MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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905 results found
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main screen bug, What an adventure
every time the main screen loads I get the "what an adventure! You're well on your way to becoming a planeswalker" etc etc tutorial audio. every time. whether I'm first logging in, returning after a game, or just changing tabs it always plays. It happens on both steam and android
Link to a steam clip: https://cdn.steamusercontent.com/ugc/17268070601879394824/7C097FFE08F9DBFBCBD977B9B61C56643E0AE449/
6 votes -
Cannot update without disabling Pi-Hole
I failed multiple times to update today. This is not unusual for me. I'll get to the screen that shows a progress bar for a data download, and then the data count will freeze and never move. Previously I've just tried however many times, using Alt+F4 or Task Manager to kill useless instances of Arena.
Today I tried disabling my Pi-Hole DNS blackhole. This device is used to prohibit traffic on my web connections if it's to/from places I don't like. "Places I don't like" is kind of a subscription model where nerds connected to PiHole manage the lists and…
1 vote -
Wrong client message on Mac
I play on Mac, but I get a system message that is for Windows. Mac doesn't use .exe files.
1 vote -
I had cards in exile that should have been able to be played. But they weren’t. I had 7 mana and it would have cost something like 3-4
I had plenty of mana and had cards that were exiled per air bending. I was not allowed to play those cards when it mattered most
1 vote -
Tutorial popping back up after latest update
Every time I get to the main menu the tutorial spark is telling me I'm going to be a good planeswalker. I already completed that portion months ago, and it is annoying after the latest update.
11 votes -
Spark bot talking every time i end a match
Spark bot keeps repeating the same thing every time I log in or complete a match and there's no way to to shut it off. Needs to be removed.
9 votes -
Reversed filter order
After drafting, I usually type "t:cr" in the search bar to filter my deck and see creatures vs noncreatures. This last patch reversed the order they show up in. Usually the creatures are above non creatures, but now they are below them. Not a big deal, just a change that I'm not sure was intended.
1 vote -
Loading screen looping on iOS, cannot play the game
Only when I play on iOS, any time I queue for a game, the loading screen goes on ad infinitum (literally hours if I let it) after showing ‘waiting for opponent’
I am completely unable to queue on the platform, despite having full access to the store, my decks, profile, etc
I have tried the repair game files button to no avail1 vote -
Why do banned cards show up in legal cards to be crafted?
If you select standard, it shows cards to craft that are banned in standard. Furthermore even more egregious if you select standard and format legal, it still show banned cards, which spoiler alert are not standard legal.
1 vote -
1 idea, 1 problem
Whenever you click a card to see it closer, in a game, pack and deck screens, it should tell you how many of that card is in your collection.... I could definitely see how being able to see how many of a card you have, when say...being beaten by something new, could sway me more easily towards deck building...and that's where the cha-ching ££ happens for all you WOTC marketing peeps..... Plus, ...I'm locked out of the email I registered with....can you help with that please? Haha. Since I just increased wildcard usage overnight with my idea phaha ✌️
1 vote -
1 vote
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Account login
Help magic won't let me login to my account on the arena and when I try it says unable to create account error 808
1 vote -
cannot select cards on hand when hand is too big on ipad
I cannot select cards when hand is too big on an ipad or iphone, there should be an option to have a submenu or be able to rotate the cards of your hand if your hand is too big or you can play things from graveyard which clutters your hand view, for example, when you have an option to cast more than 15 things on a turn, you cannot see all the cards on edges, try it , build a deck when you can play all lands from GRAVEYARD AND A HAND SIZE OF 7+ AND MORE THAN 7 LANDS…
1 vote -
final showdown
i cast final show down for all its cost. the 1st states all creatures lose abilities, but when it destroyed (3rd cost) earthbend lands they returned to the battle field from the graveyard as lands. this defeats the purpose of the `1st cost then
1 vote -
Incorrect set release date
Currently, on the Profile page, if one is to go to the list of cards collected by set by clicking on the current set progress, there is a bug with the data displayed for the original Ixalan (XLN) set.
Currently, the expansion shows its release date on September 29, 2018, while the original release date was September 29, 2017 on paper and November 3, 2017 on Arena during the closed beta period.
While I get it that the open beta period only started on September 27, 2018, other sets that were released during the closed beta period have their dates…
1 vote -
Can't reach commander on android, due to not being able to navigate past land i can play from my graveyard
Can't reach commander on android, due to not being able to navigate past lands i can play from my graveyard
1 vote -
Product Suggestion -- Arena Emotes
Hi, I would like at least 1 second longer to select "Good game" after a game in MTGA. The emotes freeze really fast.
1 vote -
Emotes
My emote box for “yip-yip” is smaller than the rest of my emotes. How do I get it to go back to the regular size?
1 vote -
Full control and Untap phase
The Untap Phase shouldn’t be skipped. It is a crucial part of the game.
After I went full-control, and passed the turn, I went back to regular mode. I lost the ability to respond to their untap phase. I had a play (a land ability) to make.
Why not make untap a standard response stage or make full-control mode a setting, and not an In-game option only?
1 vote -
Stuck attempting "Retrieving asset manifest"
Mtga on a Google pixel 8 pro. Seems the problem is spread over many different device types, and platforms. Rebooting the phone and restarting the app have done nothing. Cycled between connection types (mobile data, Wifi) stuck attempting to retrieve the asset manifest.
1 vote
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