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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9397 results found

  1. Elven Bow inconsistent cost

    Elven Bow costs an inconsistent amount of mana to create a 1/1 Elf token and attach the bow to it. Sometimes it costs 1, sometimes it costs 2. From what I can tell, there's a "bonus version" of the card with the cost of 2, but there's no way to specify which version you want to appear in your deck, so it defaults to costing 1 except when it's most inconvenient. Or possibly when directly challenging a friend.

    1 vote

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  2. Drafy problem

    bject: Server Error During Premier Draft – Unfair Losses

    Hello,
    I would like to report an issue that happened today during a Premier Draft on PC. During two different matches, the game suddenly showed a “Server Error” while I was inside the match, and I was unable to reconnect both times. As a result, the system automatically counted both situations as losses, even though the errors were not on my side.

    Details:

    Format: Premier Draft

    Platform: PC

    Date: Today

    Issue: Server Error occurred twice during the match, unable to re-enter, both counted as losses

    I kindly request that you review…

    1 vote

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  3. Keep having to hit login, and remember me is always checked when starting Magic Arena.

    Keep having to hit login, and remember me is always checked when starting Magic Arena. How was somebody actually dumb enough to think automatically checking "keep me logged in" was a good idea? It's like some moron assumes everybody has a private device that they play MTGO on. There was no need to update the way logins were set up, unless it's for a shady reason.

    1 vote

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  4. Received a Rare in a Mythic Rare Avatar pack

    I purchased a Mythic Rare pack in Avatar, no Mythic Rare in the pack.
    PC
    Purchased only 1 pack
    I would like the extra 300 gold I spent for the pack returned to me, please?

    1 vote

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  5. Traditional Standard Event has been missing for 15 days.

    It’s missing on every platform. Has been since the Avatar set released. Just look at the Constructed events tab in Arena to see it’s not there. This is seriously ridiculous.

    1 vote

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  6. Draft deck wont submit

    I drafted using my android phone of the new set. When I went to submit my deck it said it was invalid. I've tried the fix a bug reload option a dozen times, between my phone and my apple tablet and nothing has fixed it. The system seems to be hung up on the lightening strikes I drafted. I would love to be drafting this new set as it looks like I'd spend money on it and did for the initial draft. But at this point I'm about over playing this game.

    1 vote

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  7. Is there an in game official and easy way of downloading a list in text with your full collection of cards owned on MTGA?

    I contacted support through the Customer Service Agent but they suggested to bring my request here. I would like instructions for downloading a text list with all my owned cards on MTGA.

    That would be a tremendous help for:

    a. visualizing what kind of decks I could build;
    b. using the same spreadsheets I use for my paper decks with my MTGA decks;

    1 vote

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  8. Planetarium of Wan Shi Tong - double use of once a turn mechanic

    I'm pretty sure I've used the "Forensic Researrcher - blue / tap to untap perrmanent or collect evidence 3" to use the ability of the "Planetarium of Wan Shi Tong" to cast a creature from the top of my deck for no mana cost twice during one turn by untapping it. Planetarium says that ability should only activate once per turn.

    1 vote

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  9. Payment Widget doesn't load

    When trying to purchase Gems via the Mac app, the app loads a spinner that says connecting to server. It never leaves the page and I need to exit.

    1 vote

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  10. Survival stun counter

    I had a Glimmer Seeker into play; opponent used -2 of Kaito, Bane of Nightmare on it during his turn; tapping it and putting two stun counters on it.
    During my turn; the "Survival" didn't trigger even tho Glimmer Seeker was indeed tapped.
    I was not able to find a ruling saying that a stunned creature doesn't trigger it's "if tapped" effect.
    If such ruling exist; then I apologise for the wrongful bug report.

    1 vote

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  11. Earth kings lieutenant

    Earth kings lieutenant does not give all ally creatures a +1/+1 in play. I suggest removing him from your deck or have him fixed. IOS platform

    1 vote

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  12. Button to play and keep cards not appearing

    I was on the play but couldn't select play, only draw, then when I drew couldn't keep my cards as the only visible button was mulligan. I literally just opened the client, started a game and got this, no special set of steps.

    1 vote

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  13. Rot-Curse Rakshasa rewnew ability circumvents hexproof.

    Rot-Curse Rakshasa's renew ability seems to resolve even if all targets have hexproof resulting in a decayed counter being placed on the creature with hexproof.
    Relevant factors
    -Standard Brawl
    -Creature was given hexproof using [[magic damper]] that was cost reduced using [[Eluge, the shorelesss sea]].
    -The ability resolved due to the time rope being ran out.

    1 vote

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  14. Modern Horizons 2 Limited Events/Draft

    Dear MTG Arena Team!

    I would like to inquire whether a Modern Horizons 2 Draft will be offered in MTG Arena in the foreseeable future. I have noticed that many cards from Modern Horizons 2 are already available in the client, which is why I am wondering whether a corresponding Limited event is planned or whether a date has already been set.

    I would greatly appreciate a brief response regarding the current plans.
    Thank you in advance for your time and support!

    1 vote

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  15. Lorwyn: First Light arena rewards

    I've bought "Lorwyn: First Light" on the D&D beyond site and i can't receive my card sleeves in mtga...

    1 vote

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  16. Abandoned Air Temple entered tapped with basic lands on battlefield.

    MtGA on Android, Standard Ranked.

    In my most recent game, I brought out an Abandoned Air Temple with a basic plain and 2 basic forests on the battlefield. The Air Temple entered tapped, and I was unable to use it for that turn.

    1 vote

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  17. flare of denial vs simulacrum synthesizer

    Timeless, casual vs LordMurios ! 02DEC25 ~ 1530 CST.
    I have island + island up, Opponent plays simulacrum synthesizer (SS), I flash in snapcaster mage targeting flare of denial in the graveyard, then the simulacrum resolves without giving me the chance to sacrifice snapcaster to counter the SS by paying the alternate cost of sacrificing a nontoken blue creature.

    1 vote

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  18. holding priority during combat

    I'm so sick and tired of the fing bug that WOTC knows about where we can't hold priority after declaring blockers. FIX THIS F*ING BUG! I'm so tired of my Giada dying with The Seriema out and activated because I can't fing tap Giada after declaring her as a blocker. For F's sake FIX THIS.

    1 vote

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  19. Card in Emmara Deck doesn't exist in MTGA

    Card in Emmara Deck doesn't exist in MTGA
    I bought a physical Commander Deck recently with "Emmara, Soul of the Accord" as the main person. I was trying to just build the deck myself in MTGA, but found at least one card that doesn't even exist in the list of cards - "Vitu-Ghazi, the City-Tree". I haven't finished going through all the other cards yet, but it's likely more are missing too. Also, is there a way to just get this whole deck put in like it did for my other decks I purchased so I don't have to buy…

    1 vote

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  20. Unable to purchase anything with money

    Any time I try to buy anything that costs money (gems, wildcards, etc), clicking the price to purchase the item causes "Waiting for Server" to appear and it hangs like that and never times out or resolves. Ideally being able to purchase things would be nice, but at the very least, could you make it so the Waiting For Server message times out or has a cancel button or something?

    1 vote

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