MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10199 results found
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Deck limit
Set a deck limit size or punish larger decks. Every other game is a deck with over 100 cards that NEVER bricks. The algorithm always allows for a balanced for OVERSIZED decks. Its not fun trying to beat an endless deck pool with an actual 60 standard deck. There's so little reports of this because most of your players abuse this mechanic in your game software. Its just unfun to play when every game again an OVERSIZED deck is an guaranteed loss
8 votes -
Ban Etali in brawl
Posting this everyday until you ban Etali in Standard Brawl, it's mildly OP and majorly unfun to play against.
8 votes -
Opponent timer ran out then game froze
Opponent timer ran out then game did not proceed. Showed his hourglass for a few minutes then I closed program and restarted. When I came back I had a loss. Please reimburse the gems, thanks.
12 votes -
draft game counted as a loss when my opponent conceded
I was at playing Throne of Eldraine Premier Draft. 6th game (my record was 3-2). My opponent conceded on the 11th turn, and my screen said Victory. I have the game record on 17lands, yet, I was given a loss and the draft screen said I now had 3 losses. I would like (at least) my 4 win prize and another draft. I spent 1500 gems.
21 votes -
Sparky Challenge
I am a new player and are therefore playing sparky challenge for the first time. I've beaten her a dozen or so times but for some reason I am stuck at 2/3 wins.
I'm enjoying the game but am getting tired of only being able to do the color & sparky challenges.
I've Uninstalled and reinstalled already with no luck14 votes -
Unable to purchase Gems on MTG Arena
I am unable to purcahase Gems on my MTG Arena account. Whenever I go to purchase them, the screen goes to 'Waiting for server', then either freezes or eventually after about 7 or 8 minutes goes to 'unable to access Server or something Similar.
I can play games and Draft fine, but cannot buy Gems with which to play.
Please advise as to what to do; i have contacted Customer Support and they Directed me here.
20 votes -
BAN THE ONE RING
holy ******* **** i am so enraged at wizards....THE FACT THAT I CAN'T ENJOY THE ******** GAME CAUSE EVERYONE HAS THIS CANCER CARD. Like FIRE your game designer who made this bulsh1t. The fact is i lose games because of this card, and ANYONE can splash it into their deck. LIKE I LITERALLY LOSE THE GAME CAUSE OF THIS ONE CARD?! HOW IS THAT OKAY!!!???? Wizards of the coast is the most autistic enemy of MTG. Ya'll keep ruining this game for the past 3 years, idk what happened to this company, one moment, good quality fun cards, the next…
6 votes -
Running Timer Down Exploit
Please add a timer for players who are abusing certain effects to make their turns last indefinitely or until they have ran out your timer so they can skip your turn. It's not fair that you can't even skip over responses if you have a spell that can be cast. It forces your timer to run down while the opponents just keeps tap/untap for 13 minutes - 42 minutes.
12 votes -
Can't pay on mac
I can't get to the paying interface on Mac os. If I get to the point where I'm supposed to pay it just hangs and I can't spend my money on the store.
13 votes -
Duplicate protection
Duplicate protection is not working. I still have some rare and mythic cards missing in my LOTR collection but when I am opening packs I'm getting only gems.
Please help
8 votes -
draft loss after victory
finished game with a victory in draft, immediately exited to find the victory did not register on the wins progression at the bottom of the screen, and I had instead been given my third loss.
14 votes -
Timer vs infinite combo
I just play game with monogreen land-creature life gain deck. I played infinite one turn combo deck. Oponent had more than 100 lives when i played the combo. The combo is based on activated abilities do its manual. Opponent didn't accept that s\he SAW one turn win combo and keep on playing. The timer pass my turn do i lose more than 10 rounds after i won. Čan you improve the timer or somehow automatize this this type of combos. Thx
12 votes -
Venerated rotpriest bug
Venerated rotpriest didn’t trigger for an entire game. Managed to get all 4 onto the board and played multiple single mana spells to phase out, hexproof, untap, etc. nothing triggered the venerated rot proof poison counter effect
10 votes -
Game freezes everygame
I suggest u fire all IT guys
Obviously they r incompetent
Wtf, how is that the game freezes every game?
Pathetic8 votes -
Ban Ragavan
Ban Ragavan in historic brawl. He plagues the format along with golos (which is banned in real commander) and the prismatic bridge.
11 votes -
Midweek magic
Midweek magic on Arena is a great idea but could be improved. For example, almost every month there's an event that repeats something that is regularly available such as Standard or Alchemy. These should be replaced with Pauper and Artisan, which are a ton of fun and a great entry point for new players. Also, too much Momir!
55 votes -
Forced draw
Played a match and was winning easily when suddenly the game paused, a sign came up and said the game forced a draw.
19 votes -
Golden Pack Progress
I purchased packs with gems and no progress to golden pack was made. Purchased more packs with gold and still no progress for golden packs made. Issue run into on PC. Stuck at 0 progress
15 votes -
Explorer Anthologies
Explorer Anthologies should mostly contain Pioneer playable cards. An inspirational list is attached:
891 votes -
Boseiju, Who Endures doesn't see Wastes as Basic Lands
When Boseiju was played against me and I was asked if I wanted to select a land with a basic land type I was unable to do so because Boseiju didn't see Wastes as basic land.
19 votes
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