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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1616 results found

  1. 先程のパックで手に入れたのに、どこにもそのカードがない件について

    パックで当てたカードがどこのライブラリーで確認しても見当たらないです。
    ちなみに当てたカードは添付したものになります。(スクショを撮ってなかったので、ウェブサイトから拾ってきたものになります。)
    こちらはログから確認で手に入れた証拠など見ていただくことは可能でしょうか?
    よろしくお願い致します。

    1 vote

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  2. The aspect ratio of illustrations

    The aspect ratio of illustrations Fiery Impulse and Sejiri Shelter is different from the paper version.

    2 votes

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  3. Played against Illegal legacy deck in historic

    Hi,

    I just played against an illegal deck in historic. It contained every single atrocious legacy cards like Mox Sapphire, Black Lotus and Ancestral Recall.

    2 votes

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  4. ho aperto un pacchetto ma è crashato e non ho ne il pacchetto ne le carte nuove

    ho aperto un pacchetto ma è crashato e non ho ne il pacchetto ne le carte nuove

    1 vote

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  5. Reward dissapearing

    Got one rare card as daily reward, checked it as I got it, got to 3 copies on collection. Closed the app and went off for a while.
    Hours later checked to make a deck with said card and it only appears twice.

    1 vote

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  6. Lands Not Loading

    Lands from Kamigawa are not loading properly since the patch. I have attached the image I am getting for all of my lands.

    22 votes

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  7. Wildcards needed to complete deck shows wrong amount

    For some reason the counter that tells you how many wildcards you need only takes into account maindeck and Bo1 sideboard cards. This is an issue with imported decks where you might think you have enough but you actually don't. I almost made the mistake of opening packs to get the wildcards to complete a deck because I thought I was only missing a couple whereas the truth of the matter is I'm missing 7 instead of 3. Please fix this

    2 votes

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  8. Received 20 Gem Reward instead of Rare/Mythic, Clearly do not have all rares in Kaldheim

    Bought a pack of Kaldheim and received a 20 Gem Reward instead of Rare/Mythic. I do not have all rares in Kaldheim.

    Furthermore, this problem appears to exist all over this forum with no official responses. This bug report system is not seeming effective, my search produced 1600 results, I "voted" and commented on some but I'm not sifting through that many bug reports to find the one with the most votes. I don't know how you expect this system to be functional and useful as it is unless it's just a place for pacifying complaints that you will never…

    1 vote

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  9. Infected basic lands look distorded

    The infected lands from ONE are no longer borderless and show a distorted art

    2 votes

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  10. New land Types

    SNOW
    We already have snow and snow covered lands...
    still it would be nice to see them come back periodically.
    Even if just repeats of the origionals..
    a classic back in a tournament?

    DESERT
    There are tons of desert type landscapes and biomes here in real life on earth. We should have a bit more options than the few deserts that exist in game.
    Perhaps some lands could have "desert" added to the land type?
    Desert is the opposite of snow covered lands.
    The land can be a desert, or snow covered not both. each has protection from being turned…

    1 vote

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  11. Phyrexian Obliterator CARD STYLE deal is not working...

    I purchased the daily deal for the card style upgrade in the store. The card style does not show up for me. The system will allow me to pay 6000 gold and get it again, but I already paid for it through the daily deals price.

    Can I please get it? Or can someone lead me to a resolution?

    Thanks.

    2 votes

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  12. enlarged cards cut off

    When I hover over cards in my collection while deck building, crafting or opening packs, the enlarged version is cut off making the card unreadable.

    3 votes

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  13. pack

    I received a pack from mastery but I cannot find it in the Packs sections.

    1 vote

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  14. Decathlon 10 - On the edge

    I used a bunch of wildcards for the Decathlon 10 event on the Edge event for BRO, and they're showing as not legal.

    Not sure what to do? It states that BRO, DMU and SNC are the only sets legal for the event.

    4 votes

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  15. 1 vote

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  16. Abiding grace is in the game but I am unable to search it

    Unable to search for the card "Abiding Grace"

    2 votes

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  17. Inquisition of Kozilek does not appear in card search ever for any deckbuilding with any number of filters for not owned / owned, search etc

    IOK never appears for me after searching to add in deck building or collection. I can filter by 1 black pip and sorcery of kozilek or inquisition and it never appears with or without owned and not owned filter. People cast it against me all the time so I know it’s legal and on MTG Arena but I cannot access my copies or get a option to craft them so I can add to decks.

    1 vote

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  18. Wildcards not displaying properly

    My wildcards show that I have one rare wildcard, and no mythic rares. I actually have zero rare wildcards (trying to use one tells me I have none) and I know I should have one or two mythic rare wildcards.

    1 vote

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  19. Luminarch Aspirant in Historic not nerfed anymore?

    Just played against a humans deck in historic BO3 and saw they are using the un-nerfed Luminarch Aspirant instead of the nerfed version, was there an update that reverted the Luminarch Aspirant change from gaining +1+1 counters EOT to beginning of combat? Also the unnerfed version is there in my collections as well when I selected historic

    1 vote

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  20. mythic card reward

    My mythic card reward was an uncommon. is this normal?

    3 votes

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