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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10231 results found

  1. Ojer Axonil + Dragonhawk, Fate's Tempest not causing exiled cards to do appropriate damage

    I had Ojer Axonil, Deepest Might on the battlefield and then played Dragonhawk, Fate's Tempest. Dragonhawk triggered 2 cards being exiled, I didn't play those cards and at the beginning of my next end step, Dragonhawk only dealt 4 damage total to the opponent. Neither card had any modifications.

    The way both cards read, its reasonable to think that Ojer would make each card exiled by Dragonhawk do 4 damage each to the opponent.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Toucheterre

    Quand une créature avec toucheterre est en jeu et qu'une carte terrain arrive l'application Android se coupe automatiquement

    Il faut alors relancer le jeu et espéré être reconnecter avant la fin des chronos

    Il serait bien de fixer cela rapidement car il devient impossible de jouer contre ou avec un deck comprenant des créatures avec cette capacité sur Android

    Merci

    1 vote

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  3. Text display when Warp's effect is processed

    1. Please provide steps to reproduce the bug. This occurs when a card with "Warp" is used and the card is banished at the end of the turn.
    2. Please provide the platform you are using (PC, Steam, Mac, Android, iOS). Played on PC, Japanese language.
    3. Please enter the actual result that occurred. The text displaying "Warp"'s banishment is incorrect.
    4. Please provide the expected result of the function. The text displaying "Warp"'s banishment is correct.
    5. Please include any relevant screenshots/videos. Attach 01-03.
    1 vote

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  4. Exited Draft While Making Picks. Auto-picked instead of taking Survey Mechan

    I entered the draft then while in the drafting portion on pick 5, Arena froze and exited the draft. This was at 8:18 PM on a PC. I wanted to draft a second survey mechan but it auto selected Dawnstrike Vanguard. There was no workaround, I was stuck with the card.

    1 vote

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  5. Edge of Eternity Void doesn't work with fleeting energy

    Void abilities doesn't trigger when Fleeting Energy leaves the battlefield

    1 vote

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  6. 1 vote

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  7. Detectado error de contenidos

    En Magic de Android que ejecuto en mi teléfono, un Redmi Note 13 Pro 5G, constantemente me advierte que he perdido la conexión, lo cual no es cierto, le doy "Volver a conectar" constantemente, luego de unas 4 veces, aun en ocasiones debo cerrar y volver a abrir el juego, me da un "Detectado erro de contenidos... Arena va a iniciarse de nuevo para verificar los contenidos," le doy Aceptar, al reiniciarse pasa a "Obteniendo listado de recurso... ¿Descargar 3,44 GB adicionales?... Descargar", esos son todos los contenidos del juego, al hacerlo, me deja acceder normalmente al juego mientras permanezco…

    1 vote

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  8. EOE Card Back Not Working

    I have the new EOE card back set as my favorite, but it only shows up on the 'deck details' screen. All new decks I create/import have the basic card back shown in the deck build screen. When I manually select the EOE card back, I see the favorite star, and select it, and it shows up correctly at the 'deck details' screen, but even when I go back to the deck/card view screen it is back to the MTG default skin. When I select any other card back it works as normal, but the EOE back does not work.…

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  9. 1 vote

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    0 comments  ·  Store  ·  Admin →
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  10. Blocco del gioco

    Da questa mattina, dopo aver scaricato 3,5 giga il gioco si blocca durante la partita e mi espelle. Piattaforma android

    Edit: credo che il blocco avvengono in BO1 timeless con azorius

    1 vote

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  11. Bug

    In round 1 of my premier draft today the game disconnected, went to "waiting for server", then exited to the main menu and I was recorded a game loss.

    1 vote

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  12. Suggestion

    You should include a saying like "I'm new" for new players so people dont think they are stalling/purposefully wasting others time while playing. Also one that says "nice deck" sounds better than just "Nice!"

    The stall timers need adjusting, I spent 25 minutes being stalled out nonstop from someone who was losing because they would play one card and reset the timer during my turn. Then they would stall the timer out to nothing and not get a strike against them. It would be better to initiate timer counters against them instead of having to report someone.

    Finally, can you…

    1 vote

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  13. Mobile Game crashes every 10-20 seconds

    The draft I have been attempting to play is unplayable. I cannot get to three game actions between crashes. When I reconnect the countdown timer is already there.

    When I reconnect I see this garbled text (screenshot provided)

    I would like my most recent gem purchase refunded

    1 vote

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  14. Herald of Ethernal Dawn + Perennation

    PC (Steam)
    I lost the game, because that creature didn't die.
    Creature should DIE.
    Please see attached picture.

    My opponent returned Herald of Ethernal Dawn to battlefield by Perennation. I lowered its life to -3, but it DIDN'T die!

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  15. Sunset revelry didn’t creature 2x tokens with Elspeth, Storm’s on battlefield

    1. Opponent has more creatures than you
    2. You control Elspeth, Storm’s Wrath
    3. You cast Sunset Revelry
    4. Tokens made are meant to be doubled; they are not
    1 vote

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  16. Graphics issue with some overlays in rewards screen

    I first detected this after coming back to the game after a few years, I got a lot of rewards and while hovering cards with abilities such as Warp and Flying etc, the abilities tile seems to have some opacity issues. Or something like z-index or some graphics bug. Image attached.

    1 vote

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  17. performance on macOS is miserable, client is unplayable

    once again, the client on macOS is unplayable.

    enter a game. 2 turns later everything is slowed down to a crawl. UN F* PLAYABLE.

    this has been an issue in the past. it was seemingly fixed around beginning of july (client ran really smooth on the exact same machine).
    now since 2 updates its UNPLAYABLE again.

    question to engineers: what the **** are you doing?! you remove the fix from previous patch? you dont check whether your changes break the entire client? i want to understand…

    question to product managers: what the **** are you doing?! if the client does…

    1 vote

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  18. In my collection Sanctuary Cat is bugged

    When I check the style of the card only the Alchemy one is available (I'm sure I've crafted both) and I can also select it twice

    1 vote

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  19. cannot add to side board for my brawl deck

    Ran into a bug where I couldn't add to my sideboard when building a brawl deck despite it giving me an error message for empty sideboard due to karn the great creator being in my deck

    1 vote

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  20. Have cards that make you name a creature type include Sliver on their default list if Thrumming Hivepool is in the deck.

    Right now if you have a Thrumming Hivepool or 4 in the deck, playing things like Cavern of Souls or Leyline of Transformation won't include Slivers in their default suggestion list upon playing them - forcing you to type it out every time. In contrast it feels like having a single bird or avatar in a deck will populate those lists with that type. It'd be really great if Arena recognized that someone playing with Thrumming Hivepool probably cares about Slivers (which are repeatedly listed and interacted with in the card text) and would want that as a quick option.

    1 vote

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