MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9370 results found
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Trying to login but says timeout
I’ve been trying to login and it keeps saying timeout every single time.
13 votes -
Sealed Draft
I was playing the sealed and the servers stopped working, I was going to start streaming right now.
4 votes -
Final Fantasy Missing altogether
I have been playing for the last 2 hours (mostly sealed) Final Fantasy - I purchased all the avatars, emotes, I had the prelreases purchased and bought MORE packs. All of a sudden its all GONE. Please fix!
3 votes -
Final fantasy packs gone. Golden pack gave no ff.
47 of my fin packs disappeared and i opened one of my golden packs and got no fin cards. Searching for them and they don't show up.
3 votes -
Draft stop working and I lost my draft token.
Can I get a now draft token?
3 votes -
Crash sealed final fantasy
I was playing a sealed final fantasy game, lost two games and after my 4th win, game crashed and I have not been able to continue the event, I lost all :(
8 votes -
Kicked from FIN Premium draft
I was kicked from my Premium FIN draft and am unable to log back in.
9 votes -
Final Fantasy IX avatar(s)
Final Fantasy IX is missing from the roster of purchasable avatars of FF heroes and villains (Stiltzkin is cute, but not a main hero or villain), and this is glaring next to the otherwise plentiful cast available from other FF titles. Please add Zidane, Garnet and/or Kuja to the list.
2 votes -
Game Crash During Premier Draft after use "vincent's limit break" – Request for Compensation
I experienced a recurring issue while playing my Final Fantasy Premier Draft. After using the card "Vincent's Limit Break", the game (MTGA) crashed and closed on its own. This happened twice during the same event.
The first time, I was able to relaunch the game and resume the match without any major issues.
The second time, however, upon reopening MTGA, the match had already ended and was counted as a loss.
If this had occurred in a casual match, I wouldn’t be concerned. But since this was a paid event (even if only with gold or gems), this unintended loss…
8 votes -
Profile shows missing colorless uncommon from Tarkir, but when i filter for it in collection, nothing shows up
I am missing exactly 1 card from the set according to profile, but when I go to collection and check Tarkir and not collected, nothing shows up. As a completionist, it's driving me a little batty! What card am I missing?
3 votes -
Game is rigged
This game is clearly rigged. The more money you give them the more benefit you receive in games. If you stay free to play your draws in-game are calculated to benefit your opponent.
5 votes -
Game is rigged
This game is clearly rigged. The more money you give them the more benefit you receive in games. If you stay free to play your draws in-game are calculated to benefit your opponent.
5 votes -
Lazav, Wearer of Faces Bug
Hi I played the card: Lazav, Wearer of Faces I understand this card is a shapeshifter so it means it's every creature type.
When i played Lazav, Wearer of Faces and it entered the batlefield it didn't returned my Corroding Dragonstorm to my hand.
3 votes -
Quina, Qu Gourmrt + job select
I had Quina on the battlefield and cast Bard's Bow. It gave me the option to attach the equipment to both the hero token and the frog token. I attached it to the frog togen and it worked. If I understand job select correctly the equipment should attach to the hero token, there should not be an option
7 votes -
cards not working together ("bruvac, the grandiliquent" and "the water crystal")
I played a game after making the deck, and got both cards in the battlefield and they didn't pop up even with full control to decide my triggers. it may be because the water crystal is new, I don't know.
2 votes -
Collection Count Incorrect
When viewing 'Collection' in my 'Profile' on Mac, for the 'FINAL FANTASY' set I am shown to have collected 108/109 uncommons, but when I check my collection I have collected all 109. I expect the count to be accurate.
5 votes -
One Ring crashes IOS Mobile App
When i play the One Ring or when i put a Burden Counter on it to draw a card my mobile App crashes. I can restart the App but it happens everytime with the One Ring.
2 votes -
unfair
this game is bad you probably don't play it i will constantly flood your feed with unconstructive bs like this until you become constructive
2 votes -
Venerated rotpriest
My opponente played Glacial Dragonhunt, targeted one of my creatures to deal 3 damage and did not trigger venerated rotpriest for some reason
2 votes -
Overcharged for gems
Sorry, I can’t find any other way to file this complaint on your site. I’ve been buying the $19.99 gem deal but I’ve been apparently getting charged $39.98 each time. It’s happened at least five times I can see. Can someone help me?
1 vote
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