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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2471 results found

  1. Mad Science Event Feedback

    I play Arena every day. I say this so you know that I'm invested and that I'm honestly trying to help see the game be the best it can be.

    With that in mind, I'm begging you, please stop locking exclusive rewards (alternate arts in this case) behind such narrowly-designed, pay-to-enter events. I'm fine paying the entry fee, even multiple times, to earn said exclusives, and I don't even have a problem with narrowly-designed events, but when the design leads to EVERY SINGLE DECK being a single playstyle (or slight modifications of said playstyle to react TO said playstyle), it…

    1 vote

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  2. 2021.12.10.652.904583

    2021.12.10.652.904583

    EN MODE DRAFT NOCE ECARLATE
    plus rien de s'affiche les carte n'arrivent plus juste après une "en attente de synchronisation" pourtant aucun problème de wifi ou autre
    en utilisant un jeton gratuit (donc perdu)
    sur mac

    1 vote

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  3. momir reward

    He jugado el evento momir y las dos cartas raras conseguidas en el evento, han sido kazandu mamut y vanishing verse, ambas cartas ya las tenía con cuatro copias cada una. No debería darme otras cartas que no tenga? Ya bastante es que tenga 8 thalia, las cuatro de historic y las cuatro de crimsom vow, para que encima ahora falle, entre otras cosas, también la protección de cuarta copia en los eventos. Solución?

    1 vote

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  4. 1 vote

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  5. "Havre sans visage" transformé en ange conserve la capacité acquise malgré la fin de tour !

    Terrain "Havre sans visage" transformé en ange conserve la capacité acquise "de "vous ne pouvez pas perdre la partie" malgré la fin de tour et que ce n'est plus un ange !

    1 vote

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  6. No gems on 4th rares in cube drafts

    I have been Playing a fair amount of cute draft, and I've begun to notice that all of the rares I open even if they are the 5th copy of a card have failed to give me gems. And when on my last couple of drafts I opened a 5th copy of the fabled passage which I know for sure I already have 4 Copies of.

    1 vote

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  7. 書庫のカギのドラフト中フリーズ

    書庫のカギドラフト中に戦場を見る→情報を見るで
    情報が見えなくなる+選択不能になり時間オーバー

    1 vote

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  8. Woe Strider Cube event loss

    I was in a cube event down to 1 life, activated my woe strider end of turn and it killed me? Didn't lose life, still at 1, I just lost the game.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  9. Draft

    Acabei de jogar um draft e minha premiação não foi entregue. fiquei sem minhas gemas, boosters e um prejuízo enorme. espero ter o reembolso das minhas gemas ou paro de jogar o MTG Arena.

    1 vote

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  10. Desafio blanco

    No puedo hacer la última etapa del desafío de mazo blanco. Arroja un error desde hace 1 día

    1 vote

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  11. Should win, the fight was continued

    Hi team,
    How you can see on the screenshot I should win this battle on standard event.
    But the game considered I loose, can you rectify this please?

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  12. opponet gain double life

    My opponent gains double life when he sacrifice a blood token and gain 2 life with gluttonous guest, or gain 2 life when use Travelin Minister.
    I've lost the Draft Event for this bug

    1 vote

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  13. 1 vote

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  14. Decathlon finals timing of ending midday sunday

    The problem I had was my fault for not reading and recognizing the decathlon finals ended midday Sunday. But the fact that as a product I had one Decathlon Token that is not just a buy in event Token left and nothing comes of it leaves a bad feeling to the product that is MTG Arena.

    Also, at the end of the event, there was no buffering; it closed the event and put the prizes in my inventory with no indication what I received or if I received the correct prizes.

    1 vote

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  15. In the Arena Dechatlon finales I used blood to bones to sacrifice my gutterbones but the program didn’t let me click on it making me lose.

    In the Arena Dechatlon finales I used blood to bones to sacrifice my gutterbones but the program didn’t let me click on it making me lose the game and at the end, the event.

    1 vote

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  16. Strixhaven Quick Draft Rewards Not Given

    Hi, I just completed a Quick Draft for Strixhaven and my first win was not counted to my final reward nor for my Daily Win Rewards. I lost out on 100 gems plus at least 250 gold.

    1 vote

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  17. Decathlon 10 wins prize not showing

    Hello,

    I won 10 Deca events and had the 10 tokens in my client for a while. I haven’t received a qualifier token(or any information about getting to the qualifier) now when you changed my 10 tokens to the 3 cube entry tokens.
    Is it a bug or just poor communication?

    Thanks!

    1 vote

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  18. L’or gagné n’est plus comptabilisé?

    Cela fait plusieurs fois que l’or remporté lors des victoires ou lors de la réalisation des missions quotidiennes n’est plus comptabilisé?
    Merçi de vérifier ce point…..si vous ne savez pas gérer l’or virtuel, comment vous y prenez vous si on paye en argent réel?

    1 vote

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  19. Acquisition Expert didn't trigger

    Acquisition expert didn't trigger. Cast it twice, nothing happend... lost the the match because of it...

    1 vote

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  20. 1 vote

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