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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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10077 results found

  1. Second main phase was skipped during a ranked limited match

    After combat my turn ended without a second main phase. Log attached.

    10 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. Historic VS standard In Standard play

    Since the Zendikar release patch I've been playing completely standard legal decks with all standard legal cards in the regular 'Play' queue and I have been getting matched against people playing historic decks/cards. I have even checked for cards that the 'Standard' filter isn't catching like Impassioned Orator and I am still facing people with historic decks.

    18 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  3. Bug with Moraug, fury of akoum

    Playing a game of draft and in the last turn of the game i played a land with Moraug on the battlefield and it not trigger the extra combat phase leading to a loss. I have attached a log. Any compensation would be appreciated.

    84 votes

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    45 comments  ·  Gameplay  ·  Admin →
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  4. No text on menu buttons

    There's again, no text on my menu buttons. Sometimes there's no text in the deck editor menu, so if I wasn't done with a deck but wanted to go play a game, I had to remember and guess which button saves the deck and which one just deletes it.

    14 votes

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    3 comments  ·  User Interface  ·  Admin →
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  5. Limited rank dropped after winning a constructed match

    I was playing in a traditional constructed event (Historic), and after winning a match, my limited rank dropped. This has happened multiple times, and will likely prevent me from getting to mythic if it continues.

    28 votes

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    7 comments  ·  Events  ·  Admin →
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  6. Scute Swarm Gamebreaking

    I see no one posted this, but its a bug people are abusing hard even in Play Queue, the combo of making 700 "Scute Swarm" tokens making the opponent timeout or even lag out of the game, instead of the caster being the one timing out, giving free wins by breaking the game, luckily i had ''Peer Into the Abyss + Underworld Dreams'' and a high end PC that left me with 3-5 seconds before timing out and ended up winning even when opponent was spamming emotes thinking he timed me out while game was also lagging hard, this needs…

    341 votes

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    150 comments  ·  Gameplay  ·  Admin →
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  7. win a game in play modality (not ranked)make limited rank get a downgrade

    win a game in play modality (not ranked)make limited rank get a downgrade

    857 votes

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    343 comments  ·  Gameplay  ·  Admin →
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  8. timer

    My Nissa of Shadowed thoughts bugged when targeting a land. It wouldn't allow me to target anything but did again after my timer ran out. After I successfully untapped a land the games times stopped working. It kept giving me priority when it shouldn't and my opponents timer wouldn't work. The game completely froze after playing a land off scale the heights. eventually my timer ran out.

    10 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Decks disappeared, can't import or build new decks

    After the update and hot fixes yesterday, all of my decks disappeared. I can't use the big + button to create a new deck, and I can't import a deck either. Clicking on any button on the Decks screen does nothing except Collection, which does show up properly.

    Also if I try to "Add to decks" for a draft deck, that doesn't do it either, the deck doesn't show up in Decks. My wife's and son's accounts signing into the same client on the same computer do not have the same problem.

    Please help! I can't play any constructed or…

    40 votes

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    24 comments  ·  Deck Building / Collection  ·  Admin →
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  10. Win or Lose my rank goes down.

    after the latest update my rank goes down win or lose in ranked play. and in unranked play it does the same thing i lose rank

    36 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  11. I keep losing rank in unranked play. Whenever i win or lose

    After the last update I keep losing rank in unranked play. Whenever i win or lose

    48 votes

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    15 comments  ·  Gameplay  ·  Admin →
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  12. juego partidas "No Clasificatorias" y gane o pierda la partida baja mi clasificacion

    jugue un par de partidas clasificatorias normalmente y cuando quise jugar en partidas sin clasificar....
    juego una partida "No Clasificatorias" que perdí y me bajo clasificación y luego jugué otra que gane y también bajo mi clasificación
    es un doble error primero que el juego considera que estoy jugando clasificatorio (cuando me asegure de estar jugando en no clasificatorio, ademas que los nombres de los jugadores salen si la imagen de su respectiva clasificacion) y tambien esta filtrando mal los resultado de los match

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. After a victory, I lost a bar in my rank standings instead of gaining one.

    The person I played against conceded the match and it said victory but I still lost a bar in my rank progression.

    36 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  14. Packs not visible during draft

    During Zendikar Rising traditional draft, the pack contents were not visible for approximately 30% of packs. After returning to the home screen, and then resuming the draft, the cards would appear about 10% of the time.

    16 votes

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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  15. disconnect during draft

    During prerelease event, I disconnected as soon as the draft started and couldn't get back in until halfway through pack two making my deck unplayable. I registered using a draft token from the preorder package and was hoping to get one back

    6 votes

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    0 comments  ·  Events  ·  Admin →
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  16. Timeout hacker

    user using infinite timeout

    14 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Timeout hacker

    user using infinite timeout

    14 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Infinite Timeout

    Infinite timeout w/ detailed log

    30 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  19. Blocker assignments not working

    Assigning blockers simply does not work sometimes.

    I say give up on the cute arrow lines: they disappear, blockers don't get assigned, mayhem.

    I blame you.

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Color Challenge

    I have completed all my quest at Color Challenge, but I dont have some cards and cannot advance. ¿What should I do?

    74 votes

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    20 comments  ·  Events  ·  Admin →
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues