MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1640 results found
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I don't receive mythic card reward from mastery
I have never received any of my mythic rare cards from mastery at whatever level I am suppose to receive them. I noticed the last time so I made sure to watch out on this level up where I was suppose to receive it what do I do to fix this ? I paid for this reward and can't receive it
4 votes -
Duplicate Art for Ayara First of Locthwain
I wanted to use the original art for Ayara but they're both the showcase variant. I know the original is in the game but they're both coming up as showcase.
1 vote -
ICR not working for extra mastery levels
No ICRs were given for all levels past the 70 for MoM mastery.
1 vote -
Urbaza
When opening a Mythic pack from MoM - received an Urbaza special art (Mythic 3RR - 4/4: Creatures you control have haste. Creatures your opponent control enter the battlefield tapped).
The card disappeared after and does not show up when searching either.
1 vote -
Deck Builder Search Malfunction.
After the last update, the search in the deck building window (builddecker) stopped working.
In the build decker, that is, the deck building window, there is a text search string that allows you to search for the necessary cards in the card collection by keywords and tags - for example, by card name, by permanent type, by rules text (oracle), which is very convenient deck building tool. However, after the last update, searching using the search string does not return results, instead of them, filtered maps do not appear as a result, as if Oni was not found for this…
1 vote -
Can't put companion in sideboard
I attempt to put lurrus in my sideboard and arena asks if I would like to set it as my companion and I select no. I have the sideboard open when I try to add to sideboard and it still goes to main deck. I am not able to add it to my sideboard unless I am in horizontal view and drag it over
1 vote -
Not Receiving Card from Packs
I opened a March of the Machine pack and got Atraxa, Praetor's Voice (4 color mana, flying, deathtouch, vigilance, and at the beginning of your end step proliferate). I go to my decks to add it, and it is not there. I have tried searching it, including not collected cards just in case. And have tried creating a new deck. Card is nowhere to be found. Please help, as id love to put this card on my planeswalker deck.
1 vote -
Arena mobile
Bug
Na criação de deck, ao selecionar Terreno (Land) no filtro, o jogo está selecionando Batalhas (battle).
Portanto não estou conseguindo adicionar os terrenos que eu quero.
Obrigado.
2 votes -
MOM Pre Release Free Packs Won't Go Away
I entered my PreRelease code for 6 free MOM packs on Saturday morning after the prerelease. After the 18th, I got the 6 free packs, but the icon of 6 free packs w/the padlock icon and the "available after April 18th" text still appears in my Get Packs screen.
Even odder, every time I log in, it says "you got X free packs" where X is equal to the number shown last login +6 (I'm up to 24). That said, it doesn't actually give me these free packs, which is fine, because I didn't actually earn them.
Very strange.
2 votes -
Deck won't save
My new Kozilek deck won't save when I add up to 100 cards. I am not sure if the problem is with Wastes or something else. I can't save it on my Android phone, and I get the same error on the PC client. I last successfully saved with 71 cards, now I add just lands (Wastes) up to 100 cards and when I try to save it always give me the error "Network Error. Unable to update deck. Please try again later". Also when I try to search for Wastes in the PC client, it crashes.
5 votes -
Cosmetic Jinnie Fay does not have cosmetic tokens
Can someone fix the cosmetic tokens for Jinnie Fay. I want cool looking cats :)
1 vote -
Searching for card by name leads to immediate freeze requiring force quit on Mac
I can filter for cards using the filter, but if I type a single character into the search bar, the program freezes, CPU use goes to 100% and I have to force quit the app and relaunch it. This has been an ongoing issue for the last 5 or so updates.
3 votes -
Decks with Liberator, Urza's Battlethopter as commander cannot be saved
I built a Liberator, Urza's Battlethopter deck for Historic Brawl, using only colorless cards and Wastes. I tried to save it but could not. When I tried saving the same pile of 99 cards with a random mono-colored commander, it worked fine. Saving the deck with no commander, I get a warning that the deck is not legal, but no error. Clearly the battlethopter is the issue here.
EDIT: Using a different colorless commander causes the same issue.
6 votes -
Can’t add basics on mobile after playing games?
See attached. Somehow I could not figure out how to add a basic plains to my deck and I use the software a lot…
Then I went to report this issue and it said I couldn’t… but didn’t tell me why? I actually do UX/UI work on a consulting basis. Maybe think about enlisting me to help smooth out your customer experience :)
2 votes -
Eater of virtue, Revealing Eye
I transformed my 'Concealing Curtains' into 'Revealing Eye' then attached 'Eater Of Virtue' to it. When It was killed, the Menace ability should have added to Eater Of Virtue, and it did not.
1 vote -
MacOS - MTGA crashes when accessing Decks
Whenever I try to access the Deck tab, or edit a deck through the home/play menu - the game crashes. This only started occurring after the latest LOTR drop / update.
I wish I could share a screen shot but I don't know how to take a screen shot of a crash because the application closes itself.
1 vote -
Can’t add basic lands to multicolored alchemy deck
While building a multicolored deck, I lost the ability to add basic lands or search for basic lands. They initially automatically added when I input my first creature but after deleting those to input lands manually, I cannot seem to be able to add any basic lands.
Thanks!
2 votes -
cards from MoM pack with a special design does not appear in the collection
PC Arena - cards with a special design from MoM packs do not appear in the collection
1 vote -
Battles broke the game
Battles sometimes remain in exile and don’t return to the battlefield for no reason. This made me lose a draft. Battles have also taken the land slot in deck creation. I can’t acces lands in deck creation when you click the proper icon you get battles. I’m on iOS. Cards sometimes disappear from my inventory
2 votes -
シールド
シールドのデッキ編集にて、土地の検索がバトルを表示されるバグのせいで基本土地が探せないため一度デッキ決定すると他の色に変えることができません。
不便なので改善を求めます。2 votes
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