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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9345 results found

  1. Stormchaser card not displaying properly in gameplay.

    Stormchaser card not displaying art properly in gameplay.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Card Style not showing up in game

    I received the Foundations Ajani's Pridemate Card Style as a reward from a recent Midweek Magic Event. However, after applying the card style to my deck, it is not showing up in game. This problem does not happen with other card styles I own for Ajani's Pridemate, only for the Foundations Card Style version. See attached screenshots and capture log. Please advise.

    2 votes

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  3. MTG game Timeless - Emrakul The Aeons Torn card not correct working wth Static Prison

    I played a Game in timeless and i have just played Ghalta the Stampede tyrant and got Emrakul The Aeons Torn out my opponent played Static Prison and coult Target Emrakul The Aeons Torn with it bu on the card it clearly says Protections from spells with 1 or more colors. this is a very clear Error and bug and should not even work. i would suggest fix this emediatly because this makes the card complete broken towards one of the most popular cards in the game

    Fix Emrakul please

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Fuse Timer Runs Out During Opponent’s Turn

    My opponent brought back all the creatures from the graveyard and spent ages leveling up one creature. During that time, his fuse ran out — and then, during his turn(!), mine did too. When it was finally my turn, I instantly died.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. The aetherspark

    The aetherspark is not supposed to be able to be attacked while equipped to a creature. Enemies still can attack it, but only with the tokens that are created by creatures with the “mobilize” ability. I’m on android, and this problem has been a recurring problem since I started using the aetherspark, over 3 weeks ago.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. MTG Arena is freezing

    Since I bought thic computer and try to install and play Arena, the program is freezing, specially if I try to change the daily mission, but also if I try to play. I can play just a few turns. I already try to install and uninstall, try to download and play via Steam, but the problem persist

    2 votes

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  7. ブロールで対戦相手とマッチしない

    2025.52.10.3265.1188538
    ミッドウィークマジックあるいはゲームプレイのブロールにおいて、対戦相手を待っていますの表示以降、一向に対戦相手とマッチしない
    5分程度経ってからアプリを開き直すと初期画面になり勝ちはついておらず、ミッドウィークマジックの場合は報酬を獲得できない

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  8. Player Rank showing in Sealed Event

    The rankings appear in the closed deck .

    Please note that closed deck games, which do not show rankings on the cover, are being ranked. player rankings are visible during the game.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. error with cards that pull lands from deck

    I am not able to use bushwack and other cards to pull land from my deck. None of them work since this update.... I do have plain lands in my deck....

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Chizak, Apex Arachnosaud bug

    Cool, i got ninja-blocked by Chizak, Apex Arachnosaud because its ward animation stops it from having a reach animation. Great.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. プレオーダーを2回受け取ってしまいました

    プレオーダーの商品を2回受け取ってしまいました。

    本日日本時間の23時頃、MTGAを起動したところ、プレオーダーを受け取りました。領界路の彼方50パックとゴールデンパック5パックのセット、およびプレイインポイントやドラフト券等のセットになります。

    その後、届いていたメッセージを確認したところ、プレオーダーが受け取れていない旨のメールがありました。表示のバグかなにかで受け取れていなかったのだと思い、受け取ってパックを確認したところ、領界路の彼方103パックとゴールデンパック10パックを持っていることになっていました。103パックのうち3パックは全員に配られたものだとは思いますが…

    確認していませんが、おそらくプレイインポイント等も重複して受け取っている状態なのかと思います。すぐにアプリを閉じたため、開封等はしておりません。

    アカウント停止等のペナルティがあるのか、買った分は開けていいのか、回収を待ったほうがよいのか、判断がわなりません。対応していただきたいです。

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  12. bug pc

    Hello,
    I'm having a problem logging into the game.
    I have a black screen and I have to either log back in or shut down.
    See photo

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Bandit's Talent Cosmetic Display Problem

    For the last couple of weeks the Bandit's Talent Cosmetic has not been displaying fully when on the battlefield. I attach both screenshot of the latest example and the log file. Please note that this problem occurs constantly and not only when the opponent concedes during the casting of the card, as in this case. I have already checked validity of the card files etc and the problem has persisted. The basic card displays normally.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. wrong description

    Actually I hoped I can Play a normal 8 Player Draft with your new Format Spiderman (Through the Omenpaths). And I found it. If you go to "Traditional Draft" it says you play with other 7 players and you pick just one Card.
    SO I bought the draft and started the game. ANd I was so shocked to see that this is also a 4 Player Pick two draft I dont like to play. So I am a bit ****** about this. I would like to play that format. Or not to play Spiderman. And wait for Avatar.

    Best regards,…

    2 votes

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  15. 2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. enrolled into traditional draft through the omenpaths draft but got into edge of eternity draft

    Hi, I paid with a draft token to enter into through the omenpaths draft that was starting today but I got into the edge of eternity draft. I wanted to experience the new set but instead I got the old draft.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  17. サイドボード デッキトップ

    サイドボードにカードを入れた状態で旅するチョコボなどのデッキトップからカードを唱えられるものを使おうとしても、トップが光るだけで、押しても唱えられない。Androidです

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Gyruda mills 4 face-downed cards include Progenitus and crash Game Client

    When Gyruda ability mills cards include Progenitus, milled cards move to graveyard face-down and Progenitus becomes revealed. then, I become can't do anything except concede until time-up, and tens of seconds later, Game Client becomes crashed. then, I reboot Game Client and return to game, curiously enough Progenitus is in battlefield. I think, Gyruda can't find Progenitus because Progenitus return to library (Hidden Zone) instead of moving to graveyard.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Stuck in Tutorial - can't leave without playing it

    The UI keeps telling me that that all Tutorials are new.
    So I clicked the first one, if I ever played them, it has been years, so I thought I might check as I saw that here supposedly are unlocks I wasn't sure I got.

    So I finished the tutorial, but didn't get an unlock screen. I assumed I already had them, but wanted to check the tutorial section again to see if the unlock path now looks different. But this started the tutorial again at Chapter 1.

    All fine and well, but there is no way to leave the…

    2 votes

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  20. Weird ranked play symbols during unranked play

    When I enter the PLAY queue for Unranked Standard Constructed, both myself and my opponent are shown to have Diamond rank indicators. I am not presently Diamond rank. After we have entered, the display shows what appears to be some sort of rank indicator, but greyed-out.

    2 votes

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