MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1745 results found
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Black screen on loading initial screen ipados
Bug. Game does not load. Stuck on a black screen at loading initial scene ipad os 15.4.1
10 votes -
Pet animation causing game to freeze on mobile
I was in a Premier Draft and set to go first and the game highlighted my lands as being able to be played so I dragged one out. I didn't realize the pet animation was still going on and it completely froze my game.
By the time I got the game reloaded my first turn had timed out and I was now a land behind my opponent. Since I was playing an aggro draft deck this put me very behind.
Would be nice to have the pets fully load before being allowed to play lands. And to give you more…
3 votes -
Alchemy keeps getting set as default
Alchemy keeps getting set as the default setting instead of standard. I hate Alchemy and don't play it. The fact that it keeps getting set as the default instead of standard just to try an trick me into playing alchemy has me nearly ready to quit MTG totally.
I don't mind MTG introducing the game to new ways to milk people for money but I am getting really offended that you are trying to force/trick me into playing a format that I have 0 interest in.9 votes -
Screen Resolution
PC
Cant change resolution.
No other options.
Game start in window mode by default no matter how I set it. Edit the reg but the game overwrites when it start.
Was playing 1280x720 before. My monitor is 1024x768 with and hdmi to vga adapter. Never work well, constantly going to one resolution to another between matches. Just entering the config screen solves the issue. I would play in my native resolution, but the cards dont show in a 4:3 aspect ratio.
I find incredible how you manage to broke something new with every update. Just need my screen settings not…24 votes -
1 vote
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Forever repeating rewards notification
Every time I enter the game or finish a match I'm faced with notifications about card rewards. Always the same cards. Over and over again.
The behavior happened after a hiatus of some months and I came to back, after first running the game I was faced with updates. After the update was finish I was notified of many card rewards I supposedly received. These notifications never stopped and are always repeated.I tried to uninstall and reinstall with the same effect.
Please help me with this because the quality of life in the game is terrible right now.
2 votes -
Card name became stuck on screen
I was moving a card (Energy Refractor) from my main deck to my sideboard while drafting, when the title of the card became stuck to my mouse. It followed my mouse for the remainder of the draft, and I was unable to drop the card or return it to the main deck. When the draft ended, the card title dropped from my mouse but stayed on the screen, remaining even after I exited the draft.
1 vote -
profile
There should be a link to my collection from the Set Collection page after clicking on a particular set that lets me use my wild cards to complete it.
1 vote -
Soul Transfer not
Hey, I’m having trouble with [[Soul Transfer]] and I think it’s a bug? I had [[Dockside Chef]] and [[Blood Token]] down but I couldn’t trigger both effects, even though one is an enchantment creature and the other is an artifact. I had the same problem with Dockside Chef and a Virus Beetle.
1 vote -
Error white walpaper in menu screen
the error is only behind the rotating banners. in deck building it doesn't happen either by opening the store.
2 votes -
network error
Since today, whenever I want to play I just receive a network error.
This is really annoying. Fix this buggy game!
43 votes -
Pre/Post login data downloads?
Mostly a curiosity question set: for iOS app, after loading the app, WHY are there often both PRE and POST-login prompts for downloading additional update data? Shouldn’t ALL updates post new client version installation occur after user authentication/login?
2 votes -
Cartes et numéros illisibles
Cartes illisibles, numéros dans le menu également, petits carrés blanc apparaissent
4 votes -
reading card
A recent update caused any moused over card to appear off to the side instead of on top of the moused over card. When additional information, like split sided cards, token cards, flavor text and directions is also displayed it further offsets it to the side. This screenshot it of the card Depose/Deploy. It contains 2 cards, a token creature and an explanation of what flying is. Only the mechanic definition and part of the token is visible, the rest sticks off the edge of the game's screen.
Perhaps offsetting the card should be a togglable feature.
1 vote -
standard brawl is called wednesday brawl
In the play recent screen standard brawl is called Wednesday Brawl for some reason. It's still called standard brawl on the brawl selection screen though
1 vote -
How does timeout work?
Hello I sent a ticket to Wizard of The Coast and they redirected me here. I actually had big problems with timeout. i actually don't understand its mechanism. I think it's not possible that when I'm playing a card the timeout expires. An example: last match I played against one that had 10 and more creature permanents on the battle and I had 8 someone with flying someone not. I had to think how and if to block, I had to take additional time that is more than to play a 2 mana card at the initial stage of a…
1 vote -
Potential Bug - Inbox Sync Between Different Platforms ("Happy Holidays" Bonus XP)
After I installed today's update for the Windows client (Version 2022.22.10.4411.977745), I saw a notification in my Inbox titled "Happy Holidays," which offered a "special holiday gift" of extra XP. After I claimed the offer, I noticed the amount of XP (1,000 XP) was equal to the amount I previously received through a similar Inbox message in the mobile app (iOS).
I could not tell whether this was intentional (i.e., that the XP appeared to be awarded multiple times, specifically once for each client I had used).
If this was the intended result (e.g., a way to reward players for…
1 vote -
1 vote
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Recently played card does not leave screen
Recently played card does not leave screen
2 votes -
Invoke Despair + Gisa, Glorious Resurrector + creature token bug
Step 1: Opponent has Gisa, Glorious Resurrector in play. I have several creatures - including creature tokens - and enchantments in play.
Step 2: Opponent casts Invoke Despair.
Step 3: I choose to sacrifice a creature token.The game is now locked. The game still demands I select a creature to sacrifice, but as I already have, I can't actually select anything. The only way to proceed is to either Alt+F4 and restart the client or wait to rope so I can finally make my next selection.
2 votes
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