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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10237 results found

  1. Not getting achievement advancement

    On Mac, I am no longer receiving some achievement advancement. I was 12/13 on Vanquish the Week II before I played this weeks MWM. Once I completed it (3 wins), I didn't get 13/13 and gain the achievement. Likewise, I am 191/200 on At Any Cost. I have been using lands that require 1 life to gain mana. Despite tapping these several times, I haven't advance further.

    3 votes

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  2. Mac M1 Max – Massive Battery Drain & Overheating on macOS Sequoia

    After updating to macOS Sequoia 15.5, MTGA causes extreme battery drain and overheating on my M1 Max MacBook Pro (2021, 32GB RAM). Activity Monitor shows Energy Impact values as high as 2800, even with all graphics settings on low and no other major apps running. Feels like it's going to catch fire.

    I’ve verified that I’m using the native (non-Rosetta) version. Other games and apps run normally, so the issue seems specific to MTGA on Sequoia.

    I’ve seen older posts from other Mac users requesting native Apple Silicon support and improved optimization.

    Continued investment in macOS performance would go a…

    3 votes

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  3. Magnetic Snuffler + The Aetherspark Don't Resolve correctly

    If you have a copy of "The Aetherspark" in the graveyard and cast "Magnetic Snuffler" from hand, and then use Magnetic Snufflers enter the battlefield effect targeting The Aetherspark, the aetherspark will return to the battlefield but does not attach to the Magnetic Snuffler

    steps to reproduce
    1) have The Aetherspark in the graveyard
    2) Cast Magnetic Snuffler and target The Aetherspark in the graveyard
    3) Magnetic Snuffler and The Aetherspark will both be on the battlefield, but not attached.

    If this is a super wild edge case of a weird way The Aetherspark works I apologize! Asked a few…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. reach a life total of 50 or greater achievement

    I've not received my achievement even though I have done this multiple times with the WB starter deck. I don't have a screenshot of my life total and I've tried to post this with the log but maybe the log is too big because I get an error when attempting to post.

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  5. Crash and match loss

    It happened to me many times in the last weeks, that the game crashes as soon as an opponent is found and the match is ready to be played. Then, if I try and open the game to reconnect, I find a bugged loading frame as in the attached screenshot, and when I finally manage to get back into the game, the match I was about to play is considered as a loss.
    This happened to me with premier draft, ranked and standard event matches.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Cheaters

    Game crashed in mythic after I cast the winning play an no matter how fast I try to reconnect after the BS freeze the game will not relog until I time out even though it's less then a minute or the time it takes when a salty opponent who is roping.

    3 votes

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  7. Dollmakers shop not triggering

    Dollmakers shop is not tirggering. I have lost so many games after playing Dollmakers shop, attack with a non-doll creature and do not get the trigger! I have lost ranks because of this issue. I need compensation for wasting my time playing a game that I cannot win, because a MYTHIC card that should be powerful does not trigger as it should!

    3 votes

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  8. game crashing mid match

    Game has been crashing mid match. issue occurs randomly. at first it was happening after the 1st or 2nd action of the match (playing a land and such). the game would freeze then say it was reconnecting to the server before exiting the match. restarting the client didn't help. after 3 such crashes i used the repair option and it seemed to resolve the bug. not long after, the issue occurred again but much later in the match.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Splash portal an Etali from Etali draw gave the Etali to opposing player.

    I played an Etali, it drew a splash portal which I used on Etali and somehow it returned to the board not in my control but in opponent control.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Use realistic Shuffler that actually mimics human shuffling methods. not a soul on earth can truly randomize their deck.

    Like the title says, upgrade the software to more realistically mimic REAL LIFE MAGIC.
    it's pretty simple really, no human on earth can "true randomize" their deck, so why is it used on MTGA?
    Also it's pretty scummy that you guys punish players for not being new.

    Say you're new to magic= 6x jump in tokens and a quick draft token
    Say you're a loyal customer that knows how to play magic= Nothing at all.

    Why does everything need to rotate also? is there a decent reason we can't ALWAYS have a cube draft?

    3 votes

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  11. End Step Triggers

    End step creature death triggers not triggering
    1. Barrensteppe Siege is in play
    2. Creature with mobilize attacks
    3. Beginning of end step, tokens are sacrificed (die)
    4. Siege should trigger opponent to sacrifice a creature, but it does not

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Jump In Not Available - Only Shows Home Button

    Randomly last night the Jump In screen changed from "Play" or "Resign" to only listing the "Home" button. I waited until now to file this bug in case the maintenance from earlier today fixed the issue. It did not.

    3 votes

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  13. Game boots me nack to title screen mid mathes in ranked

    Game keeps booting me mid match to title screen in ranked matches only when im winning in bo3 been happing every since I hit mythic fix your servers or please get a handle on your cheaters rank use to mean something.

    3 votes

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  14. missing mythic card reward from mastery level

    when i bought the mastery pass this week i didn't recieve the Mythic cards for the completed levels, along with any newly completed levels with this reward.

    3 votes

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  15. menu UI is white

    menu tabs turn white and the sideboard also becomes unreadable after a game. No idea what triggers it but happens every so often.

    3 votes

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  16. Draft disconnect

    During the draf playing the match simply disconnected

    3 votes

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  17. Matches in history are not counting

    I have 251 games in history mode, I played several games today but the counter doesn't go beyond that number, I can't complete the achievement because progress is being blocked
    My platform is PC

    3 votes

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  18. Manually assigning damage

    It is impossible to assign 2000+damage using only the arrows. You have to click them 2000 times, which is impossible to do within the given time. So I die because timer runs out. Please make an inputfield or make it possible to count below zero to reach highest damage fast. Game on iphone.

    3 votes

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  19. Not gaining mastery experience

    I have completed each of my 15 wins and did not receive the mastery experience for any of them.

    3 votes

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  20. サイドボードの編集ができない

    デッキ編集中、サイドボードにカードを移すことが出来ない。

    3 votes

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