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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9661 results found

  1. Set completionist II Final Fantasy

    completionist II Final Fantasy
    Can you please tell me why you are unable to help me with this?

    It clearly shows I have the entire set 4x of every single card in FF it's glowing golden and fully completed.

    The date was 7-19-2025

    My name is Brett Moad and I am the owner of this account.

    The achievement is (set completionist II)

    I have in fact completed all stipulations and the only feedback I get for support regarding the issue is. “ we cannot help you”

    Please tell me why? What am I missing in the set? It shows 100%…

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  2. Missing Cards

    There are missing LOTR and DnD cards on Arena. I bought packs searching for these cards, only to find out they were never even possible to get. On top of that, Fallout, my favorite IP doesn't have any cards on Arena at all.

    Saying "Commander Format" as the reason is absurd. MTG Arena is advertised as the same MTG experience, except digital, yet there are tons of cards missing.

    My friends and I can't play in person like we used to, due to living across the world. Update Arena to include missing cards, so the game can be enjoyed as…

    3 votes

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  3. Arena app crashing out when playing spells

    On 7/25/25, after the latest update, on Android, the Arena app keeps crashing out while playing the app and not giving credit for spells.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Tiered Spell Restoration Magic Freezes Client

    Restoration Magic (tiered spell) freezes the game and doesn't allow selection and forces timeout on Android OS.

    3 votes

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  5. Doppelgang omnicience

    After getting Omnicicience into play I could only cast doppelgang for x = 0.
    It should still be possible to cast the spell for chosen X if I chose to not cast it for 0.
    But as it is now thats not possible cause for some reason omni said "all spells cost 0" instead of "may cost 0"

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  6. Kept crashing every time I tried to play Unholy Annex

    On the MTG Arena app for the Apple OS the client kept crashing ever time I tried to play Unholy Annex. Unable to play card because of bug caused a loss in event.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Three Steps Ahead counter spell

    My opponent cast [Ossification] on my [Absolute Virtue]. I had [Three Steps Ahead] in hand with available mana of appropriate color to cast the counter spell portion of the spell. That ability was grayed out, so I manually tapped [Restless Reef] and [Gloomlake Verge] for blue mana, then tapped [Riverpyre Verge] for one red to meet the mana requirement of 1UU on Three Steps Ahead, counter spell was still grayed out.

    I have attached a screenshot taken shortly after my [Absolute Virtue] was exiled. There are no cards on the board, stack, or graveyard that prevent spells from being countered.…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Portent of Calamity

    Since the last update Portent of Calamity no longer works. Now the omniscience in play a choice used to come up for cast for free or pay mana to cast. Now omni defaults to cast Portent of Calamity for no cost. This makes the card go right to the graveyard without doing anything.

    3 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  9. 3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Asset Error Detected

    Whenever I try to launch Arena, the error message (see screenshot) pops up. Clicking OK will reboot the game only to repeat the message.

    I have tried verifying files on Steam and even reinstalling the game.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Auto-Tap Issues

    So far - I'm the only airship themed deck I've seen so this may not be a big issue, but it's driving me absolutely crazy that auto-tap wants to tap my Cargo Ship (which has vigilance) before it taps land. Every single time I'm entering my attack phase and I notice that my Cargo Ship is tapped and I have a land untapped - I just feel like conceding. For my build, there is absolutely no sane reason why I would want to tap the Cargo Ship before my attack phase, but auto-tap prioritizes tapping the Cargo Ship over land…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Diamond Weapon Bugged Interaction

    my diamond weapon was blocked by his tonberry somehow took damage even though it says negate all combat damage and died

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Bloodthirsty conqueror and marauding blight priest one shot.

    I was playing against a red and green player with my white and black vampire deck. When on turn five or six I had bloodthirsty conqueror and marauding blight

    priest cards out and 3 more. I had attacked with an enchanted vampire of desire moon with a 1/1 counter on it from the legion lieutenant and another counter from the enchemant squires devotion making the vampire a 3/3. When I attacked he defended with a 4/4 dragon token that I killed because the card had deathtouch and lifelink. That’s when the combo started. I got the kill and the healing…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. cloud

    fix cloud, planets champions not gaining indestructable when he's equipped. this has happened to me twice in two different games

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. Dollmaker's Shop isnt triggering

    Could you please check the interaction with Dollmaker's Shop and Overwhelming Splendor. I had Dollmaker's shop unlocked and was attacking with nontoys but not getting the 1/1 toy from the shop.

    Didnt take a screenshot of the board state. But checking one creature that attacked, it was a cat but had no other creature types (like "All" or toy in the line)

    This seems to be bugged as of 21 July 2025 version.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. draft missing cards

    Hello - for some reason all the mono-colored Black cards I drafted for a Final Fantasy Premier Draft do not show up in my card pool. I drafted at least three such cards (Vayne's Treachery, Sephiroth's Intervention, and Overkill) but those cards do not show when I try to add them to my deck - only multicolored Black cards are available. I have verified that no other Advanced Filters are on. I have attempted to Repair Game Files. A log is attached as well as a screenshot of the issue.

    3 votes

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  17. Deck Building with Upcoming Sets

    I’d like to suggest an improvement to the deckbuilding experience with upcoming sets in MTG Arena. As it stands, we are able to preview new cards from the upcoming sets (EOE, in this case) in the MTG Arena client a week before their release. It would be great if we could at least build decks with these cards ahead of time, even if we couldn’t actually play with them.
    Currently, players who want or need to build decks before a new set is released are forced to rely on external sites and tools, which some people either dislike or are…

    3 votes

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  18. Crash with New Update

    Just downloaded new update. The game crashed at the beginning of the match. I was able to rejoin then it crashed again. I rejoined, it crashed, and then I couldn't rejoin the match without it crashing. Happened as soon as I attacked with Ragavan, same card crashed the game twice, the second time was spontaneous though. Dang, I was gonna win too lol. But yeah, please fix, want to get back to playing.

    Also, I troubleshooted, force stopped and cleared cache, android can do that quickly. Was still crashing, and the error is new, started after I downloaded today's new…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Fix the game

    Stop rigging matchmaking, stop rigging the shuffler, stop allowing people using tools to manipulate their hand and draws.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Infinite combos should not time out their opponents.

    I have nothing against infinite combos, but they should not time out their opponents while the combo is cycling, especially when the combo is based on an effect that can only be played as a sorcery.

    Case in point, I had two hourglass tokens when my opponent started an infinite combo using Chitinous Crawler and Marketback Walker (being cast repeatedly with X equal 0) and I had to keep clicking to let stuff resolve (wasting my hourglass tokens) while they cycled through the combo to find their kill card.

    They eventually found the card they were after and I resigned,…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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