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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1760 results found

  1. Wildcard Text Overlap

    The text displaying the number of wildcards is overlapping with the icon of the wildcard

    Simply login using a pixel 6 device. Tap wildcards. Android 14 OS

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  2. 1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  3. Agatha of the vile couldren

    Agatha does NOT reduce the activation cost on tough cookie. Please fix bug on android

    2 votes

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  4. Two faced cards not showing the other side with card style applied

    All two faced cards with any card style applied do not show the flipside when hovered over in collection AND in game. The card still works as intended and the flipside has a special card style when played and flipped, it just doesnt show a preview of it when hovered over.
    PC Steam

    Example: Invasion of Zendikar

    5 votes

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  5. Ent Pets do not display properly on Mac

    The Ents do not appear properly in game for Macs. Screen shot attached. They are largely inside out.

    3 votes

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  6. All opened cards are New

    MTGA PC Windows.
    Whenever I open a new pack, all the cards are considered "New", even if I've opened them previously.
    I've tried uninstalling and reinstalling the program, fixed on first reinstallation, but issue returned after 1 day.
    2023.33.0.4817.1045760

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  7. Interface Performance Improvements

    1) The post match 'Victory/Defeat' popup needs an option to be disabled. Generally it is understood if you won or lost and the screen load hang-up takes annoying long at times.

    2) There are times where the system will drop connection. I'll assumed that the opponent is AFK as their timer keeps ticking and there no 'disconnect' notification but eventually it'll disconnect or finally catch up and I'll be notified of a match loss.

    3) Need some form of action tracker where can read the last few turns of actions; draws, scry, etc. These are details that should be available…

    1 vote

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  8. Syr ginger sleeves consider bug

    When using syr ginger sleeves they would not allow me to select and drag the card to my graveyard on android.

    2 votes

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  9. Frequent Game Freezes

    iOS 16.6 connected via Wi-Fi (gigabit)
    Several times per ~1.5 hour session, game freezes in multiple contexts.

    (3x) during standard gameplay - no notable cause
    -audio and emote issues upon relaunching and rejoining
    (2x) in deck builder - upon pressing the filter button

    The stability of the iOS app is remarkably poor. The above represents an actual session and is not atypical for other sessions. Please address this for your mobile player base.

    3 votes

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  10. MTGA client bug - Hissing SFX noise gets stuck after visiting deck builder

    Since the latest release of MOM update, almost every time I visit the deck builder a "hissing" background noise/ SFX starts playing on loop, non stop. It will carry on and follow me to games and every other screen in the client. Super annoying! Only solution is turn down SFX in audio options (but then I lose all other game sounds) or directly exit the client and get back in.

    5 votes

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  11. マスタリツリー

    マスタリーツリー画面で黒のマスタリーの2つ目を選択して取得する時、
    何故か緑のマスタリー1つ目も同時に取得して、マスタリーオーブも消費されました。
    マスタリーツリーのリセットをお願いします

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. Play/Confirm/Edit Button Not Clickable

    Recently, my MTGA has been updated. Since then, the Play/Confirm/Edit Deck button is no longer clickable. In fact, when hovering the mouse over the button, the MTGA arrow image changes to the normal Windows arrow image but changes back to the MTGA arrow once I stop hovering over the button. And yes, I would click elsewhere to make sure the MTGA screen is the target screen. (I am a technician so...I have tried a few of the common troubleshooting efforts). I am able to click any other buttons tabs, or cards on the screen. Only this button is not clickable.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  13. Loading Screen Tips appeared outside the loading screen

    I’m on iOS version 2023.33.0.
    After updating to the newest version, I tapped on messages and then on the new message regarding the KTK release. I then tapped “claim” to get the 3 packs, but instead of packs appearing, the message went away and a little pop up showed up on the screen with the text of the loading screen tips. It also had arrows on both sides where I could scroll through them endlessly. I clicked out to home and tried to do it again, but the second time, it gave me the packs as expected.

    1 vote

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  14. 1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  15. Servers cannot count over 100

    Get better servers. I was an internet service providing technician for years, and know how to test anything you could blame me for. Your servers have a big problem with roping, and big problem with large stacks of life gain, counters, and token generators. I can keep track of combos in the multi-thousands on paper. Your servers suck. Im tired of seeing "draw" when I should see "victory".

    2 votes

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  16. Theros Fullart Lands Styles have incorrect textcolor

    After the Shadows over Innistrad Update my beautiful Theros fullart lands have incorrect styles.

    The textbox has incorrect background color, which makes the text of the swamp nearly unreadable.

    8 votes

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  17. Wildcard display issue

    When I select the wildcard menu I get this rendering error.
    It's on a Samsung fold 4 when the phone is in the unfolded or "large screen" mode.

    1 vote

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  18. Draft Tokens exchange for Wild Cards

    Hello,

    I'm an avid member of the MTGA Arena community. I love the game, and I play every day. However, I am not in love with how many draft tokens I have collected over the years buying mastery passes etc when everything was bundled all together. I've brought up this issue before, but is there NOW a way to exchange my many many draft tokens for rare/mythic wild cards? I do NOT play draft. I will NOT play draft and I think it's pretty bonkers to just be sitting on top of so many with nothing to do with them…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  19. Opponent conceded , game said victory, and it gave me a loss.

    Opponent conceded, game said victory, and it gave me a loss. I could not screen shot because I thought I had won so there was no reason. Me posting my third loss from the draft doesn't prove anything.

    How do I get a refund????????

    6 votes

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  20. Can’t filter lands on mobile at the moment

    I am on mobile when I click on the land icon to filter land to pulls up battle cards. As of right now there is no way to filter land. And typing mountain (for example) does not work for some reason so I can’t add any off the cool looking lands I want just whatever style is tossed in when a deck is first built

    8 votes

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