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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10197 results found

  1. Give us an option to disable card highlighting on hover.

    Give us an option to disable card highlighting on hover. It's annoying, distracting, and it's being used to troll.

    18 votes

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  2. Mastery pass

    Over 2,000 experience points not being counted towards the mastery pass starting at 800 experience points into level 49

    22 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. Shuffler sucks

    Your shuffler sucks ***. Today I have played 3 matches in historic brawl, the first one went great as land drops were good. The second one I had to mulligan and went into a 3 land hand and did not draw another land until 7 turns later. Next I played a landfall deck in which I run 60 lands and started with a 4 land hand and did not draw another land until 8 turns later. This is frustrating at times and makes the game no fun at all.

    55 votes

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    37 comments  ·  Gameplay  ·  Admin →
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  4. Indestructible creature gets destroyed

    I had my Indestructible creature destroyed by a destroy target creature equal to the number of cards in graveyard. That shouldn't be destroyed when it hits it's indistructible phase. it is a destroy target creature not a untargetable destroy creature spell.

    13 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  5. Add deck type "Friendly Brawl Rebalanced" to direct challenge

    At this time, the only option for playing brawl in direct challenge matches is the deck type "Friendly Brawl."

    All other brawl deck types ("Standard Brawl," "Historic Brawl," and "Friendly Brawl Rebalanced") are loaded into the direct challenge as deck type "Friendly Brawl."

    Consequently, Alchemy Rebalanced cards are automatically switched for the original, non-rebalanced cards in those decks : there is currently no way to play Alchemy Rebalanced cards in brawl matches using direct challenge.

    This results in a situation where players cannot 100% replicate the public queue "Standard Brawl" and "Historic Brawl" play experiences in a direct challenge versus…

    159 votes

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  6. Rigged

    WOTC needs to fix their match pairing, I could build a brand new list that I just crafted, and get paired against an anti list that will win every game. No matter the scheme I choose this happens. It’s obvious the shuffler is designed to create “interesting” game swings, and the match pairings favor anyone streaming to an audience. This is clearly game manipulation and when there is money on the line for tournaments, that is the epitome of illegal.

    11 votes

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  7. Daily Quest XP issues

    I have completed 2 daily quests today, and have not received the concurrent XP (500 per quest).

    21 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  8. Bug: Basic Waste

    Wastes is a basic land card. On destroy search for a basic land card, this triggers wrongly but also inconsistently. I have no screenshots (I can probably get new ones). Boseju doesn't allow me to select a waste but cleansing wildfire does. I recall that field of ruin does not either (but I could be wrong on this). Somehow destroy land and opponent puts a new basic land into play isn't triggering properly for some destroy land cards.

    11 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  9. Pact of Negation does not create an upkeep stop during the upkeep.

    So, after not having a chance to respond, for the second match in a row, I've lost to my own Pact of Negation Trigger.

    Sure, I respect the game is smart enough to realize I can't produce 5 mana, but it is NOT smart enough to recognize the Repudiate, Sublime Epiphany, or other Stifle effects in my hand.

    Pretty bold of the game to Assume that "Lose the game" is gonna happen majority of the time pact is cast. Trust me, if im putting a pact on the stack, I probably have a plan.

    Tl;dr: Pact of Negation needs to…

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Make the match making system random

    You guys need to Make the algorithm random, don’t just pair our decks, with perfect counters 60% of the time. What’s the point of brewing decks, if it’s just going to be shot down. Decks that work on table top, do not work in arena. I would imagine you would want your digital game to reflect the real game. There is no incentive to be creative, it’s just copy pasta a deck of the current meta with no thought to creating something original, because the match maker is going to shut it down, not to mention the mathematically improbably deck…

    10 votes

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  11. The problem with Exquisite Blood

    Hello Wizards team,

    I play a lot of historic and I've run into players who use the Exquisite Blood Enchantment. This card seems like it was written in a short sighted way. There are several vampires that create an infinite loop with this card which turns into an extremely easy/lazy win condition. By playing this 3 mama cost card, a 3 mama cost vampire, and gaining a single life you can win the game. It feels out of place with your usually well thought out card writing. Seems like the kind of card that could use a ban to maintain…

    11 votes

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  12. shuffler

    fix the shuffler

    72 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  13. BM AFK

    There is a problem with players just going AFK if the game is clearly not going in their favor, which means the other player may have to wait out possibly 3 timeouts. Can you possible incorporate an account timeout for players that end a game in this way?

    11 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  14. land drawing

    Hi,

    I so tired with this land drawing system. for now, around 1 on 3 game I usually draw 4 at 6 land on a row. Even with deck that purge land. Please do something to rationalize this behaviour, it is a shame ...

    54 votes

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    14 comments  ·  Gameplay  ·  Admin →
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  15. White bar

    While playing Bo3 on Android, after sideboarding, a white bar appears on the top part. It stays there even after the game has finished and it covers the main menu tabs.

    28 votes

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  16. Golden Pack error

    I have bought the ten packs i need for getting a golden pack, in fact, the progress bar is full but the golden pac wont appear in my inventory

    I have tried to reestart the game and oppened it in different devices but it wont work

    16 votes

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    4 comments  ·  Store  ·  Admin →
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  17. Alchemy: Phyrexia

    Bug with Alchemy: Phyrexia pack contents. Alchemy packs are not supposed to give Rares from the main set until you're rare complete in the Alchemy set. As you can see from attached screenshots, I open a Koth in an Alchemy pack, then immediately screen shot my Alchemy: Phyrexia collection, which shows I'm still missing 14 rares. The next two screenshots show me opening a Vraan and Phyrexian Arena, and then another Vraan, despite still not being Rare complete in Alchemy: Phyrexia.

    24 votes

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  18. Unable to connect on wifi

    I play on Android and PC. When I am on WiFi I cannot connect. Either the servers fails to connect or get unable to get collection.
    However if I put my phone on data I can connect and play as normal.
    Tried putting my pc on personal hotspot but no dice though I think that may be a setup thing.

    16 votes

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  19. surveil

    attempting to play any card that discards chosen card from opponents hands or retrieves cards from graveyard prompts a surveil since im not surveiling the game freezes. this has happened 4 times in 4 games. time out and lost each time

    14 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  20. mac

    The Mac Client is getting stuck at Loading Decks or Store or Play button.
    this happend After update 2023.24.0.1057.986775.

    Before the update it only crashed sometimes but I could do everything in the game, please HELP!

    9 votes

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