MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1694 results found
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Error Game - They don't give me the tutorial decks
Game is not saving new decks.
When you click in complete, nothing happens.
1 vote -
Goblin charlbercher
Can anyone explain it how this unfair card can be so easily played and win ?
Reading the info of the card it’s impossible that two times over two I get 50 damages in a row both times…
It say look at ur deck until u find a land …it’s a bug ?1 vote -
Auto pick bug: next pick was picked automatically when dragging card to draft deck
Reproducing:
On the last pick of pack one, I tried to drag the card into my sideboard. While dragging, the timer ran out. Then, it auto-picked the first pick of pack two without me even being able to look at the cards (I think they flashed for a split second, but it auto-drafted a random card for the P2P1).I am using Mac
The expectation should be that this only picks last pick of pack one instead of picking the next card for me as well.
No screenshots unfortunately.
1 vote -
Abuse of game mechanics
Hello, I would like to tell you about an unpleasant experience. A certain player under the nickname CBT, in the Historical game mode, collecting a deck entirely of cards that add cards and in conjunction with the artifact Ivory Tower. I think this combination does not give 90 percent of the players any chance to win. Which just seems like bullying and harassment. Which in addition looks like abuse, way to get easy wins. It left a negative impression that any player can use this combination.
1 vote -
1 vote
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Card Sleeves
I just bought the Transformer Sleeves this morning in game after purchasing gems in the store. When the entire transaction was done I went to look at the sleeves and noticed that at least 4 of them aren't working properly. It will only show the one portion of the sleeve. I've tried a few things to see if it would help resolve this but nothing has worked so far.
1 vote -
When I am in deck building the cards shown on the right lose their artwork.
When I am in deck building the cards shown on the right lose their artwork.
1 vote -
Crafted companion (Obosh) while in companion slot and card appears in collection but not usable in deck
TLDR: crafting card while it's in your companion slot in deckbuilding results in the card being in your collection but not being able to put it in your deck
I didn't have Obosh, the Preypiercer but crafted it while it was in the companion slot of a deck that I was theorycrafting. When I go to save the deck, it says "Invalid Deck: Deck contains cards not in your collection." even though Obosh is visibly in my collection now.
This used up one of my rare wild-cards, but Obosh is not in my collection?
1 vote -
Bug
Not getting reward from mastery pass after getting 1k experience as a Holiday gift.
1 vote -
Display bug: Planeswalker loyalty arrows displaying on card placed over it during deckbuilding
See uploaded image -- Chandra's arrows are displaying through the Torbran card (and the same happened with Siege-Gang Commander on top of Chandra)
1 vote -
UIの不具合
デッキ編集画面時におけるカード表示がおかしくなる場合がある
環境：PC
OS：Windows11
グラフィックボード：NVIDIA GeForce RTX 30501 vote -
A USE FOR COMMON & UNCOMMON WILDCARDS (EXCHANGE FOR RARE OR MYTHIC)
Dear Magicians,
Since the very beginning of the game, I accumulate common and uncommon wildcards. I have almost no use for them. Why not allow to exchange these wildcards for rare and mythic wildcards. For example:
200 common cards = 1 rare
100 uncommon = 1 rare
400 common = 1 mythic
200 uncommon = 1 mythicI hope you will consider this idea.
Thank you.Julien
1 vote -
Card missing
About 20 to 30 minutes ago I opened six packs that I found in a message from wizard. There's a bunch of new cards in them for alchemy Brothers. One of the cards that caught my eye was called (titanium angel) but I couldn't find it in my collection. So I looked it up on your website and I guess it's called (Platinum angel). But the card I got looked a little different and had a light brown border instead of gray. I was going to try it out in a deck but I can't find it my collection anywhere…
1 vote -
After many failed attempts to login, i was forced to do color challenges and lost gold and wildcards
I tried to login from my computed, and the game crashed multiple times while attempting to do so. Later, I tried to login as well from another computer and mobile phone, without success.
After many attempts, i was able to login from my devices, but I was forced to do the color challenges again. When I finished the color challenges, Inoticed I was missing gold (10k) and several wildcards from different rarities.
I have no idea how this could have happened, and how can i get my WC/gold back...1 vote -
Network Error - Unable to Update Deck. Try Again Later
I bought the explorer anthology just to build Kozilek Historic Brawl. I've tried since last night to create it and all I get is "Network Error- Unable to Update Deck. Try Again Later" I'm sooooooo frustrated please resolve lol I took the day off to play it and can't do anything =/
1 vote -
in the deck builder
whenever i go into my decks to make a change the card list while vertical is all wonky
1 vote -
荒地を入れたデッキを登録するとエラーになりデッキを作れない
ヒストリックブロールで荒地を入れたコジレックのデッキを作ろうとしたが、必ずエラーになり、デッキを作成できない
荒地が表示からなくなったり出たりする1 vote -
Card not added to collection
I just opened a pack of BRO and got a Mishra's command in it with a little "first" Icon on top of it. I found that curious because I drafted one a few days earlier so I checked my collection after opening and there was still only one command even though I'm suppose to own two
1 vote -
BO3 Ranked Explorer Wildcard lockout
After not being able to join BO3 Ranked Explorer because of two unredeemed eldrazi displacers in my sb I then redeemed them. However I am still unable to join the queue. The client will allow me to join BO1, but not BO3. My deck displays the wildcard eligibility error when I select BO3 but not BO1. I am on IOS
1 vote -
「大いなる歪み、コジレック」を統率者に指定しようとすると保存できない
大いなる歪み、コジレックを統率者に指定している場合、ネットワークエラーとなり、更新できない。コジレックを外したり、他のカードを指定している場合は更新できる。
追記:コジレックを統率者にしている場合ではなく、荒地をデッキリストに登録した場合に発生する模様。
1 vote
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