MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2469 results found
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Bug on Quick draft WOE
I finished picking up the cards from the WOE quick draft and, already in the first match, no cards appeared for me or my opponent. The snow of the scenery kept falling, but nothing happened.
1 vote -
Possibly glitch with mail
I had a strange error occur during the 'trouble on tuesday' issues where I lost access to all events. I reported the bug and its gone now, but now the "apology" mail for the draft tokens and 2000 exp keeps coming to me. At first I thought it might be compensation for my trouble, since I drafted heavily prior to the issue. At this point I believe I've been overcompensated and I don't want to exploit a glitch and get in trouble, so I'm reporting it here.
2 votes -
I lost connection in the middle of a draft and took one game away from the 3 attempts
I lost my PC's internet connection in the middle of a traditional draft game (first of 3 games attempts). I regained connection and entered the game again without problems but when I finished the game I realized that it took away one game from my 3 attempts.
When I recovered the connection it was through another router (I think this may be important because another public IP was assigned to me).
Another important point was that when, recovering the game in the nervous state, I accidentally started the game mtga.exe twice and then closed one of the windows
Please help…
1 vote -
2 votes
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GOLD
Gold for weekly not being added this is the 3rd week of not getting it and its getting ridiculous that i miss out on 3k in gold every week now.
0 votes -
winning after one game in The Arena Open - Day 1 Traditional
I am playing The Arena Open- Day 1 Traditional 112523 and I have noticed that 1-2 of my matches at 10:15 pm most recently, after winning the first game, I click the view battlefield button to review cards, and then from there click the leave match button and I'm taken back to the traditional event landing page with an additional win without needing to play my next match. I did not see who my oppponents were but they might have unfairly lost these matches. I would concede my points to them if needed. I am not sure if…
1 vote -
draft
I keep getting free draft tokens for the pardon goblin news item, send help.
2 votes -
oops
I received the "oops! Pardon the Goblins" Free token twice. Once yesterday on my Phone, once today on the PC
2 votes -
Cube with one player's collection
You should let one player own a cube and let their friends draft from it.
This will increase the player base because it allows one passionate player to pull their semi passionate friends into the game.
I would pay $200 upfront to make a cube and pay $100 annually to upkeep it.
My friends say they would pay $70 as well.
Long distance gaming friends would love to recreate the local cube experience.
2 votes -
auto resolve all
I casted "Malamet Battle Glyph" targeting one of my creatures and one from my opponent. He responded with "Acrobatic leap". I clicked the RESOLVE button to let the Acrobatic leap resolve, then I wanted to cast "staggering size".
The game auto-resolved all spells, so my creature died and i lost the game.
Please check the logfile if I really clicked RESOLVE or RESOLVE ALL, then it would be my mistake.1 vote -
Lost Caverns of Ixalan Sealed BO1 description incorrect
This is the first time in a while since I last played arena sealed format. In the description, it clearly states that it is a Bo3 format, meanwhile I have just played a match with no second game following the first one or an option to use to sideboard. I think this is a bug and I am reporting in. I am sending you a screen shot after the first game I have played.
1 vote -
Bug on quick draft Ixalan
My Lodestone needle did not craftwed with my map token. It cost me the match. I want my gems back
1 vote -
Festival of Ixlan - no decks to chose from
Festival of Ixlan Story Decks - has no decks I can choose from to submit.
1 vote -
Thousand Moon Smithy being destroyed also destroyed the golem it created.
During LCI quick draft I had a transformed Thousand Moon Smithy on the battlefield, and one golem token. Opponent played Over the Edge, choosing to destroy target artifact and targeted Barrack of the Thousand. Effect resolved and land was destroyed, and at the same time the golem token I had on the field disappeared from the battlefield.
1 vote -
Flywheel Racer Bug
Hi,
I was doing a draft of MOM, but there was a bug with the card Flywheel Racer, preventing me from tapping it for mana. This caused me to lose some games as well as generally not give me a good time.
I'd like to ask for a reimbursement of 1500 gems so I can give it another go.4 votes -
I cannot delete my old mails from mailbox
I logged into my account and checked my mailbox on September 22/2023 and I cannot delete old mails
2 votes -
Draft Crashed
Draft Crashed in the middle of Pack one on 9/20/23. The draft was a giant mess.
1 vote -
Game hung
Playing starter deck and game hung. Stuck at the same screen for 5+ minutes. Close game I was winning, but no countdowns or any other player activity. Contacting server happened twice just before this.
1 vote -
WIlds of eldraine Quick Draft crashed and can’t play any match
WIlds of eldraine Quick Draft crashed and can’t play any match. I lost 5,000G to join Quick Draft and progress of Quick Draft. I can’t join any match.
1 vote -
Premier Draft - Locked out
I'm in the middle of my Premier Draft Event and now I'm locked out and unable to play. Requesting refund.
2 votes
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