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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1772 results found

  1. Black/White background on a certain in game level on M1 Mac

    A certain level in game doe not display properly on M1 Mac. It's only this level, tried reinstalling, no difference. MacOS 13.2.

    1 vote

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  2. Set icons don't rotate in store

    The set icons shown in the store don't rotate when using the arrow icons to the selected set beyond those initially seen here as they are seen when first going to buy packs. Also the scroll wheel on the mouse scrolls the icons opposite of expected behavior. Scrolling the wheel down should rotate the sets to the older and up scroll back to the newer sets but the opposite is the current functionality and caused confusion making me think something else was also broken.

    1 vote

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  3. sideboard card are "new" highlighted. Favorites completely unusable.

    Sideboard cards have this highlight permanently. It does not go away after hovering and reappears each time the board UI shows up.

    Cards with depth card styles are unable to be selected as favorites with the depth style selected. Card with multiple card styles are unable to select which one is the default and card with multiple printings and card styles on each printing can't be chosen either. You added nothing essentially. I can't select a single thing as a favorite that I wish to select.

    1 vote

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  4. John Avon lands have red bar at the bottom

    The John Avon lands have a red bar at the bottom instead of the expected black when highlighting. Once played, they look as they should.

    1 vote

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  5. Can't re-roll daily quests

    Starting today I have been unable to re-roll my quests. I have two quests, neither with any progress yet: "Attack with 30 creatures" and "Cast 30 green or white spells". There is one quest waiting to be refreshed.

    Steps to Reproduce

    (PC)
    1. Log in to MtG Arena
    2. Click on any available quest
    3. Note that you do not get the option to re-roll it

    (iOS)
    1. Log in to MtG Arena
    2. Tap on any available quest
    3. Tap on that quest again to re-roll it
    4. Note that you do not get the option to re-roll it

    1 vote

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  6. 1 vote

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  7. Link to latest MtG Arena update leads to a 404. February is incorrectly spelled "feburary" in the URL

    Link to latest MtG Arena update leads to a 404. February is incorrectly spelled "feburary" in the URL

    1 vote

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  8. EPIC GAMES STORE CRASHES/AUTO ALCHEMY PLAY

    This is two ideas, but this combined with the price of your real world cards and the constant rotating of formats. It’s enough to make me wish I hated your game. (Auto alchemy play refers to the fact that the default for decks is play alchemy. If I have no alchemy cards in my deck: I DO NOT WANT TO PLAY ALCHEMY. Periodt.

    3 votes

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  9. Addition to MTG Arena Draft

    Quality of Life suggestion for MTG Arena Drafts. It would be nice to be able to mark or flag cards that we were interested in, but didn't choose, to see if they wheel back to us. Would assist us in seeing what is being drafted and what is open, and for those who can't remember all the packs as they go by, this would be nice.

    1 vote

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  10. Unable to play without keyboard

    I started a game, disconnected my keyboard and then when the game loaded I found that I couldn't actually select anything - but I had already disconnected the keyboard.

    1 vote

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  11. Davriel "+2 draw a card" is not the top Davriel ability

    If you accept Davriel, Soul Broker's condition for 'Davriel planeswalkers gain +2 draw a card', it does not become the topmost Davriel ability, for some reason it goes to the bottom below the -3, so causing you to accidentally use +1 ability instead.

    Expected:
    +2 ability becomes the top ability since it increments the loyalty the most.

    1 vote

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  12. PC Client lags and/or crashes when attempting to access decks or play a game.

    Client will run just fine until I either attempt to access my decks, or until I attempt to play a game. When I do, the client begins lagging excessively, or otherwise crashes entirely, and I have to force close the client (alt+F4).

    A pair of videos showing the bug, and a log file are attached.

    2 votes

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  13. "Lost Connection" error when trying to start MTG Arena

    When trying to start MTG Arena, I receive the attached message telling me I need to reconnect to the server. Attempting to reconnect simply causes the message to recur - I can only clear it by exiting.

    Flushing my dns resolver cache clears the issue, but I have to do that every time I open Arena, which is annoying.

    2 votes

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  14. Notification on decks

    Similar to when I have a pack to open, or their are daily deals I haven’t yet checked, I have the little light under my “decks” area of the interface at the top. When I click decks, there is nothing for me to interact with to remove that notifying light.

    5 votes

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  15. "Deck Name Alread in Use" recursion loop

    Steps to recreate

    1. Go to decks tab press plus

    2. Create a deck named "Imported Deck 2" exit back to decks page it and save it.

    3. Repeat (1.)

    4. Create a deck named "Random Deck" exit and save it as before.

    5. Find a netdeck anywhere online, copy it for export to Arena and import it into the Arena Client. (This 3rd deck will be automatically named "Imported Deck")

    6. Click on the name "Imported Deck" from the decks page and rename it to "Random Deck" pressing enter to confirm.

    The client then returns the message "Deck Name Already in Use" It then attempts…

    4 votes

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  16. Deck Builder: Advanced Search Terms Examples section still uses "cmc"

    One example in the Advanced Search Features section:
    "Let's make a Mono-Red Burn deck!" still show the filter "cmc" when it should show "mv" as per the change from "Converted Mana Cost" to "Mana Value".

    Current:
    "c=R cmc<4 o:"damage to any target"

    Fix:
    "c=R mv<4 o:"damage to any target"

    1 vote

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  17. Bug

    After spending the first ord in the mastery tree i cannot pick a second one.
    It gets stuck on suggest pick.

    1 vote

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  18. Authentication Failed after Waiting for the Server

    I tried all the procedures indicated by the official website of Wizards M.A. I also tried community help and nothing worked. I keep getting "Authentication Failed after Waiting for the Server" on every attempt. This strangely happened after my last game, when when I tried to execute a definitive move and defeat my opponent the game crashed and I had to restart. These situations occur at least once when I go to play and only in ranked games.

    1 vote

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  19. Anointed Peacekeeper Making Deck Unplayable

    Every time I play Anointed Peacekeeper my client crashes, I climbed to mythic last season using mono white with Anointed Peacekeeper and now I can't play the deck because the card crashes my client without fail.

    Verified files already,
    All drivers up to date,
    Intel i5-8400
    GTX 1070 Ti
    16 gb DDR4 RAM

    3 votes

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  20. colors not being represented correctly on deckbuiler UI

    This bug occurred after entering the qualifier play-in and stayed after. not sure what caused it, but I can't necessarily spend more gems to see if I can recreate the issue.

    1 vote

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