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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24463 results found

  1. Game crash when connecting to opponent

    When connecting to opponent, the game sometimes crashes and when it happens you would think to just to reopen the game and reconnect to the match (encountered in ranked/historic brawl/unranked queue) but it just keeps crashing upon trying to connect and will only be able to get back into the client when the match is over.

    Have heard from reddit that the only solution is to login to the same account through another device but could not try due to my phone being unsupported.

    Please fix this it is very annoying and really spoils the fun.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. Elesh Norn Card Styles

    why aren´t all the card styles available for purchase?

    5 votes

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  3. Bug/Product Suggestion

    Vat of Rebirth does not work as its card description says. It accumulates oil counters on any creature or artifact death including tokens that the owner controls instead of creatures entering the graveyard as the the card description says.

    5 votes

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  4. Maze's Mantle did not resolve hexproof on targeted creature.

    I cast Maze's Mantle on a creature targeted with Unsummon on the stack. The Maze's Mantle resolves first and Hexproof should be on the creature invalidating it as a target for Unsummon fizzling the spell. Instead my creature was returned and the Maze's Mantle went to the graveyard. This is not how the mechanics work nor the correct application of hexproofed creatures being targeted after resolution of hexproof on the stack. Looking at the numerous posts around hexproof this seems to be an issue in general but this was an instance I noticed with a new PAWBO card.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Experimental Augury

    Does not allow arranging order of cards.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Arena rng isnt random

    The draws are obviously manipulated, idk what your going for but it's not natural, I've been tweaking the land bases and all I can say is after two decades of playing paper and six months of arena there is something off and it feels suspect, I hope it's just me but I wouldn't be surprised if it was by design the way these games shake out. So my suggestion is stop it I guess, I'm not having fun and im frustrated more than not, my trust in your company is wavering well beyond this issue and I really doubt I'm…

    5 votes

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  7. Animation slow-down

    Animations for everything, and I mean EVERYTHING slow down to a crawl. Cards being played out of hand, tap animations, even the defeat/winning explosion animations at the end of the match.

    Platform: PC
    Steps to replicate: Unkown. It appears to happen randomly.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. マッチ後のアンケートについて

    マッチ後に時々出てくる
    「マッチは楽しめましたか?」ですが。(ニコニコと泣いてる顔文字)
    これは何のためにあるのですか?。
    不満があれば次回マッチなどで補正してくれるのでしょうか?。
    (不満回答後のマッチについては有利な手札やこちらに都合のいいドローや相手は不利なドロー等の補正。もしくは有利で相性の良いマッチング)
    マッチの時に、えげつない補正してくる事が度々あるので、補正してても不思議ではないです。

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Glissa sunslayer is not getting first strike

    First strike is not working on this card Glissa Saunslayer

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Playing against a red deck is unbearable

    Many cards with instant attack and creature destruction in one deck. It is almost impossible to win with other colors. I refuse to build a red deck just to win. I think you could check this out.

    5 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  11. Barbed Batterfist killing my creatures

    Barbed batterfist is killing every single creature I attach it too. I can't find any reason in card description but if I re-equip it to the token it creates it is the only way it isn't killing my own creature instantly.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. 日本語版《怪しげな統治者、スクイー》のテキストエラッタが反映されていない/Text errata for Japanese version of 《Squee, Dubious Monarch》 is not reflected

    日本語版《怪しげな統治者、スクイー》のテキストのエラッタ「(前略)墓地にありこれでないカード4枚を追放することで(後略)」が、正しいテキストである「(前略)あなたの墓地にありこれでないカード4枚を追放することで(後略)」に修整されていない

    The errata in the Japanese version of Squee, Doubtful Monarch's text reads "~ and exiling four other cards from graveyard ~.", which is the correct text: "~ and exiling four other cards from your graveyard ~."

    5 votes

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  13. Create a Way to Remove or Counter Poison Counters

    First, the poison counter mechanism is dumb. Not sure which good idea fairy in your staff meeting thought: "Let's just get rid of life totals and only give players 10 life...PERMANENTLY!" Second, the fact that your devs did not put ANY way to remove or stop poison counters once they are applied is unbelievably LAZY...which is par for the course for your last two Arena xpacs. No imagination, just regurgitated bs. At least make this xpac tolerable so we can remove poison counters. Currently the only way to remove poison counters is to cast CONCEDE.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Mondrak, Glory Dominus and Vesuvan Duplimancy breaks the game

    The problem is an interaction between "Mondrak, Glory Dominus" and Vesuvan Duplimancy. Due to the exponential nature of Mondrak, if you cast a spell that targets Mondrak while Vesuvan Duplimancy is on the field, it leads to weird behaviour of the game. I think I read somewhere that there is a cap on tokens created, although even with ~250 Mondrak tokens, the game often just abandons, leading to a draw, or goes back to the main Menu. When copying a different creature while ~250 Mondraks are on the board, the game just abandons the process without any hint. which is…

    5 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  15. Message Asset error detected

    Hello

    From last tuesday I've got the following looped message "Asset error detected, Arena will relaunch to verify asset contents". MTGA Mac version. Unable to log & play. Could you please fix this bug ?

    5 votes

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  16. Filgree Sylex

    non-land permanents not destroyed

    5 votes

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  17. My timeout burns for my opponents actions

    During a game of historic, my opponent had Scurry Oak; Heliod, Sun-Crowned; and Soul Warden. Causing him to have a bunch of squirrels, and a bunch of counters on everything.
    When he passed to my turn, I was ready to go off and win that turn. However, when I played my creature, his loop started with Soul Warden triggering. Which is expected, there is no problem there.
    The problem is, as he was triggering and resolving his loop dozens of times, MY timer was the one burning out. So by the time he was done, the computer forced me to…

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. Midweek Magic Historic Singleton Incorrect Reward

    Won a match in the Midweek Magic Historic Singleton event; description says reward card will be at least rare; got Feed the Infection, which is uncommon.

    5 votes

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    1 comment  ·  Events  ·  Admin →
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  19. "Collection" Button Link Not Working on Profile Page

    On the Profile Page in the bottom right corner there is a button you can click, that says "Collection" but it seems to not be working, as when i click on it, nothing happens. A dead link perhaps? Or it hasn't been given an instruction? I don't know if its ever worked actually, and I've been playing for a few months now come to think of it. But I digress, it would be cool if that button worked. :) Cheers!

    5 votes

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  20. Wind Sound

    New wind background sound effect is everywhere and super annoying. In settings, it's controlled by SFX and not Ambiance. Please move it to ambiance so I can take the game off mute again.

    5 votes

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