MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1687 results found
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Nahiri, the Harbinger Booster Bug
I was happy to have a Nahiri, the Harbinger in a booster pack and wanted to put it in a deck immediately after opening the booster pack. But in my decks/collection section the card didn't show up anymore. I looked through different formats, but the card seems to be gone. Can you help me?
1 vote -
Cards in collection only, can't construct
I want to construct a new deck with my Bruna and Gisela deck. I can't find the cards in the deck construction area,but I can see them in my collection. I go and press the add deck button to construct and the cards I have won/bought from the new set are not there.
1 vote -
Duplicate Protection suddenly not working in BRO
This began happening the first weekend in December. When opening BRO packs, I am receiving rare cards in packs that I already own 4 copies of. I am not receiving gems, and I do not have the complete BRO Rare set. I don’t think I have access to any logs that would help troubleshoot this unfortunately.
2 votes -
I cant see uncollected/ collected cards
I picked uncollected and nothing showed up. It worked 2days ago and now it wont let me see any cards that are uncollected or collected from New Capenna to Midnight Innistrad. Im playing on android
1 vote -
Retro Artifacts not copy protected
Twice I have received gems while opening a pack from Retro Artifacts when I am not even close to completing the set. Attached are images of the gems received and of my collection.
2 votes -
Collection - Text Filter
I typed in “can’t be countered” in the text filter and the search parameters will not recognize the wording even though there are cards such as “dovin’s veto” that has that exact wording but the search can not find it even though there are cards there that say that
1 vote -
Wrong pet showing
If I choose the Peaceful Pup pet for a deck (using the deck editing tool, since Pup is not my Default Pet) the game will actually show Hunter's Hound instead of what I chose.
12 votes -
impossible de charger la collection
bonjour à toute l'équipe, depuis aujourd'hui magic se charge sur PC windows 10 le logiciel se lance. et j'ai ce message d'erreur "impossible de charger la collection" que puis je faire ? d'ou vient le problème ?
1 vote -
Banned cards
Why did you create such a broken set? This phryexia ******** is zero fun. Obliterate? Sacrifice all your lands? Rot priest? Any targeting and it's poison counters? This set sucks *. You just made me so bitter at this game. If it weren't free I'd be done. I definitely refuse to buy any product from you, physical or otherwise. * your scams
1 vote -
Not getting at least two Brothers War cards from golden packs
I opened a few golden packs and noticed that I did not get at least two cards from the Brothers War set. I did not complete the set, so I don't have all the rares or all the mythics.
3 votes -
Bosques das margens cortantes bug
Bem a descrição no terreno diz que o terreno entra virado, exeto se houver outros dois terrenos sobre seu controle, mas isso não esta acontecendo ele entra norma e soma mana imediatamente ou entrar, mesmo quando é o primeiro terreno na mesa.
1 vote -
search function bug
I tried to select the end of the semester with Silverquill's silence, but I searched by semester, but it didn't come up.
I tried to enter in English, but it didn't come up when I searched with s, so I changed it back to Japanese and searched with gaga, but it came up, but I think there's a problem with the search function.
I searched using the input screen that appeared when I put Silver Quill's Mouth Seal on the field.
1 vote -
I cannot search for cards
I want to make a deck. I do not want to have to scroll through every single card because using the search function constantly crashes the game.
In fact this game crashes alot, and goes slow always.
1 vote -
Remove Historic Cards From Brothers War Digital Packs
Don't foist your historic cards on my when I purchase packs from your Brothers War Set. I am not interested in the historic format, and digital cards in a format I have no interest in have no value to me. It is frustrating and a disincentive to purchase packs on MTGA.
With physical packs I can understand as those cards still have a value and can be sold/traded. However in the digital format, there is no inherent value to the cards if I am not interested in the format. It is frustrating, and off putting that I invest my money…1 vote -
while opening my draft packs, i got gems for a mythic card retro artifact while they should be duplicate protected.
as title suggested, i was opening my qd boosters and opened a 5th duplicate of presumably mox amber (only retro artefact i drafted 4 already) that's why i got 20 gems. This is ********, since opening packs should always give yu duplicate protection, otherwise what was the point of drafting all those unplayable limited mox ambers? the purpose was to not open them in any boosters ffs. Idk, should i open a ticket about this? help a poor soul out please.
First image is the oneped bro pack, second is the evidence that i don't own 4 of al the…
3 votes -
Not receiving wildcards from booster packs!
Still acquiring all forms of rare cards instead of getting wildcards for already having 4 of in my collection. Last 24hrs 2 uncommon and 1 rare I've noticed atleast.
1 vote -
Collection shows wrong cards missing
I'm currently missing 3 cards from Ravnica Allegiance, yet the profile shows this as my collection.
Not only that, when I opened a pack that I got from the meta challenge, I got 40 gems instead of another The Haunt of Hightower.
1 vote -
Praetor Concept Art Bug
I purchased the bundle but it won’t let me choose the art?
1 vote -
Collection button on Profile not working
In the Profile tab of the game's client, after clicking Set Collection there's a button that says Collection that doesn't work. It doesn't take you to your collection or anything else, I assume it's bugged. Minor issue, but still! I'll have a video attached showing the bug, cheers and take care!(:
1 vote -
despark
Japanese art Despark cannot be added to decks.
I recently purchased the Japanese art Despark, and it cannot be added to decks. When you try to add it through the Deckbuilder, it adds the default version instead. I tried with other cards, e.g. Return to Nature, and the bug seems to be specific to Despark.
1 vote
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