MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1769 results found
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AVATAR BUG
How come all the avatars in my collection and avatars in the store are not showing up? Even during matches, avatars are not showing up. Is this a bug?
1 vote -
1 vote
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Deck builder not loading
When I try to edit a deck, it just says waiting for server and never loads.
1 vote -
deck editing problems
Good evening
since the last update a few days ago I have a couple of my decks in which I can not access to make changes stays on hold but does not proceed to enter into it and remains blocked them even for hours and the only way to unlock the situation is to close Arena and make it start again.Another problem I’m experiencing is that lately you have a very very high land draft rating almost unusual in every game I play.
1 vote -
Transparency with RNG, algorithms, test results
A few months back I recorded 1000 of my b01 ranked games, including land draws as a proportion of cards seen (drawn/scried/milled/whatever was on top of my deck). I calculated the probability of that land draw using a hyper geometric calculator. I assumed the odds of land draws should follow a normal distribution with the mean being a land draw that is proportionate to the lands in the deck.
I found that games were more likely to be .5 standard deviations away from the mean, in each direction, than they were to be close to the mean. About 22% chance…
2 votes -
When using android not experience is sum when a match is win
When using android not experience is sum to mastery pass when a match is win
1 vote -
I can't edit any decks.
Since the update today, I can no longer update any of my decks. When I go to edit deck it just stays frozen on the "Waiting for Server..." screen.
5 votes -
Game unresponsive
Mac user, game is unplayable after last week's update. Game load fine but clicking "decks" or "play" causes the loading screen to freeze and the game becomes completely unresponsive. This only happens when I try to play on my brand new Mac. The game continues to run fine on my 10 year old machine.
2 votes -
Text invisible in settings
Using Samsung Galaxy Z Fold 2, both in cover screen and in inner screen.
After using the application for a while (either playing a match or browsing around the menus) all text in the settings becomes invisible. Both the main settings menu and the inner Gameplay and Audio menus.
When restarted, the text is visible again, and then stops being visible after using the app for a while.
The language chooser's items seem unaffected, but only when it's openez.1 vote -
Field of the dead incorrectly displays number of different lands
My opponent does not have that many lands. Mind that it does seem to count lands correctly, but the displayed value is wrong.
2 votes -
Latest Patch Makes Proton Not Work
Latest Patch Makes Proton Not Work.
Magic Arena worked fine until this latest patch. I was using Proton 5.0-10 and it was lovely. With this new patch, the game crashes on that version and version 5.13-16. Later (more recent) versions 6.3-8, 7, 8, etc., are so stinkingly slow that the game is not even playable. Please fix whatever got broke. Thanks.
Log file uploaded.
Game version 2024.37.0.5739.1066268
Again, I cannot play the game as is, and this is my favorite game.
Thank you.1 vote -
Bug: Audio temporarily blips while context switching.
Bug: If you context switch in Windows with audio active while in the background, it still pauses the audio when you tab between windows, for about a second.
Machine:
Dual monitors on Win 10. Have tested with both HDMI sound output and headset.STR:
Set up dual monitors
Check "Play Audio while Minimized" in the client options.
Play a game so you have sounds going off constantlyClick your mouse in a window on your second monitor to context switch while a sound is playing in MTGA. (Also works if you alt-tab to a program on that monitor).
Actual result:…
1 vote -
O jogo não conecta usando a rede móvel
O jogo somente conecta quando uso alguma rede Wifi. Já verifiquei as permissões em meu celular e está tudo desbloqueado para usar redes móveis. Eu sempre joguei usando a rede móvel e logo após a última atualização meu magic arena só conecta usando o wifi.
1 vote -
Deleting decks defaults game mode to Ranked
I typically play only unranked Historic Play.
Every time I delete a deck, any deck, the game automatically switches itself to Historic Ranked. Which I then often click without realizing because I was playing unranked games, or have to manually change back to unranked each time.
Not sure why this happens, whether it is a bug or intended feature. However, deleting a deck should not automatically switch which game mode you are playing.
I feel as if it has something to do with the "Recently Played" thing, but I typically only play Historic Ranked the day it resets. Then back…
1 vote -
Stuck on this screen, has been this way post update
Every time I try to start up a new match, I receive an error saying that it has trouble submitting my deck, and during that time, I also get an error message saying I need to reconnect. It does this continuously, and the game is unplayable.
2 votes -
Mouse input not functioning correctly
I don't know if this is a recent bug or not (the last time I used Arena was when Lost Caverns was released), but I booted it up today and after all of the updates, my mouse input is not working correctly. I have to click on something five or six times rapidly to get it to work. This happens with the mouse and trackpad on my MacBook (worth noting that I'm on Mac).
1 vote -
MTGA won't open -checking for active matches
MTGA will not open. It gets stuck on "checking for active matches". The work around is hit ESC, log out, log in and then it launches. But clearly this is a bug that needs fixing.
1 vote -
Platinum Angel (Ovidio Cartagena)
I purchased a card style for Platinum Angel (Ovidio Cartagena) from the Daily Deals section of the store.
When I go into my Deck Builder though, it does not show up. It's not grayed out like I don't own it yet, it simply doesn't seem to "exist".
Why am I able to buy a style that doesn't exist in the Deck Builder??4 votes -
Card not played correctly
OTJ draft, cast Discerning Peddler turn 2 and card remained on stack across several turns and never resolved. Only resolved when I clicked the stack image by accident. Have uploaded log.
1 vote -
ergonomics of the end game button
On the mobile application the "view game" button at the end of the game should be bigger and be linked to the entire top-right corner. Every time I press the button, I find myself leaving the match, rather than seeing the details.
2 votes
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