MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24251 results found
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Best of 3 Exploits and Quality of Life Update Request
In paper, deciding whether to play best of 1 or best of 3 is either a gentleman’s rule or a function of the tournament. After the most recent backend update, players can ignore this agreement in the best of 3 queues ranked if they choose for extra benefits.
During the last patch for Historic Horizons, the way players earn pips toward ranking up was changed such that if a player concedes during sideboarding after the first match and either receive or lose one pip. I believe this works between games 2 and 3 if players choose to. Before, if an…
1 vote -
MTG Arena Exculsive Cards
With the new release of Historic Horizons cards exclusively meant to impact digital play such as Davriel's Withering and Tome of the Infinite the nature of Magic: the Gathering has fundamentally changed. Never before has there been a fundamentally separate play experience such as these cards have created. Game after game with cards creating permanent effects or creating new cards out of whole cloth is a supremely negative player experience. It is no longer Magic. These types of cards have absolutely changed the game for the worse. I have been playing magic for the last 15 years of my life…
1 vote -
Game pauses / permanently stuck when enchanting a token angel w/ Light of Promise
Playing Bot Match to test deck.
To recreate: Cast Light of Promise on Angel token (created via Angelic Ascension). Game should be stuck, disallow you from choosing attackers, refuse to let you concede.
Using PC.1 vote -
Game pauses / permanently stuck when enchanting a token angel w/ Light of Promise
Playing Bot Match to test deck.
To recreate: Cast Light of Promise on Angel token (created via Angelic Ascension). Game should be stuck, disallow you from choosing attackers, refuse to let you concede.
Using PC.1 vote -
Game pauses / permanently stuck when enchanting a token angel w/ Light of Promise
Playing Bot Match to test deck.
To recreate: Cast Light of Promise on Angel token (created via Angelic Ascension). Game should be stuck, disallow you from choosing attackers, refuse to let you concede.
Using PC.1 vote -
Game pauses / permanently stuck when enchanting a token angel w/ Light of Promise
Playing Bot Match to test deck.
To recreate: Cast Light of Promise on Angel token (created via Angelic Ascension). Game should be stuck, disallow you from choosing attackers, refuse to let you concede.
Using PC.1 vote -
Huge problem to connect game
It keeps crashing while playing the game.
It is very inconvenient and unpleasant because the game keeps connecting out on Galaxy Note10 and Galaxy Tab s7+ in Android environment.
It seems that there is a big problem in the optimization of the mtga application itself, not in the specifications of the mobile device, so please fix it quickly.
This problem appears more than 7 times in one day. So I feel very irritated to play this game more.
1 vote -
Bug
I won a game on Arena but the server didn't count it. Then I was at 0-0. I then had to wait 5 minutes to match a game. Didnt match. Exited and then came back in.
1 vote -
draft token missing
I buy the mastery pass.
my mastery level is 80.
but, I didn't get draft token.
Please send the draft token.1 vote -
I can't play
My connection is ok. I tried to restart but nothing happens. My name in the game is Caravaggio.
1 vote -
I am not getting the reward for purchasing forgotten realm mastery.
I purchased Mastery of the Forgotten Realms on PC at level 80 for 3,400 gems and tried to receive the rewards for the purchase all at once, but some of the reward acquisition staging does not play and it appears that I am missing out on some rewards.
Specifically, the "versus draft entry ticket" and "10 mythic rare cards".
It was a quick thing and I forgot to get the log, but I can confirm that 10 mythic rares have not been added to my card collection.
1 vote -
Saludos, hoy complete el pase de maestria y decidi comprarlo, no me llego la ficha de draft
Saludos, hoy complete el pase de maestria y decidi comprarlo, no me llego la ficha de draft
1 vote -
パラディンクラスによるコストの増加
相手がパラディンクラスを使用した際に、自分のターンでも呪文のコストが増えることがある。複数回確認しており、預言されたカードのコストが預言していない状態になる不具合が起こることが多い。
写真を送付するとリクエストが送信できないため送付しておりません。1 vote -
パラディンクラスによるコストの増加
相手がパラディンクラスを使用した際に、自分のターンでも呪文のコストが増えることがある。複数回確認しており、預言されたカードのコストが預言していない状態になる不具合が起こることが多い
1 vote -
パラディンクラス
相手がパラディンクラスを使用した際に、自分のターンでも呪文のコストが増えることがある。複数回確認しており、預言されたカードのコストが預言していない状態になる不具合が起こることが多い
1 vote -
Product Suggestion
It would be amazing to set a default for the land art you want to use in your decks. At the very least set a default art for the basic lands. It's a minor inconvenience, but still annoying to have to click multiple times when setting the specific lands I want to use, not to mention having to scroll the entire collection to do so.
1 vote -
was disconnected during premier draft
was drafting AFR premier event on iOS. packs piled up on my name. had to quit the event to get back in and had missed several picks. no screenshot because I was tilted.
1 vote -
Make blood-lands or a sanguinate ability for vampires to give other cards life-link/flying or Epidemic effects for DoT's
i think having blood-lands for vampire set with a certain royal-heirarchy to sanguinate and tap blood mana to give non vampires Mythic ones at cost of tapping and a turn but also Zombies carry various Epidemics that if they are blocked apply damage every turn to power and toughness unless players have blessed artifact fountains so you can even versatise other deck styles, i love creating my own style deck but Standard moves so fast and when i jump in and out of the game cards prices quickly drop or i gotta look for versions of Sorin that wont see…
1 vote -
Something needs to be done about the wins to rewards in this game! Losing 20 games in a row feels like such a waste of time!
It truly feels like there are days where this game just wants you to lose. I know it is all about the odds and luck of the draw. But sometimes it just feels like the game gives you nothing, then your opponent gets something you have no defense against. An example would be the current Historic Jumpstarter. There have been so many games that I have been set up against flying with no way to counter. So it would be nice to just get something for playing cause I know you can't win all games, but it feels so wrong…
1 vote -
Improve communication during service outage.
I find the lack of clear communication during the recent service outage severly lacking. I'd expect close monitoring after such a major infrastructure update, but still there's a huge delay between global problems preventing play and an update in your status page and official forum thread acknowledging the problem.
During the several hours in between, your users will try to troubleshoot the issue on the client side while for you it's clearly on the server side. You're wasting all your players' time by not timely updating your status page and forums.
You should seriously prioritize monitoring and communication. You can't…
1 vote
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