MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1719 results found
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mtga crashed when I opened the third of my packs from march of the machines. I do not have the cards and the pack is now gone
mtga crashed when I opened the third of my packs from march of the machines. I do not have the cards and the pack is now gone
1 vote -
Bonus version of Lier, Disciple of the Drowned non-existent
Bonus version of Lier, Disciple of the Drowned does not appear in collection or in alternate styles. Does this card actually exist, as crafting it implies that it should be?
1 vote -
1 vote
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Deck Disappears After Confirming.
In the Premier Draft "Phyrexia: Perfect Unity"
As the title suggests, if you confirm the deck after picking, an error will occur and you will encounter a bug where the deck disappears.
1 vote -
Make draftable cards searchable
It would be very helpful if the cards from other cards' drafting spellbooks were searchable in the card collection. I was very confused (albeit somewhat my fault for not paying close enough attention) when I played against someone who had a Contagion Engine on the battlefield, which I had not seen in the game before. I was excited to try playing with it but was unable to find it when searching for that card name in the collection.
1 vote -
Bug
I have a historic deck that will no longer allow me remove cards from the Sideboard. When I view the Sideboard the number is red. which usually indicates and error, but I can't seem to find it. I included a capture log and a screenshot. This is on PC
1 vote -
group card
Want to be able to group cards into different custom groups. especially to have that option at the opening of packs location
1 vote -
Being Able to access lists in different Languages
One is unable to Import decklists in a different language. Is it possible to streamline this for Arena users?
A friend, who plays in german, send me his Import file, that is in German, and I am unable to Import it without changing my InGame Language1 vote -
karn living legacy brawl deck
i try to make a brawl deck with karn living legacy in commander but i don't know why the deck don't update when i use finish, but i can make deck with a commander with a color and i just have this issu with a corlorless commander.
please help me .3 votes -
Ulamog error
Ulamog network error, Everytime is try to make Ulamog, ceaseless hunger the commander for my historic brawl deck i get a network error
3 votes -
Reward cards not staying in the collection
It appears that sometimes, card rewarded when wining games do not stay in my collection. first time, it happened with Black Market Tycoon from New Capenna, and now, it appears that the last card I can't find no more in my collection is All will be one from the set with the same name.
Am I the only one for whom this kind of things happens? I am now keeping track of what rares and mythics I win to avoid becoming crazy thinking I won cards that do not stay in my collection.1 vote -
I write that I will block that week, but the blocked code does not work for several days now
I write that I will block that week, but the blocked code does not work for several days now
1 vote -
Deckbuilder Card Search Function
Is there any way you can increase the speed in which the Card Search function returns results in the Deck Builder?
The first time I search for a card with a particular word in it, it takes about a minute or so before Arena returns any results. After that, it seems to work very quickly. Is there any explanation for this?
8 votes -
Phyrexian Arena Card Cosmetic Issue
I have used a rare wildcard to craft Phyrexian Arena by "Carl Critchlow" in the past. I've purchased the cosmetic of the new all will be one Phyrexian Arena card. I can not use the new cosmetic on my phyrexian arena card. I can use cosmetics I own from the reprints of previous sets. This issue only occurs in Phyrexian Arena card that I own. Please help, I do not want to waste wildcard on a card that I already crafted myself. Thank you.
1 vote -
Didn't receive mythic mastery level 64 reward
Didn't receive mythic mastery level 64 reward. Checked collection after and nothing was there as receiving the reward.
12 votes -
Miscalculation of wildcard
When in the deck preview page, the wildcard need to complete a deck doesn't show the non-BRO cards in the sideboard. They will be shown only when you click the "craft all" button. This happen only whe a deck is imported
3 votes -
Oracle of the Alpha Art Style not applying
I purchased the card style/avatar package and the card style does not show in game. In my deck it shows as the old border but when played in game it does not. I made a new deck to make sure it wasn't just an issue with one deck, I also tried turning off the style and turning it back on but neither worked.
3 votes -
The Brother's War: 20 gem card in place of a rare when collection still incomplete.
I received a 20 gem card in place of a rare in my last two TBW packs. I am still missing 3 copies of 5 different rare cards, so my collection is 15 cards short of having all rares. Pretty annoying since I don't want to use 15 gold wild cards to complete the collection but it doesn't seem like I can buy packs to get the cards I'm missing.
2 votes -
Katilda, Dawnheart Prime Alternate Art is Blank
The text box on the alternate art version of Katilda, Dawnheart Prime appears as blank in MTG Arena
3 votes -
Key word search not filtering results in collection.
Key word search is not filtering cards without keyword.
Ex. search [Land] and it will not filter out cards without the searched term.3 votes
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