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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9342 results found

  1. Time Lag

    I was playing draft and my internet connection was perfect, nonetheless my timer kept appearing and I couldn't play cards, resulting in me losing the game in draft. I spent money to enter the draft and was kicked out due to technical issues, inaccettable

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. leyline of hope

    Leyline of hope pregame action to start with card on battlefield would not work, tried clicking submit button multiple times and the game did not progess. Was forced to concede the match, which gave me a forced loss in my Duskmourn premier draft which I paid to buy gems to play in.

    2 votes

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  3. Bring Back FF Avatars

    Bring the FF avatars back into the store the current cosmetics are dusty.

    2 votes

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  4. containment priest

    Bug: With 2 Containment Priests in play (one on my side, one on my opponent's) I cast Three Steps Ahead. I select options to create a token that's a copy of my creature & card draw. The creature I chose to create the token from was my Jill, Shiva's Dominant on the battlefield. The created token was automatically exiled, although Containment Priest should only exile non-token creatures who enter without being cast. I presume this is a bug.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Keyword Searching

    While I was looking for stax cards (typically that have the word “can’t or cannot” in it), I tried searching with “can’t” and it would pop up red. I looked at winter moon to see if it has “can’t” or “cannot” and in its text it is “can’t”. So for those who are looking for stax can’t use the searchbar at its full potential.

    2 votes

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  6. rigged

    You should be ashamed. This game is rigged and all you do is continue making it worse by implementing more five color commanders that always win because they never run out of gas. Your game is terrible, your company is terrible and you should all die of cancer. I hope this company goes bankrupt and you and your children and families starve to death. Worthless ******** like Jodah, first sliver, etali, every board wipe. This game has such a decline I hope you all do the world a favor and go get in a bread line. You and the worthless…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Turn Skip

    Skipped Turn - second attempt at playing Ranked (ever) and opponent obliterates me...because I can't play my turns. I was able to play my turns the first few rounds, but after my creatures were destroyed, I could only play a land and my turn would immediately end. No prompting to cast a spell (I had the mana to do it), no prompting to end my turn. Just automatic skipping my turn.

    2 votes

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  8. How is this Possible?

    How is it possible that I'm playing a brawl deck with 41 land and almost 30 forms of mana ramp. Yet, I continue to miss land drops past turn 4. I'm lucky to see one piece of mana ramp and 3 lands in an opening hand. In fact probably 80%+ of the time I have to mulligan past my free mulligan just to see a 3rd land. I set the deck in my overwhelming favor to be able to ramp excessively and quickly. However, I'm getting beat in land drops by decks that don't have access to ramp spells only…

    2 votes

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  9. Keys to the House

    While playing a game on MTG Arena, I attempted to use the card Keys to the House to re-lock Weight Room, which I had previously unlocked. However, instead of re-locking Weight Room, the effect incorrectly re-locked Rickety Gazebo, which was not the intended target.

    2 votes

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  10. Cards Overlapping on the Screen

    Both my cards and my opponents cards started overlapping on the right side of the screen, so I could not block properly, nor could I properly assess the boardstate - I should have 2 1/1 tokens to block but I could not see them, also, my opponents lands seem to be tapped even if they did not play anything.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Arena direct ghosted

    I won an arena direct over 2 months ago and have had 0 contact from Wotc. I have cut 3 supports requests all ghosted/no reply. This is obviously a bug in their processes.

    2 votes

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  12. Style bug on Disruptive Stormbrood

    Style bug on Disruptive Stormbrood. I can see the name while it is in my hand or graveyard, but not on the battlefield. On the battlefield, it is just a black bar.

    2 votes

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  13. Can't claim rewards

    My event crashed after winning 7-2. I was not awarded the prizes and cannot claim them.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  14. 2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Allow us to search for card art... illustrator for deck boxes

    Please allow us to search for alternate card artworks, artists for the Deck Box. What happens is we can only search for card styles based on what's in the current deck...

    We should have another option when clicking on a deckbox to display all card art... and also have an illustrator / artist search function. Right now what I do is I create a deck just to list cards with good art styles... but i want to be able to do this without haveing to create a deck.

    thanks!

    2 votes

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  16. BRING BACK FINAL FANTASY AVATARS

    THE DECEMBER 5TH DROP IS COMING SOON! I NEED THAT SEPHIROTH AVATAR GIVE US ONE LAST GO!
    I MISSED OUT MAN DON'T FOMO ME!

    2 votes

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  17. Mimor bug

    At Momir event(mid week magic), when I put Umori, the Collector onto the battlefield, MTGA became unresponsive.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. mythic wildcards not received!

    i bought mythic wildcards, my bank charged me for them but I do not see them and I am not able to use them.

    Please give me my wildcards or refund the money.

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  19. Heir of Falkenrath Card Text Error Bug

    ファルケンラスの後継者のカードテキストが

    カードを一枚捨てる◯

    カードを一枚引く×

    になっている

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Obosh, the Preypiercer

    Hello, My brawl commander- obosh, the preypiercer, when blocked by 2 creatures should do double damage, however when assigning damage when blocked by 2, he only does base power {3/5}. so it assigns 1, and then 2 damage. It should be 6 total so 3 and 3, or 1=2 and 2=4, I basically lose my commanders main ability any time I’m blocked by 2 or more creatures.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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