two and instead went straight to making me discard an artifact. My remaining 10 cards in my library then disappeared and the game ended due to lack of cards in my library.

    Note: I had “the reality Chip” which allowed me to see/play the top card of the library. This may have contributed to the bug.

    As shown in the screen shots below I have a total of 50 cards on the battlefield, in my hand and in exile/graveyard.…

    1 vote

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  12. I stopped getting gold and exp after winning matches

    Ive won my last 4 matches doing the play option like ive done numerous times before. Now though after i win im notting vetting gold or exp. My game name is Irahex Ravenwood

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Brawl Matchmaking Bug/Rigged

    I played against 6 Esika decks in a drow when i played my Magda deck, always on the draw.
    this is so ********.
    i get that there needs to be some matchmaking for fair matches but this is so frustrating to me. doesnt even matter who won or lost. u cant tell me this is ok and a "fun" experience. there are tons of brawl decks and i play against the same one 6 times in a row?????
    same when i play my tibals standard deck- 50% mirror matches. but thast another topic.
    i dont wanna play like this at…

    19 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. need hand smoothing explained

    having read quite a bit about your hand smoothing algorithm, I feel that I must not understand it. Can you please explain exactly what it is and what it's supposed to do because everything I've read seems to be in conflict with what actually happens during a game , so I figure there must be something I'm missing.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. couldnt exert glorybringer

    pc. i played a glorybringer, went to attack, and it never gave me the option to exert it so i could kill my opponents bomat courier.

    12 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  16. goldspan dragon is triggering the ability

    The goldspan dragon is triggering the ability when targeted by abilities like the ranger class's triggered ability, in its text it says "when it's targeted by a spell". Is it right?

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. Unable to cast spells

    I was unable to cast spells that i had plenty of mana to cast, he had played terror of the peaks and when my turn came i tried to cast Lullmage's Domination to gain control of the terror of the peaks, he had 15 cards in his graveyard which reduces the casting cost of lullmage's domination by 3 colorless mana so to take terrror of the peaks i needed to have 3 blue mana plus 2 due to the casting cost reduction when i cast it and chose that X=5 i clicked auto pay and it told me i had…

    33 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  18. Arena

    I have had this happen a couple of times now with the new set since yesterday in running a deck. I am not able to target an enchantment creature with anything that is target creature. I was not able to put Helm of the Host as a target to equip any of the new shrines. Also in a game just now I was not able to target my own enchantment creature with the new saga that gives +1/+1 for each enchantment you control and had to target my opponents creature.

    1 vote

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  19. Reimbursement request

    Was playing sealed on my computer game froze and kicked me out. Relogged with mobile and account was showing no game going on. Closed mobile and relogged one again via computer just to see that I have been idle for 2 turns and properly lost game due to this. Please reimburse 200 gems as a share of one lost game in sealed.

    1 vote

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  20. 1 vote

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