MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24238 results found
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Unable to login ( 13/12/2022 )
After forced update I get error
'Unable to Login'
Authentication failed for username:
date
Failed deserialization on response for message : errornumer . Response
payload:Give us the steps to reproduce the bug.Update to version 2022.22.0.4403.974254
Note which platform you’re using (PC, Mac, Android, or iOS)Windows
Enter the actual results you’re experiencingUnable to login.
Enter the expected results of the featureAble to login.
Add any relevant screenshots/videosIf you found a workaround, please add workaround steps.Nope
5 votes -
cannot get collection
Ever since last update I have been able to log in and play around 1 out of 10 times. I always get a "cannot get collection" error that proceeds to retry than a blank screen or network error. if eve i am successful logging in the store is not accessible. this is VERY frustrating considering ive spent so much on this game! ive attached some videos, one even with a speedtest showing my internet speed. one shows being able to log in with the store not accessible. i get to play one to two games then i get the cannot…
5 votes -
Challenge a friend is not possible
My wife and me tried several times to fight each other, but everytime me or her are getting a "network error".
First, the game tell us, that it cant approve the deck, we choose, then she or me have a second network error, which forces us to leave the game or reconnect.
What can we do, so we can have some matches together?5 votes -
5 votes
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Sideboarding bug
During sideboaring I can’t see my opponents hand, graveyard, library etc. because it is covered by the timer. Playing on IOS mobile
5 votes -
draft
quick draft disappeared/changed while still playing. Lost what i won, can't even access draft screen to claim prize.
5 votes -
Game is stuck
Opponent never finished their turn, timer never even started to run out. No way to progress through this game. This has happened to me multiple times before, including in ranked games.
5 votes -
プレイできる環境下に無いゲーム
手札の偏りが多々あり、ゲームとして成り立っていない。
禁止カードになるべきカードが放置されている業況にもあると思う。開発陣は早急に対応するか、辞退するしか、
このゲームは良くならないと思う。
せっかくの良いコンテンツが悪くなる一方でとても勿体ない。5 votes -
Game isn’t as desirable now that I can’t play my own audio
Your game is no longer desirable to play without being able to play my own audio such as music or podcasts. Since implementing a change to takeover audio, I rarely feel like playing. I certainly won’t play for as long. Bring back being able to play and listen to your own audio.
5 votes -
Emotes
I am trying to change one of the new Emotes over one of the old ones, but all i get is an Error saying "Equip Cap Over the limit". In one of the screenshots, there is one spot free for the new Emote, but when i Equip it, it gives the error in the other screenshot. I do not know if it works on Mobile, but on my PC it does not seem to work at all.
5 votes -
Animation of Opponent causes my turns to burn down
Animation player had where they cast a ton of cards kept playing on the screen while MY TIME was being burned through. I lost all time I had stored up and luckily the action ended or I guess I would have just lost the match.
THIS IS A HUGE BUG
5 votes -
Stone Brain Not Working!
Stonebrain doesn't give me a textbox forcing me to timeout and lose for inactivity. This is a really bad issue! I have lost ranked games for this!
5 votes -
ETB Arcane Proxy don’t work
I cast Arcane Proxy for 7 mana, but the ETB don’t work. In my graveyard there were two instant from 3 and 5 mana.
5 votes -
opponent played "demonic tutor" in historic brawl
my opponent in historic brawl cast a banned card. I acquired the same "demonic tutor" card and added it to my deck, and this confirmed my belief that it would invalidate my deck. not cool
5 votes -
"C:\Program Files\Wizards of the Coast\MTGA\MTGA_Data\Logs\Issue Reports\Log20221129_221638.log"
the stone brain isnt allowing me to name a card
5 votes -
Gurgling anointed trigger fail
Gurgling anointed dying with strentg 3 and 2 creature with 1 mana value in the graveyard and nothing happened (Ashnod was one)
5 votes -
rigged
**** this greedy gutless pedo supporting garbage company. This game is so ******* rigged it's embarrassing to the game of Magic. I'm sick and tired of paying the exact counter to me deck literally every game no matter what deck i play with. I have to mulligan pretty much 90% of the time just to play the game to begin with while my opponent has a stacked deck and every card is in the perfect order and they draw exactly what they need at the perfect time. ******** people and everybody who works for this ****** organization. I pray somebody…
5 votes -
Etching of Kumano Exiling creatures without them dying
Kamuno Faces Kakkazan // Etching of Kumano
Etching of Kumano states that If a creature dealt damage this turn by a source you controlled would die, exile it instead. But it is just exiling any creatures that took any damage. They would not die with the damage they took but they still get exiled. Am I reading the card wrong?5 votes -
Charbelcher
Goblin charbelcher needs banned or hot fixed badly. Big bug. So it's supposed to flip card till they hit a land and if a mountain it does double damage equal to the number of nonland cards flipped.... It does not do this.... No matter what number of cards they flip over it does a flat 50 damage!!!!!!!!!!! Super bugged and people are learning about it and exploiting it in ranked. Super easy to reproduce so no other files needed. Just use it and watch it does 50 damage with no explanation for it
5 votes -
Unmoored Ego - Game just stall
I was playing in historic mode, used Unmoored Ego - and the game just stall on my priority without the popup to select an opponent card name. I tried to reconnect - no luck, the same story, until timer hadn't finished and I exploited. Seems some strange bug.
5 votes
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