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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10223 results found

  1. Update socials on https://magicthegatheringarena.statuspage.io/

    You link to a defunct twitter account on the status page - please update to current socials; especially helpful when there are issues like today where auth is failing for me, but the status page shows no issues.

    3 votes

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  2. duplicate

    Duplicate protection for alchemy cards not working.

    I recently opened a lot of alchemy edge of eternities alchemy packs. I do not yet own all alchemy rares of that set. Still I get rares that are not from this alchemy set. They are not even part of the edge of eterneties set, but of the bloomburrow alchemy set. That shouldnt be the case as far as I know.

    3 votes

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  3. stop the hand holding

    Please remove whatever feature/technology to smooth initial draws, steering win rate to 50%. It is not fun. At all. It does not help in improving deck building skills, players are lured into a false sense that their subpar decks are viable, while decent decks are given the false impression that the deck is not viable. It also does not enable the player to learn how to improve their play, single out specific areas where the deck can be improved.

    Forcibly making the player lose 7 of 10 games with "rigged" draws is not a good way to retain the player…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. When people just sit there and don't do anything on the FIRST TURN for 5 minutes straight, ban or limit their account.

    When trolls take an eternity to not take their turn, they should be penalized. Ban em. 24 hours the first time, 3 days the next, up to a perma ban. It ruins the game. I can do anything I want in my spare time. I am not going to play a game where some ******* just sits there doing nothing for 5 minutes without penalty. If want just trolls to play, good your model accepts that behavior.

    3 votes

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  5. Draft issue

    I disliked the pick 2 format rewards of drafting Through the Omenspaths and decided to try the Traditional version since it clearly states pick 1 card at a time. It’s also pick-2 but mislabeled. I’d like my draft refunded. This was bad information.

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  6. No Premier Draft for Omenpaths; can't use Draft Token for Pick-Two Draft

    I purchased the play bundle for the new Through the Omenpaths set, which includes a couple of Draft Tokens; I also purchased another Draft Token from the store yesterday. Unfortunately, there doesn't appear to be a Premier Draft format available for this new set. There is a Traditional Draft, but I prefer to avoid the time commitment of 2-out-of-3 matches when playing online. There is a Pick-Two Draft, but it doesn't accept using the draft tokens for entry. Why is there no Premier Draft for this set? If the reason is to focus on the Pick-Two Draft instead, then why…

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  7. Trample bug with phyrexian vindicator

    So, I attacked with a trample creature, and opponent blocked with the Phyrexian Vindicator, thus he would prevent the damage. But then, damage step could resolve, because I couldn't press anything except for concede, because I couldn't press CONTINUE or at least decline the damage, nothing.

    3 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  8. Cards disappearing during draft

    This is a bug report, not a product suggestion. Whether or not you want the product to do this, I am unable to replicate it thus far.

    Steps/description:
    During a through the omenpaths pick 2 draft, pack 2 pick 2 I selected two cards. Shortly before time ran out, the selected cards disappeared and two other cards were autoselected for me. I am unsure if all of the cards disappeared and were replaced with other cards or if the selected cards disappeared and two of the remaining cards were autoselected, as time was very short, leaving me stuck with two…

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  9. Traditional Draft uses Draft Tokens, Pick 2 Does not allow use of tokens

    as the title says, Traditional Draft can use Draft Tokens on to get into a draft for "Free", But the Pick 2 Draft does not allow use of draft Tokens.

    3 votes

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    2 comments  ·  Events  ·  Admin →
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  10. bug pc

    Hi

    I can't play to mtga.

    I have a black windows whit reconnect. but i can't

    3 votes

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  11. Card Art Style Not working

    I just purchased the Simulacrum Synthesizer card art style in the store.

    It shows in my deck that its applied.

    In game the old card art applies. I've done anything from remaking my deck to applying the style off and on and nothing that I do gets it to work as intended.

    Spent money on this style. Can this be looked at?

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Through the Omenpath cards in Gold packs

    I opened 3 gold packs at the start of Through the Omenpaths, where most of the cards pulled were from the set, but when I went to make a deck I realized none of the cards from the set that came from those gold packs were received.

    3 votes

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  13. Bug Report - Spectral Restitching

    The delayed trigger on Spectral Restitching appears to trigger on cleanup rather than EOT. This occurred in my current Omenpath Pick Two draft event. The delayed trigger is supposed to return the exiled creatures at the beginning of the next end step. However, when I cast it in my end step, the exiled creatures were returned immediately. They should have remained exiled until my opponent's next end step. I think it's timed as an "until EOT" effect (duration-driven) instead of "triggers at EOT" (event-driven).

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Enweb not working

    The enweb feature is not working on this card. I had enough mana and a tapped creature and it didn’t light up. This was during tournament play.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Opening Gems in Packs without having the full set

    Hello, I just bought 45 packs, and opened 48 packs for Through the Omenpaths. I received a single gem even though I had no other cards from this set. I'm still missing most of the Rare cards in the set.

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  16. did not receive preorder

    i have no mastery pass.
    Transaction number

    1788882201

    3 votes

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    1 comment  ·  Store  ·  Admin →
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  17. receiving rewards twice

    Greetings. I have pre-ordered the Through the Omenpaths edition and have received my rewards. However after i opened the 50 pack and 5 gold packs I received in game mail that I havent claimed them and now i have another batch with 50 new packs and 5 gold packs. Basically I have received the pre-order twice and that is the bug im reporting. How do we proceed further? Thank you again in advance for the help

    3 votes

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    1 comment  ·  Store  ·  Admin →
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  18. Fetch lands and enweb mechanic crash mobile client

    Whenever an opponent plays a fetch land or casts a spell with the enweb mechanic the mobile client crashes and will continue to crash on restart until you have been kicked from the match for inactivity.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Full Control Keeps Activating bug

    Been playing since beta.

    Recently (and probably after upgrading to win11, otherwise nothing else has changed), the game puts me in full control constantly, on my and my opponent's turn. Every time I disable it, on the next step it's enabled again. Only fully passing turn will not enable it, but that's not really practical, for obvious reasons.

    I've monitored my mouse and keyboard using external programs, to see if CTRL (or a macro) is being pressed randomly, and it's not. I've reinstalled, cleaning the registry in the process, still nothing. Repaired game files, still the same.

    It's infuriating, actually.…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. area anthology 3 missing cards

    The Arena Anthology 3 is missing cards after I bought it. This is the same thing that happened on the last set of Anthologies.

    Missing Cards

    Staff of the Storyteller
    Miscalculation
    Dauthi Voidwalker
    Necromancy
    Chain Lightning
    Crop Rotation
    Exploration
    Noble Hierarch
    Fallen Shinobi
    Umezawa's Jitte
    Batterskull
    Memory Jar

    3 votes

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    0 comments  ·  Store  ·  Admin →
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