MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1618 results found
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CARDS DISAPPEARED
Hi, after many months i'm back on this game and i've noticed that a lot of my old cards have been disappered! Anyone can tell me how its happened? Especially cards from my old control decks but in general i ve lost a lot of cards!!!
15 votes -
I can't see Side board cards on Decks page.
I can't see Side board cards on Decks page.
So I can't construct decks.
When I picked a card from Sideboardtab, one after another other Sideboard card pop up.
I want to buil deck soon.
please.14 votes -
No ICR reward for MOM mastery pass level 71+
I didn't seem to be receiving my ICRs for levels past 71 of the MOM mastery pass so for my most recent level (78) I tracked everything. I can say with certainty that my vault progress did not go up, no card showed in my collection, no gems were added to my account and I am still missing the same number of cards to have a full collection of every standard legal set. The only possible outcome is that I did not receive a card.
14 votes -
Bug with selecting land cards
On MGTA Mobile, theres a bug when attempting to select land cards, it’s not allowing, shows siege cards instead
14 votes -
import
日本語を使用するとインポートでデッキ作成が出来ません。英語にするとデッキ作成が出来ます。
既存のデッキをエクスポートしても出来ないので、修正お願い致します。14 votes -
Cards not found in collection
Hi, I spent several wildcards to build a deck to play the Baldurs Gate Constructed event, the cards are showing up as having 2 available of each, Earthquake dragon and Monster Manual, however when I try to build the deck I get an error message that the cards are not in my collection. I also spent wildcards for Miirym and Korlessa, but those cards seem to work fine? Hoping I can get my wildcards back, or the cards added to my collection. Thanks!
14 votes -
14 votes
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Mythic card reward not received
I did not receive two mythic card rewards on my mastery track. I checked my collection to see if I received a card since I did not get a reward animation and there was no evidence of a new card. This happens way too much and needs to be fixed.
14 votes -
Cannot Add to Decks
The "Add to Decks" button does not work in several event pages.
14 votes -
No vault progress
I cant find my vault progress even when searching for it in the log. I remember opening it once a long time ago maybe when i was beta testing but I forgot about it since then and have never opened another one...
14 votes -
wasted wild cards
i used 3 mythic wild cards and a rare but it didn't craft the cards
14 votes -
Matched against a Historic deck in the Play queue
Yesterday I was matched against a historic deck while playing my standard deck in the Play queue.
14 votes -
Sideboard not showing
My sideboards are not being shown in their entirety in the deck builder
13 votes -
All cards opened from packs (Ixalan specifically) are marked as “First”
On iOS. When opening new packs from the purchased 50 pack bundle, every single card is marked as First. I was opening 10 packs at a time, but had the same experience when I shifted to opening 1 pack at a time. Every single card was marked First
13 votes -
Golden Pack Incorrect Contents
I recently opened a Golden Pack but it had a card that shouldn't be there, namely the LTR card Isildur's Fateful Strike in the attached screenshot. The arena website says that golden packs should only contain cards from the most recent set and standard legal sets, neither of which is Isildur's Fateful Strike.
Platform: Android
I would expect there to not be any LTR cards in the golden packs.
Steps taken: Opened a golden pack after Wilds of Eldraine released.Please let me know if there is anything else I can do to help with this reporting.
13 votes -
Bug with the deck building/editing
When I was trying to rebuild a deck on my Mtga on my andriod device I noticed that when I went to click on the land icon the filter would turn on the filter for battle siege cards and no matter how many times I turned the filter off it comes on every time I clicked on the land icon.
13 votes -
Can't search for lands
Can't search for lands, just brings up Battles. Good jobs guys.
13 votes -
missing land
I've reset my filters and can't find a specific land art no matter what I do? I'm simply looking for a basic land but with a different style and it's missing along with many others. The other lands in my deck are this style because I started the deck before an apparent update that broke this.
13 votes -
Band paradox engine
Paradox engine why isn't it banned it's not fun and about to quit cuz I keep on running into at least get the players who running it in their own games cuz I know you can do that cuz I play next that if I play a certain Commander I'm only playing against the same three decks at least band paradox engine it's getting not fun
13 votes -
Opened pack gave 20 gem reward instead or rare/mythic
Opened a KHM pack and received 20 gems even while I had numerous missing rares/mythics in this set
13 votes
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