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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9370 results found

  1. Mill bug

    I was playing Final Fantasy Sealed. End of my opponents turn I milled him with The Water Crystal, he has no card left, one of the cards that just got milled is Dreams of Laguna. It has flashback and it is an instant so still on the end step he plays it and I lose. He should have lost but I did. This costed me 2000 gems. I was playing on my ipad.

    2 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  2. Vincent's Limit Break:

    Vincent's Limit Break crashes the game, and while it's on the stack, you can't rejoin the match without crashing back to desktop (no error code). Lost my match as it occurred twice on crucial turns.
    (can't take a screenshot as the

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. vincent's limit break

    Vincent's Limit Break not functioning properly. Opponent targeted my creature (Undercity Dire Rat) with removal spell, in response i cast Vincent's Limit break for the "Hellmasker tier" and it returned to the battlefied as a 2/2 instead of a 7/2.

    11 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  4. Auto tapper and shuffler f

    Fix the tapper and shuffler how can I go for from seeing every land to not seeing any land I know you guys like cheating people out of **** but give people the chance to play the game come on TRASH TRASH TRASH

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. land tax

    Land tax still bugged.

    Land tax is not shuffling the deck right.
    last 5 times i have played this card.
    EVERY time i pick 3 different lands it puts a land on the top of the deck.
    I did it 2 times today. pick island forest plains. boom forest draw.
    island forest plains. boom forest draw.

    Some people are saying its not 100% for them but every time i pick 3 different color lands in a brawl deck it does this

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. golbez and vincent limit break interaction issue

    I had Golbez/Syr Konrad on the field, used vincent limit break on him as he was about to die. Vincent limit break turned him straight to that power and toughness, he died, and was brought back at his regular power/toughness. From then on, Golbez's ability triggered twice whenever any creature was sent to graveyard and I sort of won on accident. It was an event too and I think my opponent should be compensated.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Saga Creatures Causing Crash on Android Mobile

    Saga Creatures from the new Final Fantasy are causing crashes on Mobile and being unable to rejoin game, resulting in game loss. Steps to recreate: play Arena on Android S25, play any Saga, crash. Have tested with Summon: Fat Chocobo and Summon: Fenrir.

    8 votes

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    2 comments  ·  Events  ·  Admin →
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  8. Crafted Mastery Orb Card not Received

    When I purchased "Purging Stormbrood" from the Mastery Tab with a "Tarkir: Dragonstorm Orb", I did not receive my card, and my orb was spent. Can I get a refund or receive my card?

    3 votes

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  9. Ride the Shoopuf bugged

    Ride the shoopuf seems to resolve first no matter how you order them on the stack through the interface.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. chocobo racetrack not ordering correctly on the stack

    When using the Landfall trigger with both Ride the Shoopuf and Chocobo Racetrack, I could not get Racetrack to order to resolve first making the token before the shoopuf trigger resolves. no matter how i ordered them in the menu it would always resolve the shoopuf first, even if there was other triggers on the stack as well. so the issue may be the shoopuf card.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Bug - Final Fantasy Full Art Basic Lands Not Showing In Store

    The full art basic lands for Final Fantasy aren't available in the store anymore after I used a jump in token. I think this is because some of the lands are in the packets, but if I had known this would happen, I would have just bought all the full art basic lands from the store first. Please fix this so that those bundles are available in the store again.

    11 votes

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    6 comments  ·  Store  ·  Admin →
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  12. Connectivity Issues

    because of todays broken server i got this deck autopicked for my draft. i want my money back.
    using mac os

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  13. 5 votes

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    0 comments  ·  Events  ·  Admin →
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  14. Game Balance is bad

    I just did a final fantasy sealed event, first two matches were opponents with mirrored deck but drawing magical christmas land, game was over by turn 3, opponent just wiped my board with a single spell. third match was the same but it was some black/white deck and i didn't get any red mana for 4 turns to cast my mostly red hand...this game needs to be balanced better, why am i facing off against opponents with the best removal when i am getting all 5 drop hands when my deck is balanced.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  15. Game Balance is bad

    I just did a final fantasy sealed event, first two matches were opponents with mirrored deck but drawing magical christmas land, game was over by turn 3, opponent just wiped my board with a single spell. third match was the same but it was some black/white deck and i didn't get any red mana for 4 turns to cast my mostly red hand...this game needs to be balanced better, why am i facing off against opponents with the best removal when i am getting all 5 drop hands when my deck is balanced.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  16. Reno and Rude, can't view exiled card in detail

    When I attack and deal damage with Reno and Rude, it exiles the top card of my opponent's library, but there is no way to hover over the exiled card and see it in detail, nor the option to "View Battlefield" to see it while the user prompt is displayed.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Vincent Limit Break not fucntioning properly

    I used Vincent's limit break at least twice so far. All the time instead of doing what the text says adding when this creatures dies bring it back as which option you choose. It changed my creature to that that option right away allowing it to still die since it was a 2 defense.

    This cost me a draft game at least once and I know a standard game.

    10 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  18. Cant connect or reconnect

    Its asking me to reconnect to server when I try to click on. Once I hit "reconnect", the screen instantly goes dark and wont come back on. No signs of data processing or reconnection attempts at all. Ive uninstalled and reinstalled the app 3 times now and im getting the same exact bug.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Disconnection During Draft – Request for Refund

    Hello,

    I’m reaching out regarding an issue I experienced during a draft I entered for the Final Fantasy set release on MTGA. I was disconnected during the card selection phase and was unable to reconnect in time to complete the draft properly.

    This significantly affected my ability to build a viable deck and enjoy the event. Would it be possible to receive a refund or some form of compensation for this draft?

    I’m happy to provide any additional information if needed.

    Thank you in advance for your assistance.

    Best regards,

    7 votes

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    0 comments  ·  Events  ·  Admin →
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  20. Server

    Server disconnected during draft. Can't reconnect.

    5 votes

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