MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24682 results found
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Attach failed, can't enter the game
In a few days I can't enter the game... Help me please. Android 11.
1 vote -
Attach failed, can't enter the game
In a few days I can't enter the game... Help me please. Android 11.
1 vote -
No customer support after 3 working days
I have made simple complains about game freezing and matchmaking with the same persons twice during afr draft (happened twice back to back ) which cost me losses in the game . No reply at all from mtga team after 3 working days . I want a refund of my money or gems .
1 vote -
Product suggestions
I have the mobile version of the game and I would like to suggest that a feature be added which uses the camera of your phone to scan the physical copy of cards which you possess and give you a single copy of each card you scan into the game. My idea is that it would only give you one copy though, so you'd only be able to add each card one time, and then multiple copies of the cards would have to be obtained through regular game play.
This would allow for people who got their cards by means…1 vote -
MTG Arena Suggestion: Additional Gameplay Option
Could an option be added to by pass the defeat screen post game?
Could there be an option to enable a hot key to concede a game and go directly to another match; bypassing the defeat screen?
Thank you for your time,
kentares
1 vote -
remove or limit new only arena set
me and my brother are playing magic for a long time and we are part of the group that does not like the new arena only "hearthstone" set etc.
not that it is problem you know live and let live but we like paly historic and historic brawls and now we dislike them because of the new set we would
like a format that can be historic and also no computer sets hope more people say this because we are not having fun with the new cards hope you consider this and thank yo for reading :).1 vote -
1 vote
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Binding the Old Gods ignores ward effect
The first effect of Binding the Old Gods was able to destroy my Tarrasque without triggering the ward effect.
bug occurred on iOS on September 4.
1 vote -
Best of 3 Exploits and Quality of Life Update Request
In paper, deciding whether to play best of 1 or best of 3 is either a gentleman’s rule or a function of the tournament. After the most recent backend update, players can ignore this agreement in the best of 3 queues ranked if they choose for extra benefits.
During the last patch for Historic Horizons, the way players earn pips toward ranking up was changed such that if a player concedes during sideboarding after the first match and either receive or lose one pip. I believe this works between games 2 and 3 if players choose to. Before, if an…
1 vote -
MTG Arena Exculsive Cards
With the new release of Historic Horizons cards exclusively meant to impact digital play such as Davriel's Withering and Tome of the Infinite the nature of Magic: the Gathering has fundamentally changed. Never before has there been a fundamentally separate play experience such as these cards have created. Game after game with cards creating permanent effects or creating new cards out of whole cloth is a supremely negative player experience. It is no longer Magic. These types of cards have absolutely changed the game for the worse. I have been playing magic for the last 15 years of my life…
1 vote -
Game pauses / permanently stuck when enchanting a token angel w/ Light of Promise
Playing Bot Match to test deck.
To recreate: Cast Light of Promise on Angel token (created via Angelic Ascension). Game should be stuck, disallow you from choosing attackers, refuse to let you concede.
Using PC.1 vote -
Game pauses / permanently stuck when enchanting a token angel w/ Light of Promise
Playing Bot Match to test deck.
To recreate: Cast Light of Promise on Angel token (created via Angelic Ascension). Game should be stuck, disallow you from choosing attackers, refuse to let you concede.
Using PC.1 vote -
Game pauses / permanently stuck when enchanting a token angel w/ Light of Promise
Playing Bot Match to test deck.
To recreate: Cast Light of Promise on Angel token (created via Angelic Ascension). Game should be stuck, disallow you from choosing attackers, refuse to let you concede.
Using PC.1 vote -
Game pauses / permanently stuck when enchanting a token angel w/ Light of Promise
Playing Bot Match to test deck.
To recreate: Cast Light of Promise on Angel token (created via Angelic Ascension). Game should be stuck, disallow you from choosing attackers, refuse to let you concede.
Using PC.1 vote -
Huge problem to connect game
It keeps crashing while playing the game.
It is very inconvenient and unpleasant because the game keeps connecting out on Galaxy Note10 and Galaxy Tab s7+ in Android environment.
It seems that there is a big problem in the optimization of the mtga application itself, not in the specifications of the mobile device, so please fix it quickly.
This problem appears more than 7 times in one day. So I feel very irritated to play this game more.
1 vote -
Bug
I won a game on Arena but the server didn't count it. Then I was at 0-0. I then had to wait 5 minutes to match a game. Didnt match. Exited and then came back in.
1 vote -
draft token missing
I buy the mastery pass.
my mastery level is 80.
but, I didn't get draft token.
Please send the draft token.1 vote -
I can't play
My connection is ok. I tried to restart but nothing happens. My name in the game is Caravaggio.
1 vote -
I am not getting the reward for purchasing forgotten realm mastery.
I purchased Mastery of the Forgotten Realms on PC at level 80 for 3,400 gems and tried to receive the rewards for the purchase all at once, but some of the reward acquisition staging does not play and it appears that I am missing out on some rewards.
Specifically, the "versus draft entry ticket" and "10 mythic rare cards".
It was a quick thing and I forgot to get the log, but I can confirm that 10 mythic rares have not been added to my card collection.
1 vote -
Saludos, hoy complete el pase de maestria y decidi comprarlo, no me llego la ficha de draft
Saludos, hoy complete el pase de maestria y decidi comprarlo, no me llego la ficha de draft
1 vote
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