MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10104 results found
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unable to login
i can't login to my account. on my pc or android. every time i login it says unable and i can either go to forums, reconnect, or log out. please adcise.
101 votes -
Cant login
Cant login as it cannot authorize my login
96 votes -
Authentication Failed for "User name" bug
When trying to open the game in my PC, I keep getting an error message saying that "Authentication failed for 'username'" instead of logging in to the game.
Regardeless of what I've tried (reinstalling, updating, updating through Epic Games), I can't solve this issue.
I've seen A LOT OF USERS have been affected by this issue, but still there is no answer or workaround.8 votes -
Authentication Failed For User
After I log onto to MTG Arena on a windows, I immediately receive a message saying "Authentication Failed for Aliensummer" (My username)
I've tried to restart the windows, and I can see it loading the card base data behind the window but I am unable to log on.
40 votes -
Cant log in
Wont let me log in keep saying Authentaction Failed and I was logging in fine yesterday but had issue this morning so Uninstalled game on phone and PC and tried reinstalling and now I cant even log in
92 votes -
Matchmaking Terrible
I have been spending this season testing your matchmaking system.
I got to Mythic my first month playing this game. After that, I could barely win a game in platinum and I wanted to understand why. So I made all the "meta" decks.
First I started with Mono-green, which gets beat pretty bad to Mid range Orzhov. I played 6 games and got Orzhov for 5 of them.
So I decided to play the Orzhov deck for 6 games, and got Blue control (which I hadn't seen until playing Orzhov) for 4 out of the 6 games.
Then I went…
39 votes -
Timer way too long, people exploiting timer and wasting time
Make time 30 seconds long so people don't exploit timer and waste time
22 votes -
game is rigged
Tested 50 games each!
I play brawl only. With that being said, lets start with match making!
Decks have a algorithm pre-set and deteremens what deck you go agaist!
Example, if you play with Esika, God of the Tree then 90% of the time you will go against the same deck or Magda, Brazen Outlaw. tested 50 games!!!!
Second deck i played with 50 times is Lurrus, of the Dream. Not s single time i got the two decks above but instead two to three other decks....I mean seriously, your not eben trying to hide the fact that your…
25 votes -
Graphical Error Spontaneous Resizing of Game Window in Fullscreen
Spontaneous Resizing of Client Window in Fullscreen Mode
when playing the game occasional the game will freeze/ experience a lag spike before resizing the game window. objects in the window remain full sized and crowd the screen. a workaround for this is to open the graphics menu which causes the graphics to reset to normal however the game will continue to lag and even repeat the action sometimes crashing or forcing me out of the game as the round timer timeouts before the lag stops or graphics are displayed properly again.16 votes -
App is crashing a lot since last update
Hey MTGA development team. Since your last update, the game is crashing a lot. It already happened in different parts, homepage, deck editor and mainly during battles. The game just close out of nothing. I have and updated android version on a Samsung Galaxy S10.
20 votes -
Something is wrong with your shuffling system
- To recreate bug play on my account, I get absolutely ****** with my starting hands in draft I feel 85% of the time.
- Mac
- I always have to mulligan (~90% of time). I either draw 1/2 lands, no lands, or all lands. While my opponents mulligan ~30% of the time, meaning they get hands they are more comfortable with, way more often. Now if I stick with the 1/2 lands then I either get stuck only drawing lands or get stuck only drawing spells (~60% of time). My decks all have game suggested amount of lands/spells.
- I don't expect a…
18 votes -
Cheating and hacking
Cheating is getting gout of hand you should put a place to were we can report cheating I have watch several different people pause the game menu in the next thing I know they have more cards than they had to begin with and magically all the cars they need to beat me when they barely have any cartridge to begin with you guys really need to check this out because it's really going to start f****** up people on anything
24 votes -
Game Timer Bug
Game Timer Freeze
so my oponent was losing the game i was going to do the final blow and then he just stoped to play and let the timer go downat one point the timer have go to Zero and he did not lose a timer counter and the timer stoped and stay there for infinit time.... forcing me to drop the game and give a free win to my oponent
it about time you hire a real programer
30 votes -
2 land again!
4 out of 6 games 2 land starting draws.... LOL what a Joke
28 votes -
Can't report bug
I can't seem to report a bug about the game getting stuck. The site doesn't seem to explain further as to why my bug could not be submitted.
32 votes -
Display name
It would be nice to be able to change one's display name. Personally, I would even be willing to pay to change my display name.
92 votes -
Blocking players
Please make it to where we can block recent players some people are sore losers and just exit the game when they realize they can't win. Then you have to wait for all of their time outs to expire before winning this has happened to me numerous times even with the same players I just want to Block them so I never have to play them again.
23 votes -
rigged
You delete my comments after how I exposed your cheating with this rigged game.... wow, thats really low....
36 votes -
rigged
Game is rigged!
Here is an example, I built a mill deck to force the opponent to concede and first game, I get my opponent down to 6 cards left in deck and guess what he pulls? Thassa's Oracle... No response when using the 6 word communication chat in Arena which tells me that I was playing against a bot.... I mean seriously... That's not luck.... its called rigged!Another example, I build a shock deck that is mainly raw damage instant sorcery cards! I get mana flooded and none of those cards that are mainly the portion of the…
53 votes -
MTG Arena with lobby with custom match room and match history
When will MTG Arena bring match history, lobby and custom game room creation?
7 votes
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