MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9655 results found
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Sunfire Torch Ability Text Fails To Display Name
Hello. For the last few months, whenever I've attacked with Sunfire Torch equipped to a card and been prompted to sacrifice it for the attack, the ability functions perfectly fine but it displays an error regarding the card's name. I think this is meant to say "Sacrifice Sunfire Torch?" but as you can see, it says "Sacrifice [ARG 1 OUT OF RANGE 0 TO 0]?", perhaps it is trying to read the wrong field or something.
3 votes -
Daily Card reward supersedes Mastery Pass
If a player reaches a daily card reward and a card reward from the Mastery Pass, the daily reward supersedes being able to see your Mastery card rewards -- typically Mythic Rare cards.
This is a very feels bad moment and takes away the excitement of flipping mythic rare cards.
3 votes -
Just stop
Just stop. Sell this franchise to someone that isn't just a bunch of greedy lames. You know, if you actually promoted this app and stopped using AI "players", this game would do so much better. Wading through a dozen battles where the other "player" has the game won by turn three is irritating as ****. And if you don't think the real players don't know this is going on, you aren't paying attention. Which you aren't, which is why this game will always only be, meh.
3 votes -
Ratadabik and Relic of legends combo broken
Ratadabik is supposed to remove the legendary status from a creature.
However, Relic of legends doesn't recognize the token copy as not legendary.
Therefore, if they use gollum (which pays 1Black to return from grave to battlefield) they can infinitely loop any sac outlet with Relic of legends by tapping the "non-legendary" token for 1 black and returning the original to hand. Then re-playing it.Long story short, Ratadabik doesn't remove the legendary status. Or at least Relic doesn't recognize that it's been removed, because it still allowed the token gollum to be tapped for mana
3 votes -
Ratadabik and Relic of legends combo broken
Ratadabik is supposed to remove the legendary status from a creature.
However, Relic of legends doesn't recognize the token copy as not legendary.
Therefore, if they use gollum (which pays 1Black to return from grave to battlefield) they can infinitely loop any sac outlet with Relic of legends by tapping the "non-legendary" token for 1 black and returning the original to hand. Then re-playing it.Long story short, Ratadabik doesn't remove the legendary status. Or at least Relic doesn't recognize that it's been removed, because it still allowed the token gollum to be tapped for mana
3 votes -
Shuffler
Shuffler
This is yet another time I'm writing on this blog to report a problem with the shuffler, and I'm so tired of doing it that this time I'm writing in Italian because I no longer feel like translating it—no one reads it anyway. I've also pointed this out several times by opening tickets directly with Wizard, but no one seems to care, hiding behind canned email responses.
I'm trying again, even though I no longer have any trust in either the company or the developers, who clearly show little interest in the user’s gameplay experience.
How is it possible…3 votes -
Mass-delete deck option
I often iterate on decks and like to retain some semblance of version control. And sometimes formats rotate and require deleting large swaths of old, irrelevant decks.
This may not seem like a huge issue, and in some ways it is not. But atm you are enforcing a time penalty on the most engaged users who wish to churn through deck slots quickly. It is an active impedance (and often deterrence) to how often I use this program.
Have us type in DELETE in all caps or whatever—but let us delete multiple decks at a time.
PS: I am aware…
3 votes -
BUG: Housemeld Interaction with Ancient Adamantoise
Setup: Using Housemeld on Ancient Adamantoise, then taking damage to yourself or another creature.
Expected Results: Unsure if damage would either be redirected to the Enchantment providing pseudo-invincibility, or if the damage absorbing effect would be ignored.
Current Results: Game forced into a draw with the GreError message.
Platform: Android Mobile
Currently no workaround.
3 votes -
Landlock Cheaters
Experiencing game hackers in 3-match Brawl. Was playing a player named EVINKING. He ceded first match before even playing a card, then had every card for quick win second match, finally 3rd match I added cards to deck from sideboard for offset and was landlocked for 5+ turns. Upon game concluding I was kicked from the MTG server. I started recording game. Some players are using deck shuffler hacks such as Landlock.
3 votes -
Emrakul
Emrakul, the Promised End doesn’t let you control other players’ priority
Normally, the game lets you put stops were you normally wouldn’t need priority to facilitate strategies that require it. when I use Emrakul to control of an opponent, I can still place and use those stops for myself, but I can’t make my opponent hold priority this way. I can’t do things like forcing them to activate an ability during their untap step or cast one of their spells then use their own counterspell on it, because priority automatically passes from my opponent to me after casting the first…3 votes -
Mastery pass will not advance past level 50.
Mastery pass will not advance beyond level 50. Not receiving the uncommon card reward.
3 votes -
Ketramose bug/rules question
I had a Ketramose, the New Dawn in play when opponent had 6 cards in exile. I also had a Trapped in the Screen in play which had a card exiled beneath it. I could not attack/block with Ketramose.
Trapped in the Screen says "exile... target... until" - does this not count towards Ketramose's "in exile" wording, or is it a bug?
Thanks
3 votes -
FOR OVER A MONTH NOW: Mastery Pass Rewards Not Received, No XP, No Gold, Etc...
FOR OVER A MONTH NOW: Mastery Pass Rewards Not Received, No XP, No Gold, Etc... PLEASE HELP. Im on MTG Arena on PC (windows/steam) , my challenges have been stuck for over a month.... no xp.. no rewards, no packs/leveling... nothing...........
3 votes -
FIC set is not listed on "Advanced Filters" screen
Final Fantasy Commander (chocobo set symbol) cards were recently added to Magic Arena when the four Final Fantasy themed Brawl decks were added to the store, but although you can manually enter "S:FIC" in the search box on the Deckbuilding/Collection screen to see only Final Fantasy Commander cards, FIC is missing from the list of sets in the "Advanced Filters" screen. As a matter of fact, if you select the checkbox labeled "All Sets", the cards are actually filtered out of your view - the only way to see them is to make sure the Advanced Filters screen has no…
3 votes -
freeze
Game stalled during match, does not end the match, does not allow anything.
3 votes -
Frenzied goblin's text is incorrectly implemented
Frenzied goblin's text reads: "Whenever this creature attacks, you may pay (R). IF YOU DO, target creature can't block this turn". So, the targeting should only happen if the (R) is paid, but instead in Arena you must always choose a creature whenever it attacks, and then decide to pay the (R).
If the target were before the payment then the text would have been "Whenever this creature attacks, target a creature. You may pay (R). if you do, THAT creature can't block this turn".
3 votes -
Please add Crumbling Vestige to Arena
I believe the devs said they wanted to know about cards that are still missing from Pioneer on Arena. Simic is my favorite archetype, it's finally playable in Pioneer, but not on Arena. Please add! It would be nice if things like this were just quietly added to the client and we didnt have to wait years for a new anthology.
3 votes -
bug "network error unable to join queue please try later "message
This message keeps appearing I can play the game as normal. I tried reinstallation but it didn't fix the problem.
3 votes -
cheating
This person was cheating. I wasn't allowed to play any of my cards
3 votes -
Jump In Bug
I cant play Final Fantasy Jump-In again for weeks. Client bugged and cant allow me to remake event.
Instead recreate Jump In Arena just show Home button and hothing to happen when i press it.
Where the fix???3 votes
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