MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1758 results found
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Sideboard bugged after thunder junction! Can only see 3 cards
Sideboard bugged after thunder junction! Can only see 3 cards
6 votes -
Can't equip more than 9 phrases emote
In the emote selection section of the profile, I cannot select more than 9 phrases.
The counter below the list correctly shows the correct number selected and gives out an error when going over 15.
The general error of "cannot equip more than 15 emotes of the type phrase" appears after the 10th emote is selected, disabling the confirm button.
Selecting and deselecting a sticker eliminates the error and reactivates the confirm button, but when pressed it shows another error and propts you to discard any changes.2 votes -
[Android] Message emotes cropped in match
Description: New message emotes for Outlaws of Thunder Junction (Ex. Howdy) appear cropped out of the game screen during a match.
Steps:
1. Equip new message emotes in Profile
2. Enter a Bot Match
3. Open emotes and scroll to new message emotes
4. Send one of the new message emotesExpected result: Message emotes should appear inside the emote grid
Actual result: Message emotes are cropped out of the game viewport.
No workaround found.
1 vote -
ログイン出来ない
数時間前までは普通にプレイできていたが、その後ログイン使用としてたら、PC版でも、アンドロイド版でもタイムアウトと表示されてログイン出来ない。
一度ログアウトして、再ログインしても依然としてログイン出来ない1 vote -
MTGA stuck during a cast
playing a ladder game and got robbed. Input an action and the game just stalls, thinking I still have prio when I shouldn't.
Tried to cast Play With Fire for lethal and got stuck. awarded a loss.
1 vote -
Auto-tap chooses death over sacrificing a treasure
At 1 life, playing Tibalt commander for plus 4 mana would require tapping 11 lands including 2 treasures.
Instead of using both treasures, the "AI" chose to tap Mount Doom instead of a treasure, so 1 damage was received and the game was lost.
3 votes -
change payment information does not load (PC)
Difficulty opening change my payment information page within MTGA store.
Stuck on buffering screen. Have restarted the app several time but no help.1 vote -
vault progress
Vault doens't progress. it stay blocked at 86.2%. I am unsure how long my progress has been stopped. Please advise
1 vote -
Missing Text from Setting (OTJ Update)
After the Outlaws of Thunder Junction update, the text with in-game settings has disappeared on iOS platform.
1 vote -
Spree cost does not show the + when in hand
Spree cards do not show the + when in hand making it misrepresent the casting cost of those spells in comparison with paper play.
2 votes -
Reach VFX and SFX play during main phase and repeats itself
The new Reach VFX and SFX play during pre-combat main phase, after you took any action, when it makes no sense. It also then plays again at the beginning of combat.
3 votes -
5 votes
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Network error There was a problem communicating to the server. Post Game Update - Outlaws of Thunder Junction
After today's game update (Outlaws of Thunder Junction)
The status page shows everything is supposed to be operational again.
However, I cannot connect to the server. I get the following error after ot
Everything looks good but after loading inital scene. It takes some time showing Waiting for the Server... befor I get the Network error There was a problem communicating to the server. Or alternatively (Unable to get collection. Please try again later.
6 votes -
Connection
On my iphone 15 and was playing earlier before the patch. Im getting the dreaded "lost your connection to the server" and nothing seems to fix it. I cannot even get into the game.
3 votes -
Pack Tab should have notification if packs in inventory can not be opened
The pack tab has the alert diamond that is persistent even when I have viewed the packs in my inventory. The packs in question can not be opened, so there is no need to have the alert persist past acknowledging they are in the inventory.
2 votes -
McSparkyngton
Sparky is still bugged, you know? But if you know... you know...
1 vote -
system lag when having 8 green virtue
When having 8 green virtues in play, the system is very lag and nearly crashed
1 vote -
visual BUG
Sometimes after I play some minutes the interface present some visual bugs or in the top menu, where I cannot see anything except white squares or during the sideboard in match games as in the attached example. It's really annoying and all I can do is to restart the application. Can you fix this defect??????
1 vote -
Error and bug
Hello Support I am getting the error
Error Updating Data - Please check your connection and try again
I tried reinstalling and other solution offered online but have no success.
What do I need to do to launch properly?
Thank you
1 vote -
Table queue timer doesn't update when app is in background
On Android when the app is in the background the timer under "Finding a Draft Table:" does not update so the time will be incorrect when you switch back to the app.
1 vote
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